RoyalFortune Reviews 145

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, particularly regarding withdrawals, which were often delayed or denied. Customers frequently encountered issues with the website, finding it difficult to navigate or experiencing problems with account verification. Reviewers also reported poor contact experiences and unresponsive customer service, with many emails and inquiries going unanswered. The response time for support was consistently criticized as being very slow, leading to frustration among users.

What people talk about most

Payment

Users describe negative interactions with payment, particularly regarding withdrawals. Many reviewers report... See more

Website

Clients share negative opinions on the website. Many reviewers describe it as the worst gambling site they... See more

Customer communications

People report negative experiences with contact, citing issues with communication and responsiveness. Many... See more

Customer service

Customers had negative experiences with customer service. Reviewers consistently report issues with the... See more

Response time

Consumers find response times to be negative, particularly regarding verification and email communication.... See more

Based on these reviews

Rated 1 out of 5 stars

By far the worst gambling site ever used. Please stay away - borderline illegal! Deposited £600 and had roughly £4,600 winnings allocated against my bonus pool. I needed to stake another £4000 to... See more

Rated 1 out of 5 stars

Trust me do not open or deposit with nationalbet10.com or royal fortune you will never ever see a penny of your winnings...period Uk gambling commission have been contacted about these You will n... See more

Rated 1 out of 5 stars

Scammers stay clear I’ll keep leaving reviews until they are shut down. They just keep stalling your withdrawals and make you send in more and more identification until you finally run out and do... See more

Rated 1 out of 5 stars

I honestly can’t believe people are still falling for this company . I repeat THEY DO NOT HONOUR WINNING BETS OR WITHDRAWALS !! I am no having no sympathy for people still using them . Apparently the... See more


Company details


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1.4

Bad

TrustScore 1.5 out of 5

145 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DO NOT USE..

DO NOT USE... Steal Money....Change terms on bonuses when u win to make impossible...said i had to place minimum 8 folds with minimum total odds of 7000/1. Then when you do have money to withdraw will not let u....selfie after selfie document after document....no intentions of paying u out...thieves who should not be trading like others will be posting on daily until they are closed down and people stop using them

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Class action preparation

One more disappointed and scammed customer. Won in sportsbet and now, after several KYC dokuments they inform that they have closed betting by decision of management.

Owner os probably Easy Marketing SV but will need more searching.

Plan is to get enough scammed customers to report on high level of their lost money.
Once enough, need to contact law company to take an class action against nationalbet.
Need to be negotiated certain percent of lost winnigs as a fee to law company to get these scammers in justice.
If interested, send you lost amount, name and nationality to nb.fraud at hotmail dot com

Firstly to see what amounts are we talking about and what could be next steps.

If you already have better knowledge of owners and company please send that information too or add comments in this thread.

Really pissed off because of these scumbags

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Worst betting service ever on the…

Worst betting service ever on the Internet

You can deposit but you cannot withdraw

I see the sports section has now been remove on it and why's that ?? Because they have no licence to do it and never have had 1

Admin are arrogant to

24 July 2025
Unprompted review
Rated 3 out of 5 stars

Sceptical but ended on a positive.

I was very sceptical i would get my winnings on National Bet due to reviews, but I was very surprised when I did! The verification was lengthy and tedious and took around a week, once verified the withdrawal took under 2 days. So with that sorted my review of the site as a whole is positive, a great choice of games and with my winnings and deposits I have done good.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

National bet took £50 out my account…

National bet took £50 out my account without it being credited.... They said it had failed but the money still left my bank account... I was told its with my bank and it would be refunded into my account... Chat is useless this is a scam site and tge worst ive ever been on and ive been on alot... How is this site even allowed to run?i wish i looked at theses reviews before depositing the stung me for £230 in total with there hidden fees... And every deposit was taken out with a diffrent name... Con artists...give me my money back!!!

28 July 2025
Unprompted review
Rated 1 out of 5 stars

Scammers stay clear I’ll keep leaving…

Scammers stay clear I’ll keep leaving reviews until they are shut down. They just keep stalling your withdrawals and make you send in more and more identification until you finally run out and don’t have anymore as an excuse to not pay you out
IT ALSO TOOK 3 black jack bets and came up with error for bet but didn’t put the money back into balance just took it out my account and never heard anything else.

DONT DEPOSIT JUST LOOK AT THE REVIEWS

I want my deposits refunded for their incompetence. They are full on illegal and scammers

27 July 2025
Unprompted review
Rated 1 out of 5 stars

They never pay .

They never pay .
I send all that they asked but not pay.
they change the odds (less) when i make loggin .
i had send all the papers and documents that they asked but never pay .
I deposit the January 140e . Now my accound 140e and refuse to pay . Every time they says diff reasons.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

The worst site I have ever been

The worst site I have ever been. I sent in my my Ids . Then they asked a photo of my face with id on my left hand and my account details to be shown on computer screen behind me. Absolute breach of personal privacy. I sent those docs. Then they asked for my tax return docs. I am not self employed. I sent them payslips. I never underwent any kind of these checks in my life being in UK. They took over 10 days to verify and still going on. Really bad customer service too

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Done a deposit

Done a deposit . No money in account but gone from bank. No live chat working but says 24/7 live chat. Sent emails, no response. Sent documents for verification- no response

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Worst betting company ever don't…

Worst betting company ever don't register here.

They won't let you verify your account. They ask me to send thousands of documents and now I need to apostille my utility bill which is completely irrelevant. In what century do we live? I've played a lot of casino's and never need to send all these documents. So don't waste your time here, there are a lot casino's who are way better then this shit.

6 July 2025
Unprompted review
Rated 1 out of 5 stars

Do not use

Just as everyone else said SCAM

*update* 09/07/25 - Received an email that my document was not accepted, even though it was a water utility bill that clearly shows name and address, have asked for clarification as to why it was rejected, will update response

*Update* 08/07/25 - Received an email to say that my proof of address has successfully received and are currently being processed. "The review process is underway, and we will notify you of the outcome as soon as possible.

Please note that additional documents may be requested by the relevant department at any time." - will update with outcome

*Update* 07/07/25 - A member from the KYC team reached out via email to ask for "a recent monthly utility bill (electricity, water, gas, internet) or landline phone bill" I have provided a water bill dated 22nd April, will update on next communication from royal fortune

*Update* 05/07/25 - I was told that my verification process would be updated on Monday (48hrs business hours), I had spoken to a member of the live chat yesterday who had stated it would only take 24hrs or sooner, will update but not a great sign

04/07/25 - I have made a few deposits to royal fortune and am now going through the verification process to withdraw my winnings, will updated as the process goes on, so far 2/4 of my documents have been verified

4 July 2025
Unprompted review
Rated 1 out of 5 stars

This company is really bad

This company is really bad, my account was verified by kyc national bet when I try to withdraw money from my account it came up as pending then they put the money back into my account I contacted them again, and kyc national bet ask again for another verification, which looks weird, making it look like they just don't want me to withdraw my money from the account. To be honest the national bet are not honest, it's more like a fraudulent company finding various reasons not giving their customers their money.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

This is definitely the worst betting…

This is definitely the worst betting account i have ever made! Trying to withdraw my funds for 2 weeks already, they keep ‘requesting’ additional information about me which others betting websites never asked me to. Utility bill to be apostilled?
What century are we living in, excuse me?
Never ever think to register on this website, not worth it at all.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

If anyone has gotten past the apostille…

If anyone has gotten past the apostille utility bill stage and then been able to withdraw there money can you give this post a like please. Don’t want to pay out £130 for this, only for them to still refuse my withdrawal requests

12 June 2025
Unprompted review
Rated 1 out of 5 stars

SCAM - AVOID - UNABLE TO WITHDRAW FUNDS

I deposited £100 into NationalBet and placed bets using real money only — not bonus funds. After winning and attempting to withdraw, I was told I needed to wager my deposit 3 times. I did exactly that (and more), but was then told I also had to meet a £4,000+ wagering requirement for a casino bonus even though I only placed sports bets and my winnings were from sports bet.

Their live chat agent “Steve” even confirmed that once I bet £200, I could withdraw. I followed that guidance and still couldn’t withdraw. I provided everything asked, including ID and proof of address, yet my account and it was impossible to pass the KYC checks as they kept changing there requirements and then they closed my account with my funds still on the account and unable to withdraw — and now they are refusing to return my original £100 deposit.

I’ve made it clear I do not want expect any winnings — I am simply asking for my deposit back. They are now ignoring emails and shifting the goalposts on bonus terms.

This is completely unfair, and I can see from other reviews that I’m not the only one. Im going to raise an chargeback with my bank and will continue sharing my experience.

Avoid this site — they are refusing to return customer deposits, hide behind vague terms, and treat users dishonestly.

31 May 2025
Unprompted review
Rated 1 out of 5 stars

AVOID!!

AVOID!!!

Do not use this site or nationalbet.

I tried withdrawing funds but took weeks before they verified my account. They then told me it takes 3 working days max to withdraw funds, it took 6 working days and I finally received the £1000 max withdrawal.

Having £3.5k in my account I decided to try and withdraw another £1000 only this time to be told that the max withdrawal amount had changed to £100 unless using crypto.

This company makes up their own rules as they go and pays funds whenever they want if even at all. DO NOT USE!!!

10 June 2025
Unprompted review
Rated 1 out of 5 stars

You may deposit but you WILL NEVER WITHDRAW

Guys, please don't. Just don't. I too searched for sites that allow gambling when registered with gamstop... and found these crooks. They allow you to deposit unlimited amounts but you CAN'T WITHDRAW. I deposited thousands, and when I tried to withdraw £150 that I won on a sports bet they make it impossible to do so. Live chat will give you the run around, every document you send them isn't good enough. They will put you through hell... please guys. Don't be sucked in. See out your self exclusion period and try to live life, these vermin aren't even UK based, what they are doing is completely illegal and unethical. I hope this review saves someone. As for Nationalbet / Nationalbet10 / 20 however many sites you have, you are filth.

6 June 2025
Unprompted review

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