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The information on this page is based solely on product reviews written by customers of National Claims via Trustpilot.
Yazz has been amazing and made me feel at ease talking about my trauma she was very helpful and professional.
Reply from National Claims
Hello Debbianne,
Thank you for sharing your feedback. We’re pleased Yaz helped you feel at ease while discussing such a difficult experience and provided helpful, professional support with your vulnerable road user claim.
We’ll be sure to pass your kind words on to her. Thank you for choosing National Claims.
Best Regards,
Very helpful
Reply from National Claims
Hello Davey,
Thank you for your 5-star review! We're pleased to hear that you found our team very helpful. It was our pleasure to assist you with your Road Traffic Accident claim. We truly appreciate your feedback and wish you all the best moving forward.
Best Regards,
Absolutely excellent
Reply from National Claims
Hello Christine,
Thank you for your fantastic 5-star review! We're delighted to hear you had an excellent experience with our team. We appreciate you trusting National Claims with your public liability claim and are pleased we could support you throughout the process.
We wish you all the very best, and if you ever need us again, we're always here to help.
Best Regards,
Easy to deal with
Reply from National Claims
Hello Chris,
Thank you for your kind review! We're delighted to hear that you found us easy to deal with during your public liability claim. Our team strives to make the claims process as straightforward and stress-free as possible.
We appreciate your trust in National Claims and wish you all the very best.
Best Regards,
Very nice and open to talk to, well mannered and made me feel comfortable starting this claim
Reply from National Claims
Hello Akeel,
Thank you for taking the time to leave us a review.
We're delighted to hear that our team made you feel comfortable and supported when starting your claim. We pride ourselves on providing a friendly, professional, and approachable service, so it's wonderful to know that your experience reflected this.
Thank you for choosing National Claims. We truly appreciate your feedback and wish you all the very best with your claim.
Best Regards,
i am really happy to `know how helpful this product is thanks you very much for helping me
Reply from National Claims
Hello Muhammad,
Thank you for your kind feedback. We’re really pleased to hear that you found the support helpful and that you had a positive experience with our team.
At National Claims, we’re committed to helping vulnerable road users get the guidance and support they need. We truly appreciate your trust and thank you for choosing National Claims.
Best Regards,
Very knowledgeable
Reply from National Claims
Hello Michel,
Thank you for your kind words!
We’re really pleased to hear that you found our team knowledgeable and helpful throughout your Vulnerable Road Users claim. We understand how important it is to have clear guidance and support in these situations, and we’re glad we could provide that for you.
If you need anything further as your claim progresses, we’re always here to help.
Best Regards,
Verry kind polite understanding staff an service claim 5 star rating for staff member yaz also any other included verry helpefull an minded.
Reply from National Claims
Hello Sunil,
Thank you for your kind feedback!
We’re delighted to hear that you found our team, especially Yaz, kind, polite, and understanding throughout your Vulnerable Road User claim. Providing supportive and helpful service is incredibly important to us, particularly in more sensitive situations.
We truly appreciate your 5-star rating and your trust in National Claims. If you need anything further, our team is always here to help.
Best Regards,
Great service
Reply from National Claims
Hello Nicole,
Thank you for your review! We’re really pleased you received great service from our team while dealing with your criminal injury claim. If you need any further support or updates at any stage, we’re here to help.
Best Regards,
Understanding, patient and efficient at what they need to do
Reply from National Claims
Hello Sebastian,
Thank you so much for your kind words.
We’re really pleased to hear that you found our team understanding, patient and efficient throughout your Road Traffic Accident claim. We know how stressful things can feel after an accident, so making the process clear and manageable is always our priority.
If you ever need any further support or have questions about your claim, we’re always here to help. Wishing you all the best moving forward.
Best Regards,
Easy for everyone to understand
Reply from National Claims
Hello Isimail,
Thank you for your great feedback.
We’re really pleased to hear that you found everything easy to understand throughout your road traffic accident claim. We always aim to keep the process clear and straightforward, especially during what can be a stressful time.
It’s fantastic to know our approach made things simple for you. If you ever need any further support, we’re always here to help.
Wishing you all the very best moving forward.
Best Regards,
Perfect professional and efficient
Reply from National Claims
Hello Jais,
We’re really pleased to hear that you found our service professional and efficient. Supporting clients through criminal injury claims is something we take very seriously, and we’re glad we could help make the process smoother for you.
If you need anything further, our team is always here to help.
Best Regards,
Very easy to speak to lovely people made me feel comfortable as I have really bad anxiety
Reply from National Claims
Hello Ryan,
Thank you so much for sharing your experience. We’re really glad our team made you feel comfortable and supported, especially knowing how challenging anxiety can be. Providing a calm, understanding, and friendly service is very important to us, and we truly appreciate your kind words.
Best Regards,
the staff at national claims were quick to respond and kept me up to date on my case.
Reply from National Claims
Hello McCall,
Thank you for your kind feedback. We’re really pleased to hear that our team kept you informed and responded quickly throughout your public liability claim. Clear communication is important to us, and we’re glad we could support you every step of the way.
Wishing you all the best, and thank you for choosing National Claims.
Best Regards,
I’m a vulnerable road user and they couldn’t do enough to help me
Reply from National Claims
Hello Joshua,
Thank you so much for your kind words! Supporting vulnerable road users is exactly where our team refuses to cut corners — fast updates, clear guidance and a proper focus on your recovery.
We’re really glad we could make the process easier for you during a difficult time. If you ever need support again or know someone who does, we’re here to help.
Best Regards,
We're professional courteous and quick
Reply from National Claims
Hello Robert,
Thank you for your review. We’re pleased to hear that you found our team professional, courteous, and quick.
Providing efficient service with clear communication is a key part of how we handle public liability claims, so your feedback is greatly appreciated. If you need any further assistance, we’re always here to help.
Best Regards,
Brilliant
Reply from National Claims
Hello Kristofer,
Thank you for your feedback. We’re delighted to hear you had a brilliant experience with your CICA claim. It was a pleasure supporting you, and we wish you all the very best moving forward.
Best Regards,
It was an amazing experience iv never done before I hope it works for you
Reply from National Claims
Hello Jonathan,
Thank you so much for sharing your experience!
We’re delighted to hear that your first time making a claim felt positive and straightforward. Trying something new can feel daunting, so we’re really pleased we could guide you through the process with confidence and support.
We truly appreciate your kind wishes, and we hope everything works out perfectly for you.
If you ever need us again, we’re always here to help.
Best Regards,
Im not too sure what this part is all about but ive no complaints so full marks.
Reply from National Claims
Hello Alexandra,
Thank you for your review and for giving full marks — we really appreciate it.
We understand that starting a public liability claim can sometimes feel unclear in the early stages, but we’re glad to hear you’ve had no complaints so far. If you ever have any questions or need anything explained along the way, our team is always here to help and make the process as straightforward as possible.
Thanks again for choosing National Claims. We’ll continue to support you throughout your claim.
Best Regards,
Quit happy
Reply from National Claims
Hello Bahyan,
Thank you for sharing your feedback — we’re really pleased to hear you’re happy with the outcome of your public liability claim!
Our goal is always to make the claims process straightforward and stress-free, and it’s great to know we were able to support you through it. If you ever need help again, or if someone you know has had an accident in a public place and needs guidance, we’re always here.
Thanks again for choosing National Claims - wishing you all the best moving forward!
Best Regards,
