Native Teams Reviews 

286
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, most reviewers were somewhat happy with their experience overall. People consistently find the online platform extremely reliable and very easy to use, especially when invoicing international clients and managing global payroll without major administrative headaches. Consumers often mention that the customer support team is consistently responsive, very friendly, and extremely quick to assist with any questions or account challenges. However, some customers also noted recurring delays in salary payments, unexpected administrative complications, and frustrating issues with long payment processing times. Others experienced significant difficulties with unexpected accounting errors, incorrect invoice currencies, and communication gaps from the backend support staff.

What people talk about most

Payment

Users describe ambiguous interactions with payment, as experiences with the platform vary significantly among... See more

Staff

Customers had ambiguous experiences with staff, reflecting deeply divided opinions about the service quality.... See more

Service

People report ambiguous experiences with service, as some reviewers express extreme satisfaction, praising... See more

User experience

Clients share positive opinions on user experience, noting that the platform is extremely user-friendly and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting an exceptional support system with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been using Native Teams for about two years now as a freelancer. Overall, pretty solid experience. The pricing and fees are fair, and I really like that you can send proper VAT-compliant inv... See more

Company replied

Rated 5 out of 5 stars

Native Teams is an amazing tool that has made our life so much easier. With Native Teams we are able to focus on what truly matters in our business. It has helped us with core HR; compliance; outsourc... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Native Teams for years now, and I’m thoroughly impressed! They are constantly developing the product and adding new features, so it never feels stagnant. The interface is super user-fr... See more

Company replied

Rated 5 out of 5 stars

Native Teams made everything so much easier for us. We can invoice clients abroad, pay our team in different countries, and not worry about contracts or compliance stuff. Payroll runs super smoothly a... See more

Company replied


Company details

  1. Payroll Service
  2. also in
  3. Employment Consultant
  4. Human Resource Consulting
  5. Payment Service

Written by the company

Native Teams is the global platform for employment and work payments that enables businesses to hire, pay, and manage teams in 95+ countries without opening local entities and without going through a chain of resellers. We bring EOR, global payments, payroll, and compliance together into one platform. Who we serve - Scaling companies and employers: Businesses that need support in employing and paying global teams. - Gig platforms: Platforms that need to pay their gig workers instantly and globally, without friction. - Employees: Workers who receive employment, benefits, and support through Native Teams' platform. - Independent professionals: Freelancers and contractors who need to manage their employment status and payments. What we offer - Employer of Record: Compliant global employment in 95+ countries, without opening local entities and a third party in between. - Work Payments: Payroll, contractor payments, and gig payouts on the same infrastructure we use to employ your team. - HR & compliance: Local labour law tracking, leave and absence management, and compliance reporting kept current in every country. Over the past 6 years, we helped 3,000+ businesses scale in multiple countries with 70% less admin while their teams got employed and paid compliantly and on time, wherever they are. The result is fewer handoffs, faster payments, and one accountable partner for everything from onboarding to offboarding.


Contact info

3.6

Average

TrustScore 3.5 out of 5

286 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(286)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, clear communication to my question and fast. As always, great help from my regulars Julijana and Dragi!

9 March 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Ghizlane,

Thank you for your kind words! We're really glad to hear you had a great experience. Julijana and Dragi will be happy to know their help was appreciated. We're always here if you need anything!

Rated 5 out of 5 stars

I had some questions about recent…

I had some questions about recent changes and they answerd all my questions very quickly. The rules of using the platform are clear and simple and after few years of using their services I can say that I trust them and get great service.

3 March 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Tatjana,

Thank you for your trust and kind words!

We’re glad we could answer your questions quickly and that you’re happy with the service. We truly appreciate having you with us!

Rated 5 out of 5 stars

Great experience - highly recommend

I’ve had a really great experience with Native Teams.

From the beginning, everything has felt simple, professional, and well organized. The platform is easy to use, payments are smooth, and I always feel clear about what’s happening on my account.

What truly stands out is the support team. Every time I’ve had a question or needed help, they’ve been responsive, kind, and solution oriented. I’ve never felt left hanging. They genuinely follow through.

Working internationally can sometimes feel complicated, but Native Teams has made the entire process feel straightforward and reliable. I’m really grateful to have them as part of my setup.

Highly recommend.

20 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Thank you so much for sharing your experience!

We’re delighted to hear that everything has felt simple, professional, and well organized from the start. It’s especially rewarding to know our support team has been responsive and reliable whenever you needed help.

We truly appreciate your recommendation and are grateful to be part of your journey!

Rated 5 out of 5 stars

Freelancer View

I have been using Native Teams for a long time to get my payments as a freelancer and it always works well for me.

25 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Thank you for your continued trust!

We’re happy to hear that Native Teams has been working well for you over the long term. Supporting freelancers with reliable payments is exactly what we’re here for!

Rated 5 out of 5 stars

Simple and fast!

I’ve had a great experience using Native Teams. The platform is intuitive, reliable, and makes managing payments and admin tasks straightforward and stress-free. Everything is clearly structured, which saves a lot of time and avoids unnecessary back-and-forth.

What really stands out, though, is the team behind it. The people at Native Teams are responsive, professional, and genuinely helpful. Any questions or requests are handled quickly and with care, which makes you feel supported throughout the process. Overall, it’s been a smooth and positive experience from start to finish.

24 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Jelena,

Thank you for the thoughtful feedback!

We’re so glad to hear the platform has made managing payments and admin tasks simple and stress-free. It’s especially great to know our team’s responsiveness and support have stood out to you.

We truly appreciate your trust and are happy to be part of your journey!

Rated 5 out of 5 stars

The best tool and seamless support!

A fantastic solution for remote workers! Native Teams makes our lives so much easier. The platform is intuitive and the customer service is always helpful!

24 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Sonia,

Thank you for the amazing feedback!

We’re thrilled to hear the platform feels intuitive and that our support team has been helpful. Making life easier for remote professionals is exactly what we aim for — we truly appreciate your support!

Rated 5 out of 5 stars

I recommend Native Teams as EOR

I've been employed by Native Teams for a year now, and I'm satisfied with the experience. There were some unexpected charges on their part, but everything was resolved. Support is fast and helpful. I'm glad I didn't have to start a company just to get paid by my clients.

23 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Luka,

Thank you for sharing your experience and for being with us over the past year!

We appreciate your understanding and are glad we were able to resolve the issue quickly. It’s great to hear that our support team has been helpful and that we’ve made it easier for you to work with your clients without the need to set up your own company.

Rated 5 out of 5 stars

Great experience with Native Teams

Great experience with Native Teams. The platform is easy to use, payments are smooth, and support is always helpful and responsive. Highly recommended for remote professionals and global teams.

23 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Pavle,

Thank you for the great feedback!

We’re happy to hear that the platform, smooth payments, and our support team have made your experience a positive one. We truly appreciate the recommendation!

Best,
NT Team

Rated 5 out of 5 stars

Exceptional professionalism

I’m truly impressed by the exceptional professionalism, patience, and support from the entire team. The experience was smooth and reassuring thanks to their dedication and responsiveness. Keep up the great work!

1 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Iva,
Thank you so much for your kind words! We truly appreciate your feedback and are glad to hear that your experience felt smooth and reassuring. It means a lot to our team — we’ll definitely keep up the great work!
Best,
NT Team

Rated 5 out of 5 stars

The support I received was excellent

The support I received was excellent; the platform offers various options for managing international payments, which is extremely useful to me.

16 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Rull,
We appreciate your long-term trust and are happy to hear the experience has been positive.
Best,
NT Team

Rated 5 out of 5 stars

Works as expected

Works as expected. The only con maybe is when you try to top up your card and need to wait 72 hours for the funds to get processed

17 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Darko,
Thank you for sharing your experience — we’re glad the platform and support are meeting your expectations.
Best,
NT Team

Rated 5 out of 5 stars

Julijana

Julijana, she's the literal best!! So quick on helping me solve the problems and being so nice in the meantime!!!

17 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Tamara,
Thank you for the kind words! We’re glad to hear Julijana was able to support you quickly and professionally — we’ll be sure to pass along your appreciation
Best,
NT Team

Rated 5 out of 5 stars

A great platform with an even more…

A great platform with an even more amazing support system.

Any time I had any questions or issues their team was super understanding and extremely helpful. I haven't experienced this kind of support in a while, especially from a platform like theirs.

16 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Marko,
Thank you for sharing your experience — we’re glad the platform and support are meeting your expectations.
Best,
NT team

Rated 4 out of 5 stars

Good service from the support team!

Good service from the support team for sure! The physical card top up is waiting for to long, you need 72h to get by your salary.

17 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Ljupka,
Thank you for your continued trust and kind words — we truly appreciate it!
Best,
NT team

Rated 5 out of 5 stars

I've been using Native Teams for 3…

I've been using Native Teams for 3 years now, and it made my life easier. I like the fact that I don't have to deal with papers, but rather focus on gaining clients and doing my job. The best part of NT is their support - every time I had some questions or issues, they were always very quick to respond and help.

16 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Milica,
We appreciate your long-term trust and are happy to hear the experience has been positive.
Best,
NT Team

Rated 1 out of 5 stars

Disappointing Hiring Process

I interviewed with Native Teams and was genuinely interested in the role. Unfortunately, the experience left me dissatisfied. The company canceled our scheduled call on the very same day, citing that the position had already been filled. This felt unprofessional and dismissive of the time and effort I had invested.

Hiring should be a fair and respectful process, not treated like a race where timing alone determines the outcome. While they mentioned being impressed with my profile, the communication and handling of the process did not reflect courtesy or consideration.

I hope the company takes this feedback seriously, as the way candidates are treated during recruitment speaks volumes about organizational values.

16 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Tamara,
Thank you for sharing your feedback. We’re sorry to hear that your experience during the hiring process did not meet expectations.

We understand how important clear and timely communication is, especially when candidates invest time and preparation into interviews. While roles can occasionally be filled faster than anticipated, we acknowledge that the experience should always remain professional and respectful.

Your feedback is valuable, and we will take it into consideration as we continue refining our recruitment processes. We appreciate your interest in Native Teams and wish you every success moving forward.
Best,
Native Teams Team

Rated 5 out of 5 stars

Experience using the platform for a year

I've been using Native Teams for over a year now. During this time, I haven't encountered a single issue that couldn't be resolved with support. They work quickly and efficiently. They're attentive to their clients and respond quickly.
The platform works like a Swiss watch.
I'm very satisfied and recommend them to everyone.

13 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Oleksandr,
We’re grateful to have you with us and glad you’re enjoying the platform. Thank you for the feedback!
Best,
NT team

Rated 5 out of 5 stars

Why I've Been Using Native Teams for Years

I’ve been using Native Teams for years now, and I’m thoroughly impressed! They are constantly developing the product and adding new features, so it never feels stagnant. The interface is super user-friendly, pretty cool, and definitely not boring—I really enjoy the color palette. Above all, the support team is friendly and incredibly fast to respond (special thanks to Julijana!). It's a fantastic tool for any freelancer around the world

13 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Emre,
Thank you for your continued trust and kind words — we truly appreciate it!
Best,
NT Team

Rated 5 out of 5 stars

I have been using NT for 3 years now

I have been using NT for 3 years now. Their customer support is exceptional. Whatever I requested, I got it in 1 day max. Not to mention the flexibility and balance credit! Moved recently to EOR and for now, very satisfied.

13 February 2026
Unprompted review
Native Teams logo

Reply from Native Teams

Hey Mirjana,
Thank you for your trust over the past 3 years! We’re glad to hear you’re satisfied and that the transition to EOR has been smooth.
Best,
NT Team

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