Native Smokes 4 Less Reviews 584

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 570 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products and the swift delivery service, often highlighting the speed and efficiency of their orders. Many people appreciate the outstanding customer service, noting the responsiveness and helpfulness of the support team in resolving issues and providing updates. The online ordering process is frequently described as clean and easy, contributing to a smooth overall experience for consumers. However, some customers also noted occasional issues such as missing items from orders or delays in delivery, with some packages taking longer than expected to arrive. Despite these minor setbacks, the company's prompt and professional handling of such problems often led to customer satisfaction and loyalty.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing them as great,... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Customer service

People report positive experiences with customer service, consistently describing it as outstanding,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best price (but I do buy in a larger quantity), fast shipping, amazing selection. I was incredibly impressed with how quickly I received my package despite Canada Post being on strike too, with Native... See more

Rated 5 out of 5 stars

Good quality , fast shipping. Have been ordering for years . On the odd occasion there was in issue of something missing , twice, in approximately 2 years of ordering, but still giving 5 stars becau... See more

Rated 5 out of 5 stars

Great Service. Good, authentic products. Online chat with customer service is immediate and responsive. They took care of everything on the spot. I had a minor issue with shipping and they not only fi... See more

Rated 5 out of 5 stars

I'm blown away by the exceptional customer service from NS4L! They keep you updated every step of the way, from order receipt to delivery, with clear tracking info. When I had a minor issue, they reso... See more


Company details

Written by the company

Native Smokes 4 Less is Canada's #1 online tobacco superstore, offering 500+ products including cigarettes, cigarillos, authentic nicotine pouches, chew, dipping tobacco and vapes, all tax-free. We proudly prioritize First Nations brands and ship express coast-to-coast across Canada with multiple shipping carriers, and are known to have the fastest shipping times in the industry. With 18-hour daily customer support, real-time order tracking, and a 100% satisfaction guarantee, we've built a loyal community of thousands of Canadian customers who trust us for quality products and unmatched service. Thanks for supporting our family run business!


Contact info

4.9

Excellent

TrustScore 5 out of 5

584 reviews

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Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Now…very pleased with service!

Updated review - initially I had left a negative review of NS4L in regards to an issue I was having. However, within a couple of hours, I was emailed with a very suitable resolution.

I’m so impressed by this latest display of excellent customer service, and do now again feel valued as a customer. I’m willing to chalk up the previous issue as just a breakdown in communication, from both sides.

Great company - don’t hesitate to use their services.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy

Over the past year and a half i have ordered 6 times from these fine folks. Everytime the order has been correct well packaged and delivered in a timely manner. And when I had any questions the communication was excellent. Quite often they even have special promos where you can save even more money which is very nice. I strongly recommend this company as they are the real deal, and completely trustworthy. I will keep using this service as it's so easy and affordable.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality product!

Quality product and you certainly cannot beat the price! First time ordering from this site and will definitely order again. Can’t complain. Highly recommend 👌

21 October 2025
Unprompted review
Rated 5 out of 5 stars

1st order: 10 cartons and Flawless!

I just tried them for the 1st time and my experience was beyond great! The tobacco is fresh, packaging perfectly profession and the actual delivery speed was amazing. I put my trust in them, as my 1st order was 10 cartons and it was terrific! You have yet another loyal customer.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a lot of flavoured…

I ordered a lot of flavoured cigarettes,
Slim Watermelon ,orange and grape
And the bag of vanilla ,peach and strawberry
And they are amazing !
Honestly it was the first time I was ordering on this website and my order was pretty big and expensive I was alittle nervous is it real,and these guys are real and are the best best
I love their customer support,their pricing and overall everything about them.
Gonna order again.
Thanks to Nimiii as I was following up the order and she was responding quick and kind.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Do not doubt the integrity of this…

Do not doubt the integrity of this company. I have made many orders and am always satisfied with what I get. Prices are more than fair. Check out the preroll packs - great quality with same great discrete shipping.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Blown away by response time when asking questions. Shipped quick. Zero problems!

9 October 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Absolutely impressed every single time!
I’ve ordered from NativeSmokes4Less multiple times now, and they have never disappointed. The prices are unbeatable, shipping is fast and reliable, and everything always arrives well packaged. Their customer service is excellent too—friendly, responsive, and super easy to deal with if you have any questions. Highly recommend to anyone looking for great prices and trustworthy service. I won’t order from anywhere else now!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Legit and friendly

First order went great. Shipping took 5 business days across two provinces May want to plan ahead if you will run out soon

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I was accidentally sent the wrong order. When I notified the company they replied to me and resent my order immediately. Great service.

9 October 2025
Unprompted review

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