Natural Life Reviews 

I purchased a small very expensive candle that had a “secret message” inside once you burn the candle. It was with some other funny items. I gave it to a friend as a gift. The only thing marking the candle was a tiny piece of paper that stated it was scented “Jasmine and Honey”. My friend burned the candle. I was embarrassed to find out that the message said “I love you so much”. No where on the candle did it state what the message might be or what kind of message, like friendship or love, etc. Thankfully my friend thought it funny. Could have been worse had I given it to someone else. Just thought you should know.

I seldom purchase clothing from on line companies and I have to be very captivated with an item before actually purchasing. I had not ordered from Natural Life previously although I there were a few dresses I liked. I ordered the Magnolia Prairie Cream peasant blouse and when it arrived i really liked it, the style, the feel of fabric. I hung it up for a couple weeks to dewrinkle as it was very wrinkled when it came. The wrinkes were still there. In the photo it appeared to be a bit crinkly and that was fine. I was going to wear it and so I very lightly sprayed it with downy wrinkle remover and the fabric puckered strangely kind of seersuckery. I smoothed it a little, let it dry and wore it. I was home a couple hours later and it was wrinkled like a rag! Such a disappointment. It looked like a used thrift store item, not a 50$ top. I may try ironing it but I can only imagine what will happen when I wash it. I fear it will disintegrate. I am done with natural life.

Y'all scared me on here for no reason. The order shipped quick and arrived 3 days early and is BETTER than the pictures. Definitely order from the app and give them a try. Will be ordering again!

My items never showed up and the company ghosted me. At least I only spent $50. This is a garbage company run by scam artists. Save your money, shop elsewhere.

This company severely lacks good customer service. My order took exceeding long to ship which they said was due to their website being updated. My purchase was never delivered to my house. Proof of this was provided to the company. A replacement or store credit was not received. While I understand it's the carriers fault it was delivered to the wrong address the company failed to do anything about. I would not recommend ordering from this company as they clearly do not care about their repeat customers.

I just had the most amazing Customer Service experience with this company. I accidentally ordered the wrong size and sent a message to the company via email. It was a Saturday so I did not expect to receive a response but I did receive a response immediately. I was able to get the order canceled so that I could re-order with the correct size. I could not believe how quickly they responded and fixed my issue.

I LOVE THE HIPPIE-ISH LOOK OF THIS WEBSITE..ORDERED A LOT OF THINGS FOR MY HOME INCLUDING DISH DRYING PADS..LIGHT SWITCH COVERS..MAGNETS..BUT THE CLOTHING WAS SADLY ANOTHER MATTER! I AM OVER 50 GAL I AM YOUNG LOOKING BUT THE CLOTHES ARE REALLY BETTER SUITED TO A TALL SKINNY 20 SOMETHING! THE DRESSES WERE AWFUL AND HAD NO SHAPE..THE SMOCK-TOPS WERE CUTE BUT I HAVE TO ALTER THEM..THEY LOOK LIKE MATERNITY TOPS ON ME! THE PRICES ARE VERY VERY HIGH! A COMFORTER OVER 70 DOLLARS..TOPS OVER 45 DOLLARS..THE SKIRTS ONLY WORK IF YOU'RE 25 AND VERY TALL! THE SKIRT I GOT AS A PRESENT WAS RETURNED! I LOOKED LIKE A PEASANT COMING INTO ELLIS ISLAND CIRCA 1900! THE HOME ITEMS ARE GREAT BUT WAIT FOR SALES. THE CLOTHING AT LEAST SOME OF IT BETTER SUITED TO A COLLEGE COED! I AM VERY YOUNG LOOKING FOR MY AGE BUT SOME OF THE STYLES REALLY DID NOT SUIT ME!..THE PRICES ARE AlSO HIGH LIKE I SAID WAIT FOR A SALE.

I love their clothes, but the customer service is horrible! The customer service agents are so rude anytime I call. I called to ask for a simple return label because the one I got when I processed the return wasn't printable. She kept saying I need to use the QR code and they recommend I drop it off at the post office to an agent and if I wasn't able to print it before it probably won't print this time.....I just ASKED FOR A SHIPPING LABEL!!!!! It's fair to say, yes I will send you the label. We do recommend that you hand it off to a person at the post office. End of story. I don't understand why they have to be rude. I hate calling in.

So disappointed in the quality of the bedding, I have purchased sheets in very pretty prints for all the beds in my house. Every sheet has rips and tears in them, they’re very soft, but they’re extremely thin. They do not hold up to normal wear and tear. For the price you pay for them they should be much better quality than what they are. I love the prints and bright colors, but overall, I’m very unhappy.
On another note, I have ordered a few things that were great so not everything they have is poor quality just the sheets.

I went on to order a couple dresses during their 20% off sale with their Easter shop. The sale said everything in the Easter shop is 20% off. You just had to use the code bunny 26. So I went and added the two dresses I was going to purchase and only one dress was 20% off. So I emailed them and we went back-and-forth multiple times. First they were trying to tell me I didn’t add the code correctly. Then a customer service person by the name of Hannah told me that the color I wanted was not included in the sale. But it was clearly in the Easter shop which claimed everything in the Easter shop is 20% off. That is false advertising. They didn’t even try to extend the offer to me. Hannah just kept saying that color is not included, which it clearly was. I have the screenshots to prove it. Terrible, terrible customer service, especially for a return customer who has bought from them numerous times. They were in the wrong and they should’ve made it right.

I have bought several items from this company with no complaints but I bought a dress recently and was soooooooo disappointed that the dress had no hem - just the raw edge where they cut the dress

I was very concerned after reading the reviews here, but I also made sure to order directly from the website and not a FB link. I ordered 5 pieces and they arrived within a week. I didn't like 2 and followed the return procedure and was notified the refund was in process the day I mailed the return. The clothing was as described and the packaging was even cute. I would feel safe ordering again. What I received (a dress, t-shirt, kimono, pants, shirt) were exactly what was on the website. And the fabric colors matched the photos. So I am no longer hesitant about this company. I thought it was important to post since it seems there are fake sites mimicking them. Also, the package was mailed from Florida to me in CA.

I was super-disappointed with my experience with Customer Service today…Whomever it was that I talked to was rude, dismissive, uncaring and condescending. In fact, pretty much the worst customer service experience I’ve ever had. I actually felt belittled and humiliated. This was my first and last interaction with the people at Natural Life…I will not be ordering from this company again. Although their clothes are cute and fun, they are not always the best quality and sizing can be way off. After my experience today I’ve decided to move on to more dependable retailers with better quality clothing and employees who can at least pretend to care about their customers.

Quick shipping. Loved the colors of my bandanas and the summer shirt I purchased. Unique, eclectic and so colorful which I love.

I bought 3 dresses from them and I'm really happy with my purchase! These days it can be hard to know when a review for or against a company is paid for or not. All I can offer is that my review is legitimately my own. Integrity is important to me! These dresses have appropriate labels and the designs and fabrics are flattering. Even my teenage daughters loves their dresses! :)

Bought about $100 worth of stuff from them. I bought a sweater that looked cute online but what I got was sized extremely small and the material was paper-thin. The sweater was nearly $48. I also got two cat wall hooks that you can hang up necklaces with. Each hook was about three inches long and were $15. Like, the concept and style is great but their stuff isn’t very good quality, which is a shame. You’d probably be better off shopping on Temu, sadly. I had seen the advertisement for this place on Facebook for the longest time and thought what the heck, I guess I’ll try them out but I should have read these reviews first. The company blames the poor quality of their stuff on an imaginary “imitation” website but the site I used was called Naturallife.com, so then what’s the web address of this imposter site?? I’ll certainly never order from this place again.

I am so happy I found this company! I have ordered from them at least three or four times since December when I bought a bunch of cute stuff for the kids for Christmas, and haven't stopped since. Subsequently was super happy with their 8-in-one pocket crossbody which I use at work to keep my nursing scissors, pens etc in place. Without that, all my stuff kept falling out (and getting lost) of my scrub pockets in the car or at work, becoming a drag to replace. AND have received compliments from pretty much all my RN colleagues about how cute this crossbody is, with them wanting to know where I bought it! With their car document organizer, I keep all my receipts in one place and don't have to worry about losing them; it is a Godsend and what I was looking for for years. I got a million complements on one of their necklaces, and am still finding more accessories like the pop up car trash can that I am planning to order next. Also, their prices are so reasonable, and I've had no issues with billing or shipping. Hence the five stars. Please note: the date of experience below is approximate.

I purchased a bag as a gift. It was shipping from Jax Fl to SC (4 hour drive) and said it would arrive 3 days later but it didn’t arrive until 12 days later. Tracking shows it went from Jax to Columbia to Charleston to Columbia to Charlotte to Columbia and finally back to Charleston. Obviously it arrived too late and although I contacted customer service, they were just as slow responding as USPS was delivering the bag. When they finally responded, it was after the bag arrived. I requested a return and felt like under the circumstances, I shouldn’t have to pay a return fee since I had already paid for the less than stellar shipping. Well, “Hannah” with NL said the bag arrived on time so it didn’t warrant a free return. The bag was cheap looking, nothing like the pictures, so it wasn’t worth what I paid, much less an added $16 in shipping. I’m still returning it and will tell everyone I know to avoid Natural Life. They don’t care about quality products or their customers.

I have been buying from natural life for a few years now. I love their products. Cute and whimsical designs. easy to return and always mailed out quickly and delivered on time. Very happy with them

I’ve shopped here for over 12 years. I think I’m done and won’t return. Their prices go up while quality seems to go down. Sizing is always off, dresses are always glorified moo moos, sheets are $90 and are not soft at all. Recently I bought $90 pjs and the material was tissue paper thin and see thru/ translucent. That was the last straw for me. They know that’s garbage, they just bank on their cute designs to get everyone to ignore the horrible quality. That’s not boho, that’s a rip off. I recently found their same granny square knit sweatpants for less than half the price on Amazon and their $100 sweaters for $20 on temu with the same exact quality, if not better (I got 4 sweaters on temu for the price of 1 at NL. Same sweaters!). I’m just going to look for dupes from now on. I recently saw the same gold butterfly hair clips they charge $14 for at the dollar tree for $1.25! World market and earthbound trading are good for similar less expensive decor items and clothing. Tj maxx has cute sheets for $15. Urban outfitters/ world market for shower curtains and bath mats.