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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness in relieving various discomforts and providing comfort. Many highlight the high quality of the items, noting their durability and how well they work as advertised. The delivery service is frequently mentioned as very fast and prompt, with many people receiving their orders quickly. However, some customers experienced issues with their orders, including receiving incorrect quantities or products that did not match the description. A few other people also felt that certain products were not comfortable to wear, did not stay in place, or caused allergic reactions like rashes. There were also occasional mentions of products not retaining cold for long enough or being too small.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the products for their... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers highlight that items like cold... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Order

Customers had ambiguous experiences with order. While some reviewers found ordering and shipping... See more

Based on these reviews

Rated 5 out of 5 stars

This product works great for me! Pricing is very reasonable...especially since it works! I am also impressed with Natracure. They are responsible, easy to work with and show concern for their custom... See more

Rated 5 out of 5 stars

I just had glute tendon reattachment surgery. Your flex cold packs have decreased my pain immensely! They also stay cold much longer than any others I have tried. Thanks so much for your product! I wi... See more

Rated 5 out of 5 stars

The Toe Separator product has been very useful in helping keep my hammer toe and big toe separated. It provides a nice cushion and comfortable fit. The product is easy to clean and re use if necessar... See more

Rated 5 out of 5 stars

The items I purchased worked exactly as advertised. They relieved my toe discomfort immediately. The package also arrived very quickly, which was wonderful.

Rated 1 out of 5 stars

There is no way to register the product for warranty without having to give credit card number. I have never been asked to give a credit card number in order to register a product for warranty. It se... See more

Rated 1 out of 5 stars

I used the product and it turned out that it was very good. I did not feel any bunion pressure at all. On my right pinky toe side. However, after 3 days I noticed while wearing it. It had an itch so I... See more

Rated 1 out of 5 stars

I cannot tell anything. No weight loss. On fact, weight gain. I had better results with another product. Expensive for what you get.

Rated 1 out of 5 stars

The item was not comfortable to wear, I wouldn’t stay in place anyway. I’ve purchased a spacer for between toes and that made my foot ache. And I purchased a bunion pad that loops over the small toe w... See more

Rated 1 out of 5 stars

I never received my order. This order status is still "on it's way" for almost 2 months later.

Rated 5 out of 5 stars

Purchased the shoulder/neck wrap to replace my 7 year old neck wrap. Time to replace it as it seemed to lose it’s heat retaining ability somewhat. This newer version with shoulder abilty to retain hea... See more

Rated 5 out of 5 stars

Very fast shipping, product as described and a very helpful product, at that. As someone with chronic pain due to Long COVID, these compression ice packs were just what I needed.

Rated 5 out of 5 stars

I recently had need for large ice packs (hip) and small ice packs (Biopsy). I found your products on line and I am happy to say that I am so glad I did. Your ice packs are well made, sturdy, comfortab... See more

Rated 5 out of 5 stars

The toe crest(s) arrived promptly and it does help a lot to relieve the pain when I’m walking because of arthritis, hammer toes and a corn.

Rated 5 out of 5 stars

Package arrived the day after I placed the order. Not sure how you managed that, but it was certainly appreciated.

Rated 5 out of 5 stars

Just what I needed. Ease of prep and use is great! Ordered immediately upon doctor’s recommendation. For chemo treatment after developing medication induced neuropathy.

Rated 5 out of 5 stars

I ordered the 2 standard package of FLEX KOlD. It is wonderful to be able to ice the front and back of my leg at the same time. I arranged both in a king pillow case for easy wrapping around the leg.

Rated 5 out of 5 stars

Product easy to find, shipping very fast, coupon for first use, product just as expected. Highly recommend!

Rated 5 out of 5 stars

I've been looking for the gel protectors locally with no luck. You had them and delivered in record time!

Rated 5 out of 5 stars

I needed a item to help place my little toe in proper alignment. This device will do that with no pain and can fit in my sandals

Rated 5 out of 5 stars

We had no issues with ordering what we need. We couldn’t find them anywhere else and the process was great.

Rated 5 out of 5 stars

Just got this, packaging great product just as portrayed and alreayd working

Rated 5 out of 5 stars

The gel foot inserts were just what I was looking for. The product arrived in a very timely manner.

Rated 5 out of 5 stars

Item came quickly; just as described. Approved by Occupational Therapist. Economical compared to paraffin.

Rated 3 out of 5 stars

The good: these toe separators are pretty comfortable and not too noticeable throughout the day. The bad: the package I received seems like it was a return or somehow one of the sections got opened... See more

Rated 2 out of 5 stars

I am not very experienced with ordering on the internet first of all. The toe separators I bought were too large but I cut them . I thought I bought two packs , but received 3 packages- all... See more

Rated 3 out of 5 stars

Product received did NOT completely match the product description. I ordered the 2 sleeves + 2 gel packs but only received 1 sleeve + 2 gel packs. No response when I tried to email info [at] natracure... See more

Rated 4 out of 5 stars

works as designed. ordering and shipping was straightforward. gel packs hold the cold for around half an hour, more than enough time to safely numb an area down. has a decent enough area to cover almo... See more

Rated 3 out of 5 stars

Too hard to complete purchase after 4 emails and threat to cancel I finally got credit for the Single bottle I did not want ! Now we’ll see if product works Lots of hype Now I’d like results

Rated 3 out of 5 stars

I got the size small I wish it could be tighter around the wrists and the stitching around the fingers are a little uncomfortable

Rated 3 out of 5 stars

The pad doesn't really stay cold too long, which is very disappointing. Also, a third of it went warm, well before the rest. I did like the size.

Rated 3 out of 5 stars

I love the scent and feel but way too small. I wear a 8.5 in women US but as a one size only they bearly cover over my heels. This is a serious issue as that is the part that needs to most help. Needs... See more

Rated 3 out of 5 stars

Would have preferred the “small” size…the medium size doesn’t provide enough compression.

Rated 4 out of 5 stars

They work very well for my arthritic feet. I keep my booties in the freezer at all times. Be careful not to walk in them.

Rated 3 out of 5 stars

I think the gel was insert is latex because I broke out with a rash. Fit was good. I thought there were going to be 2 in the pack.


Company details

  1. Health and Beauty Shop
  2. Medical Equipment Manufacturer
  3. Medical Supply Store

Written by the company

At NatraCure, we understand your active lifestyle and commitment to natural wellness. We started by creating high-quality gel-based hot and cold therapy solutions for people like you, and that mission has grown. Today, we're dedicated to supporting your entire Wellness Journey from head to toe. We're constantly innovating to empower your well-being with a range of targeted products. Our product line continues to evolve, so you can find the natural solutions you need to stay active, feel your best, and live a life that feels true to you. Whether you're managing pain, recovering from injuries, or simply seeking relief from everyday aches, NatraCure has something for you. Here's what sets NatraCure apart: Natural solutions: We believe in the power of nature to support your health. All our products are gel-based, avoiding harsh chemicals or artificial ingredients. Active lifestyles: Our products are designed for people who are on the go. They're comfortable, effective, and easy to use, so you can get back to doing what you love. A commitment to your Wellness Journey: We're here to support you every step of the way, offering a variety of hot and cold therapy solutions to target specific needs. We're always looking for ways to improve, and your feedback is valuable. That's why we're on Trustpilot. Read what others are saying about our products, like our popular Cold Therapy Socks or FlexiKold Gel Packs, and share your own experience with NatraCure.


Contact info

4.2

Great

TrustScore 4 out of 5

123 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

competent transaction

Product delivered in timely manner. I was kept informed of tracking progress of package. Item was exactly what I was expecting. Good experience overall.

1 July 2024
Rated 5 out of 5 stars

Speedy delivery

My order arrived the day after I placed it. Amazing! The shoulder ice pack was exactly what I needed and has been very helpful in my recovery.

27 June 2024
Rated 5 out of 5 stars

Exactly what I needed

Exactly what I needed. I wish I would have ordered these first. I ordered two different kinds of finger sleeves before these but neither one of them were what I needed. In fact they hurt. This product is perfect for my achy finger joints.

25 June 2024
Rated 5 out of 5 stars

CAP ice pack

Your product ice pack cap that covers my entire head and upper back neck area is fantastic when I get my migraines. This is a second one so I always have a "cold one" in the freezer. My only disappointment was that the cost was twice the amount from last year when I purchased my first one, but still worth it when you have a migraine and can't do anything.

30 May 2024
Unprompted review

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