nationalcasino.com Reviews 

345
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I should've came here before even signing up in this BS casino. I ended up wasting $50. Good thing I decided to close my account immediately after trusting my instincts. I've been playing onl... See more

Rated 2 out of 5 stars

Its another casino where you can deposit all you want and play a huge variaty of games, decent wins, sounds good so far... Problems comes after: -If you want to withdraw: there's some delay... See more

Company replied

Rated 5 out of 5 stars

Great mix of games and smooth experience. National Casino offers a fantastic selection of games. I can always find something new to play. The site loads quickly, even during busy times. The live deale... See more

Company replied

Rated 5 out of 5 stars

Best casino, my experience has been amazing, firstly I hit 49k, then I started other casinos as I thought national would not hit again, even though I wasn't depositing much my vip manager when I asked... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

National Casino brings the elegance of world-class gambling to your screen, featuring an extensive collection of online casino games and live dealer experiences. Dive into a realm of excitement and luxury, where every spin could be a win.


Contact info

You should know

3.6

Average

TrustScore 3.5 out of 5

345 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 month

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3.6

All reviews

(345)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

heaps of games to play

heaps of games to play. good help i just wish bank withdrawals where nice and quick like they used to be

21 March 2026
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Reply from nationalcasino.com

We’re glad you’re enjoying the variety of games and our support. Withdrawal processing times can vary by payment method and required checks, but we’re always working to keep them as fast as possible.

Rated 5 out of 5 stars

Good support from you guy

Good support from you guy. When get importan day like birthday or chirstmas alway got something good from you

21 March 2026
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Reply from nationalcasino.com

Hello,

Thank you for your kind words.

We’re glad to hear you’re enjoying the support and special moments with us — it means a lot. We’ll continue doing our best to make your experience even better.

Rated 1 out of 5 stars

Dumped hundreds and hundreds of…

Dumped hundreds and hundreds of dollars, frustrated and broke. Close my account , sorry not sorry.

20 March 2026
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Reply from nationalcasino.com

Hello Nancy,

We’re sorry to hear about your experience.

Please note that all games on our platform operate on certified RNG (Random Number Generator), meaning outcomes are entirely random and not influenced in any way. We provide a fair and transparent gaming environment for all players.

We always encourage responsible gaming.

Rated 5 out of 5 stars

The withdrawal process is fast and…

The withdrawal process is fast and easy. Customer service is responsive and games are awesome. 10/10

17 March 2026
Unprompted review
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Reply from nationalcasino.com

We’re glad the withdrawal process was smooth and that our support team met your expectations. It’s great to hear you’re enjoying the games as well.

Rated 5 out of 5 stars

Im impressed- worth a try 4 sure

I've only played with them for 6 months or so but they have impressed me in what I was looking for in a new casino.

I wanted to feel appreciated like we should if we have a solid deposit history.

I had an account at every casino rewards casino and I dont want to think about how many deposits I made,thousands I spent, got up to top tier diamond status and couldn't squeeze 1$ credit from them after a bad day. They kept making me feel like they didn't care so I quit all sites.
Went to jackpotcity and all the sister sites and my experience was much better but still felt like there has to be better. It took like 4 days or so to get my withdrawals and their top tier you dont really get anything extra.

National casino drew me in cause I wanted to start to withdraw into crypto.
Since then
I have been impressed with how fast the withdrawals are crypto and etransfer.
I have been impressed with how many games I never knew were out there. Been playing hacksaw, no limit, pear studio games lately but they got like thousands of games.
Most importantly I have been quite impressed with feeling like my money spent is appreciated. Ive made a lot of deposits and ive been given some good bonuses.
And their support seems to be a lot nicer than CR and doesn't take an hour on hold like JC.
So ill give them a 5 star review for now cause I can't think of anything to complain about yet.

Cheers
-J

9 February 2026
Unprompted review
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Reply from nationalcasino.com

Thank you for the detailed review. We’re glad you’re enjoying the game selection, fast withdrawals, and the way our team supports you. We appreciate your trust and wish you the best of luck.

Rated 5 out of 5 stars

"A Fair Casino That's Worth It: My Winning Story"

I had a very positive experience with this casino and I must appreciate their fair approach. I played with bonus funds, where I unfortunately overlooked one of the conditions – namely the maximum allowed bet amount. While playing, I managed to win a significant amount, including the jackpot, and objectively speaking, the casino would have every right not to pay out the winnings due to the violation of the bonus conditions.

Nevertheless, they behaved completely correctly and paid out my winnings. In my opinion, this is clear evidence that they care about the players and are not looking for excuses to avoid paying out. Communication was fine and the whole process went without unnecessary complications.

Hats off to me and I definitely recommend the casino – fairness and helpfulness are really rare these days.

24 January 2026
Unprompted review
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Reply from nationalcasino.com

Thank you for your detailed feedback. Your trust means a lot to us, and we’ll keep working to provide the same transparent approach and support going forward.

Rated 5 out of 5 stars

Earn your way to victory

Earn your way to victory. Every time you reach a new level in our VIP program, you will immediately receive a reward. On top of that, you will receive a preferential exchange rate. Play on to receive valuable free spins and cash rewards!

29 January 2026
Unprompted review
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Reply from nationalcasino.com

Thank you for highlighting our VIP program! We’re glad you appreciate the rewards and benefits it offers. Our goal is to make every level feel rewarding and ensure players enjoy both the gameplay and the added perks along the way.

Rated 1 out of 5 stars

Do not use this platform.

Do not use this platform.

Refused to pay out a turned over bonus despite the site allowing continued play.

Site claimed I was in breach of their rules. Asked multiple times for communication to cease from them, for my account to be closed and details removed from their database.

Despite these multiple requests for account closure, I continued to receive nonsensical communication asking me to continue to use the site.

My experience leads me to believe this company is operating in a predatory, incompetent and nefarious manner.

0/10. Would not recommend.

19 December 2025
Unprompted review
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Reply from nationalcasino.com

Hello Jp,

We’re sorry to hear about your dissatisfaction. We’d like to clarify that all actions on our platform are carried out strictly in accordance with the Terms and Conditions accepted during registration. Bonus payouts and account actions are always reviewed based on these rules to ensure fair and consistent treatment for all players.

Without sufficient details, we’re unable to locate or verify an account. We kindly recommend contacting our support team directly from the registered email address so they can assist you accordingly and address your request properly.

Thank you for your feedback.

Rated 5 out of 5 stars

National Casino is a legit and safe…

National Casino is a legit and safe online casino that delivers a great overall experience. The site itself is very easy to navigate, making it simple to find games, promotions, and account options without any hassle. Everything runs smoothly, which makes playing enjoyable and stress-free.

Becoming a VIP takes the experience to a whole new level. As a VIP, you receive different rewards and bonuses that really add value, and one of the best perks is the same-day payouts straight into your bank account. It’s fast, reliable, and incredibly convenient.

A special mention goes to the wonderful VIP manager, Dana, who is extremely helpful and professional. She always responds very quickly to any questions or concerns and genuinely makes you feel looked after. Overall, National Casino stands out for its safety, ease of use, excellent VIP benefits, and outstanding customer support.

20 December 2025
Unprompted review
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Reply from nationalcasino.com

Thank you for sharing such a detailed and positive review! We’re delighted to hear that you enjoy the platform, find it easy to navigate, and appreciate the overall experience. We’ll be sure to pass your kind words on to Dana — she’ll be thrilled to hear your feedback. We truly appreciate your trust and wish you continued enjoyment with National Casino.

Rated 5 out of 5 stars

I love national casino

I love national casino , it’s the best casino ! Their VIP managers are amazing & their game selection is over the top ! Would definitely recommend this site to anyone :)

18 December 2025
Unprompted review
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Reply from nationalcasino.com

Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying National Casino, especially our game selection and VIP service. Your recommendation means a lot to us, and we truly appreciate your support.

Rated 5 out of 5 stars

I like this casino alot

I like this casino alot, i play now over 3 years there and never get problems !
Also i have a good Vip manager and get many Bonuses from her <3 Tammy

17 December 2025
Unprompted review
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Reply from nationalcasino.com

Thank you for your loyalty and kind words! We’re very happy to hear that you’ve been playing with us for over three years without any issues and that you’re enjoying the VIP experience. Tammy will be delighted to know her support and bonuses are appreciated. We truly value your trust and continued support.

Rated 5 out of 5 stars

Great casino with many bonuses and …

Great casino with many bonuses and with super VIP managers especially Kylie

3 December 2025
Unprompted review
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Reply from nationalcasino.com

Thank you for your great feedback! We’re glad you’re enjoying the bonuses and VIP experience. Kylie will be especially happy to hear your kind words — we appreciate you taking the time to share this.

Rated 1 out of 5 stars

I tried to withdraw my money

I tried to withdraw my money, they refused. Now they asked me the picture of my credit card

If I try to log in to the site someone changed my password

15 November 2025
Unprompted review
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Reply from nationalcasino.com

Thank you for bringing this to our attention. We take situations like this very seriously.

Please note that we cannot review your case publicly without verifying your account details. For your security, we strongly recommend that you contact our official support team using the same e-mail address you used for registration.

Our team will help you:

• restore access to your account,
• verify whether any changes were made,
• and clarify the status of your withdrawal request.

Providing a photo of your credit card is a standard security step used only to confirm ownership and protect players against fraud.

Please reach out to support as soon as possible — they will assist you directly and ensure your account is secured.

Rated 5 out of 5 stars

The chat is an good Manager

The chat is an good Manager, i like it If the manager shows Understatement

12 November 2025
Unprompted review
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Reply from nationalcasino.com

Thank you for your feedback! We’re glad to hear you appreciate the support and communication style of our team. If you ever need anything, we’re always here to help.

Rated 5 out of 5 stars

Best casino

Best casino, best Kate .

12 November 2025
Unprompted review
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Reply from nationalcasino.com

Thank you for your kind words! We’re happy to hear you’re enjoying the casino — and we’ll pass your appreciation on to Kate.

Rated 5 out of 5 stars

What really make my experience great is Managers Service and games

What really make my experience great is that even if I have lost money a lot in casino my VIP manager Tyler was always there for me to provide me with a some bonuses always which really led me into some good winnings. Website is great live casinos are great. If it was upto me I would like to add some new service in which a person can choose whether he should be allowed to cancel a withdrawal or not .I wish I had a service In which once a withdrawal is done I should not be able to cancel it

13 November 2025
Unprompted review
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Reply from nationalcasino.com

Thank you for your detailed feedback! We’re glad Tyler has supported you and that you enjoy our website and live casino. If you need anything else, we’re here to help.

Rated 5 out of 5 stars

Casino National Is best

Casino National Is best. And my Manager Kate love you.

12 November 2025
Unprompted review
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Reply from nationalcasino.com

Thank you for your kind words! We’re delighted to hear you’re enjoying Casino National, and we’ll be sure to pass your warm message to Kate. If you ever need anything, we’re here to help.

Rated 1 out of 5 stars

Stay Away – Possible Scam / Fraudulent Behavior



I tried to withdraw around €200 just to test whether this site was legitimate and secure, as I am a new user. Unfortunately, despite sending them multiple documents proving that the credit card and ID belong to me, they kept canceling my withdrawal every single time and sending me the same automated message.

This behavior looks very suspicious and unprofessional. I strongly advise everyone to stay away from this platform. It feels like a scam!

28 October 2025
Unprompted review
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Reply from nationalcasino.com

Hello! We’re sorry to hear about your experience. Please note that verification and withdrawal reviews are standard security procedures required for all players. Sometimes additional documents are needed to confirm payment ownership and ensure full compliance with our licensing requirements.

We understand this can be frustrating, but our team reviews each case individually — once verification is fully completed, withdrawals are processed without delay. Please remain patient and allow our specialists to finish the review; they’ll contact you as soon as it’s done.

Rated 1 out of 5 stars

Broken flow at night

Broken flow at night
The betslip vanishes on rotate, returns on reload. Why is basic play this hard?

5 October 2025
Unprompted review
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Reply from nationalcasino.com

Hi there! Thanks for your feedback. Please try clearing your browser cache or updating the app. If the issue persists, contact our support team with details about your device and browser so we can investigate and fix it quickly.

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