Ncrowd Reviews 

This is the 2nd time a merchant failed to honour the voucher I bought, yet ncrowd does not seem to care.
1. In September this year I bought a house cleaning voucher, when I tried to book it, the merchant had decided to restrict the days, therefore changing the terms and making it impossible for me to use it. Ncrowd did nothing to address this behaviour, did not even comment. all they did was quote the "you can only get a refund if you cancel within 14 days" T&Cs, and give me a credit note.
2. In March this year, I used this credit note to buy a beauty treat as a birthday present to a friend. My friend booked the treatment, only to receive a call the day before, informing her that they were no longer doing it, and "they didn't know who she bought it from, or why they were still advertising it"!

I wrote a long email to ncrowd, explaining all this and the salon manager's reply, only for customer service to respond with the generic " we have issued you a credit note". They did not comment on the merchant or even ask for further details.
I am starting to believe this is the standard of service expected from ncrowd in future and will be cancelling my account as soon as this matter is resolved.
This I hope will be soon as I have just contacted their manager Carl, through the email given below.

Too much stress I really don't need!

Order placed on Monday; instant response from the merchant the deal was with (via NCrowd) and delivery Wednesday morning. You couldn't do better than that. Good deal, fantastic price and excellent service all round.

My delivery was becoming a bit of a bumpy ride, I emailed nCrowd to see if they could help me out in chasing the item that didn't seem to be arriving. Danielle was extremely helpful, polite and at no time made me feel I was annoying her. At one point she e-mailed me for an update on how it was going, which I appreciated.
My item did arrive eventually,
Although the experience was a little stressful due to the cost of the item involved I will continue to shop with nCrowd.

...april...

I purchased some gym passes and then promptly forgot about them until they were expired.
When I approached customer support to ask shyly what we could do about it they just gave me a full refund! No quibbles, no questions asked!
Great !!

Having had a problem with a voucher the customer service team sorted it out in no time and resent me the voucher.

I had purchased a deal from ncrowd which I was no longer able to use because of illness. I emailed their customer service team and next day received a credit in to my account for the value of the deal. Excellent customer service and a quick resolution to my problem. I would recommend buying deals from ncrowd because of their great value and excellent customer service

After my delight with my first nCrowd voucher purchase, I bought a voucher for a massage, office chair - the cream chair shown in the advert being perfect for my study. I also bought a voucher for a 'self-heating neck pad' for £9 .On trying to redeem the voucher via the supplier's website, I was advised that the cream chair was not available and I should seek a refund from nCrowd. This took numerous emails passing between me and nCrowd; me and the supplier and, finally, between the supplier and nCrowd, since nCrowd kept insisting that the chair WAS available despite the supplier advising them otherwise. I have received a refund for this item after demanding the £79.99 be refunded to my credit card.
The third purchase resulted in my contacting Trading Standards on issues of safety and quality. Despite emails and letters, I still have not had my £9 refunded for the 'self-heating neck pad' - worth around 50p and a potential hazard with small magnets sown in with enormous zig-zag stitches. A complete con, sold by The Pretty Essential Company Ltd of Nantwich to NCrowd, a company that, obviously, has no concern over the quality of the goods that it offers for sale. Buyer beware!!!

I had an issue with a case of 12 bottles of wine I bought in that two of the wines I particularly wanted (and the reason I bought the case) were not included. I contacted Ncrowd and they were excellent, as was the wine merchant, and I received an extra 6 bottles of wine. Result!

1. 15/24/14 Bangle & Earrings
Set redeemed successfully
2. I was then sent a 50% off voucher which I used to purchase.
3. 02/12/2015
Weng Wah House Lobster meal for 2 – restaurant closed down, store credit refunded (lost the 50% discount code and got store credit not my original funds even though this was not my fault…..)
4. 04/17/2015
Canecao Meal for 2 – could not contact restaurant to make a booking, my daughter is 6 months pregnant and did not want to risk going to the restaurant on a Saturday evening without a reservation or to find they had also closed. £14 store credit refunded again.......
5. 04/21/2015 Modern Baroque Tri-Set – voucher code not recognised on merchants site, numerous attempts made to place this order.

Contacted nCrowd 23rd April and was told they would contact the merchant, I requested a refund to my original payment source, still waiting.................

I have now opened a PayPal dispute to get a refund.

I bought a restaurant voucher from ncrowd and got a call from the restaurant to say that they were having problems with them and no longer accepting the voucher. I emailed ncrowd who put a credit to my account which would normally be fine except when I went to buy a voucher I wasn't allowed to use my credit!?!? Ncrowd often do 25% off days so that means I can only use my credit if I pay full price- that is a scam I am getting penalised because the relationship between the restaurant and ncrowd has broken done. The worse thing is I told Ncrowd of the issue on Friday and its Monday evening and they are still selling the voucher. They are a dishonest company do not deal with them. I will report them to the ASA as they have now sold a further 2 vouchers for this restaurant when they know that this is false advertising. Fraudsters

I bought a wonderful meal at The Royal Horseguards in London for myself and my wife's wedding anniversary, and have to say it was truly special!
Thanks ncrowd.

Paid £14 for a 3 course meal for Café Latino in Liverpool City Centre, excellent quality food and staff were lovely. Already re booked to go with friends again in 2 weeks. I've purchased many vouchers from ncrowd and always been very happy with there service.

Bought 6 cocktails for £10, from nCrowd for a bar in Soho London. My wife and I used the voucher as a great way to start our evening out in London. What a great start to a wonderful evening! Would definitely recommend buying a deal from them.

Bought a couple of vouchers recently one for Fraser Suites(Broadsheet Bistro) Meal - Excellent food on the Royal Mile and for my partner Massage and Facial at Forever Flawless on Rose Street and said it was super relaxing in great surrounding smack bang in the middle of City. Got our eyes on a couple of activity based deals now and will be purchasing soon as well as trying some new restaurants.

I bought 3 vouchers in March, 1 hot stone massage deal for my girlfriend at I love Nails, which she absolutely loved, a steak meal at Steak and Cherry on Sauchihall Street which was amazing and I have a Bungee Jump booked in June at Exscape Braehead which I can't wait for. Thanks NCrowd, will definitely be purchasing more vouchers in April. Paddy

Bought a voucher from nCrowd for Mia porto Due and had a great meal the chicken skewers were to die for. Highly recommended

Recently purchased a voucher from ncrowd for a steak meal at the Blue Inn hotel in Birmingham , exceptional standard of food and service and would go back again. I have purchased a number of vouchers from ncrowd and have always been pleased with their service and quality .

Last year sometimes in Sept,I ordered a couple of Frozen dolls. They were very good price, I couldn;t believe my luck. Over a month rolled on, there was no sign of the product. I emailed ncrowd, customer service simply told me to contact directly the manufacturer. I replied and said I had waited long enough and I had no interest chasing a manufacturer who could be somewhere in the world, I demanded a refund. She still insisted that I do that and so I told them I would dispute it and brought my credit card company into this mess. At the end my credit card company did get my money back. About a week later, the dolls showed up. Ha! Very funny! I contacted ncrowd and asked them what they wanted me to do with it as I did not want it anywhere beside the quality of the dolls are very VERY poorly. Plastic dolls, the clothes is even made of poor plastic, very different to the one they advertised on their web which was a true replica of disney frozen dolls, soft plush dolls, it said. Customer service simply shrugged it off, stated in the email do whatever you want with it.
I suggest you all please do NOT order from them. This was my first purchase and I stayed clear from them eversince

Ordered Dashcam November 2014. £21.00 taken from my account.

Mid February and still no Dashcam...... Total SCAM DO NOT DEAL WITH THESE FRAUDSTERS !!!!!!!

FEB. 18th UPDATE......AFTER SEVERAL EMAILS I HAVE JUST BEEN REFUNDED MY £21.00. SEEMS THEY ARE NOT THE FRAUDSTERS I THOUGHT THEY WERE, THEY ARE JUST A BIT LONG WINDED IN DOING THINGS. ANYWAY I FEEL I MUST APOLOGISE FOR THE EARLIER COMMENT. P.TROUT.

Ive recently purchased a online voucher with nCrowd , sorry i did , when i tried to use this voucher it failed , so i contacted nCrowd and they assured me that they will contact the retailer and get back to me , today i received a response from nCrowd , they simply put , sorry for the voucher not working , we have credited your ncrowd account with the funds . Now there was no explanation of why this voucher failed and why would they assume i would want this cash credited back to my ncrowd account and not my card . i have replied and demanded this be returned back to my card if not i will report this as fraud . i would advice anyone to think twice about dealing with this company as there offering deals they cant deliver...