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Nazz Collection Reviews 442

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TrustScore 4 out of 5

3.8

Women's Clothing Store
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Rated 1 out of 5 stars

Bought a dress to wear at my children Holy Communion, Royal Mail delivered it to the wrong address and advised to contact the company as they would need to raise it with them. Multiple emails sent and... See more

Rated 5 out of 5 stars

I ordered the Senseless Luxe Rose Gold High Neck Beaded Shoulder Sequin Embellished Hourglass Illusion Maxi Dress my engagement party has been brought forward and panic set in I’ve never heard of this... See more

Rated 4 out of 5 stars

Love the style and fit but it is faulty and I haven't yet heard back from customer service about replacing it. Its only been a few days but worried that I won't hear back before the deadline to retu... See more

Rated 5 out of 5 stars

I ordered 3 dresses and returned them all (2 for refund) 1 for an exchange for a smaller size. I returned with Royal Mail tracked & waited 14 days as per their advice. They have refunded and exchang... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

New Homepage Welcome to Nazz Collection! We believe Great fashion needn’t cost the earth, and should be individual, accessible and most of all affordable

Contact info

3.8

Great

TrustScore 4 out of 5

442 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful prom dress

Easy ordering online.
Ordered 2 dresses and they arrived quickly and well packaged.
One was perfect, the other not the best fit around the waist so arranged to send that back.
Good value for money for high quality prom style dresses that you'd pay hundreds of £s for elsewhere

1 December 2021
Rated 5 out of 5 stars

Stunning dress

Stunning dress, just as shown in the pictures. Im usually a 10UK. But ordered an 8UK and fits perfect.

10 November 2021
Rated 1 out of 5 stars

I have returned items and not had any…

I have returned items and not had any confirmation

8 November 2021
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Reply from Nazz Collection

Dear customer,

We do not have a service that confirms received orders which is why we encourage customers to use a tracked return service and then give another 7 days for refund to be processed.

Hope this helps.

Rated 1 out of 5 stars

Dress arrived but when took out of…

Dress arrived but when took out of packaging broken sequin pieces fell to the floor. The dress has an awful looking mesh all round the neckline not what I was expecting am returning.....which I have to do at my own cost even though I'd already paid delivery and the dress wasn't cheap expecially for the quality.

4 November 2021
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Reply from Nazz Collection

Dear customer,

It is quite normal for our sequin dresses to shed slightly when taking out of packaging as our dresses are made for event purposes and are to be treated delicately which explains why they are dry clean only.

Our Kendal dress is one of our bestsellers that does state in the product description to have a mesh outer layer but we are sorry if this isn't clear via our online images.

We hope this doesn't affect your view on our other dresses on we hope to see you again.

Rated 5 out of 5 stars

Impressed

The product I wanted was out of stock in my size, They emailed me as soon as it was back in stock...easy to order with a discount too, arrived promptly and very impressed with the quality. 5 stars

7 October 2021
Rated 1 out of 5 stars

Faulty damaged dress and only offered a…

Faulty damaged dress and only offered a £15 refund?

2 September 2021
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Reply from Nazz Collection

Dear customer,

All items are brand new from the manufacture and on rare occasions we do have faulty dresses, this is not a problem to us and very easy to correct - once item is received we urge customers to take pictures of faulty item to exchange for another dress or a refund if necessary.

In this case the dress was worn and so a refund or exchange was not available. We did have a conversation about refunds in which you did receive a higher amount than £15.

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