Nassau Candy Reviews 1,676

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people praise the exceptional customer service, appreciating the personalized and understanding approach. The overall user experience is often described as smooth and easy, with many consumers noting the efficiency of their interactions. However, some people were dissatisfied with the ordering process, finding it convoluted or difficult to navigate. A few other people also felt that the product selection, especially for specific items, could be challenging to find or combine in a single order.

What people talk about most

Order

Consumers find the ordering process to be ambiguous. While some reviewers praise the ease of ordering online,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness,... See more

Product

Clients share ambiguous opinions on product. Many customers praise the wide variety of products, selection of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

User experience

Reviewers mention positive feedback about user experience. Many customers appreciate the easy navigation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nassau Candy is an amazing and authentic wholesaler that has a variety of products. Our sales rep Lisa F. From the San Francisco branch has been fantastic. Always there to help out and answer question... See more

Company replied

Rated 5 out of 5 stars

My sales rep, Ryan Seguljic, truly went above and beyond. Even though my town wasn’t originally on the delivery route, he found a way to get me added as I prepare to open my new store. From walk... See more

Company replied

Rated 5 out of 5 stars

Gia was super helpful and expedient in providing nutritional information for two bulk products we stock at our company. It's especially important for our guests with allergens to understand the nutrif... See more

Company replied

Rated 5 out of 5 stars

Outstanding Service from Lisa Fusaro at Nassau Candy! Lisa has been absolutely pivotal in helping me get my order in time for a busy weekend and guiding me toward the best candy selections to m... See more

Company replied


Company details

  1. Confectionery Wholesaler
  2. Candy Store
  3. Confectionery
  4. Food Manufacturer
  5. Food Products Supplier
  6. Wholesale Food Store

About Nassau Candy

Written by the company

Nassau Candy Distributors

Nassau Candy is one of the largest US wholesale manufacturers of specialty and private label confections, supplying many of the national retailers and independent stores across the country. From our Hicksville, New York–based factory, we create millions of pounds of confections every year — including chocolate covered raisins, Jordan almonds, fudge, fruit slices, chocolate pretzels, and hand-dipped cherries. All are certified Triangle K kosher. We also roast our own nuts, allowing us to offer a full line of trail mixes and nuts.

In addition to Nassau Candy-made creations, we import and distribute the most sought-after confectionary, soda, gourmet food, and natural brands, including health, beauty and household care. This vast range of 20,000+ skus puts Nassau Candy in a unique position to fulfill virtually any specialty need.

Popular Categories

Gourmet

Nassau Candy

Written by the company

Over 20,000 Items in Stock
Do you want your customers to have the freshest in gourmet groceries, candy & confections? Open an account today and join the Nassau Candy family!
Wholesale Candy for your Shop
The preferred candy and food choice for retailers, florists, gift shops & more. Historically featuring a 97% fulfillment rate.
Wholesale Grocery Supplier of Snacks and Pantry Staples
From soup to nuts, we have all your dry grocery needs in store and ready to ship. Favorite American brands, gourmet imported brands, can goods, boxed goods and refrigerated

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Rated 1 out of 5 stars

I would like to be able to combine a…

I would like to be able to combine a few items into one order instead of having to order a minimum for just Nassau products

12 February 2026
Nassau Candy logo

Reply from Nassau Candy

Our team is here to help and will contact you to assist you with your inquiry!

Rated 5 out of 5 stars

Quick Help w/ Set-up and Ordering

Quick confirmation process to become a customer and recommendations on things to expedite my order. Additional quick help during the actual ordering process.

9 February 2026
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Reply from Nassau Candy

We're happy to hear that you found the confirmation process quick and easy. We appreciate your positive feedback regarding the helpful recommendations and assistance during ordering!

Rated 1 out of 5 stars

Way too slow!

Customer service gives the wrong answers and no one cares, even though they act like they do on the phone. Delivery times are so amazingly slow I had to move most of my product orders elsewhere.

6 February 2026
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Reply from Nassau Candy

We appreciate you sharing your concerns about the incorrect information and slow delivery times. We'll address these issues to improve our service. Thank you.

Rated 5 out of 5 stars

Gia Giustinianol

Gia Giustinianol, was so helpful getting my account set up. I can't thank her enough!

6 February 2026
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Reply from Nassau Candy

We're so happy to hear that the account setup was easy. We appreciate you taking the time to leave us this wonderful feedback; it means a lot to us.

Rated 5 out of 5 stars

Good selection

Good website, easy to explore and purchase.

5 February 2026
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Reply from Nassau Candy

We're happy to hear that you had a great experience exploring and purchasing on our website. Thank you for your positive feedback!

Rated 5 out of 5 stars

The customer service is exceptional.The…

The customer service is exceptional.The customer service is exceptional.

16 December 2025
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Reply from Nassau Candy

We appreciate you taking the time to share your positive experience with our customer service. We're so happy to hear that you were impressed!

Rated 4 out of 5 stars

Web site is easy to navigate through…

Web site is easy to navigate through and plenty of choices.

16 January 2026
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Reply from Nassau Candy

We're happy to hear that you found our website easy to use and appreciated the variety of choices available. Thank you for your feedback!

Rated 5 out of 5 stars

easy tranaction

1 February 2026
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Reply from Nassau Candy

We're happy our site is easy to navigate and made your transaction easy. Thank you for your feedback; we appreciate it.

Rated 5 out of 5 stars

Betsy is the best!

Betsy is the best!! Knowledgeable about everything-shipping and logistics and delivered exceptional personal assistance with my order!

28 January 2026
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Reply from Nassau Candy

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the exceptional assistance you received with your order and the knowledge shown.

Rated 5 out of 5 stars

The website is easy to navigate

The website is easy to navigate, broken into great categories.

27 January 2026
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Reply from Nassau Candy

We're happy to hear that you found our website easy to navigate and well-organized. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

There customer service goes above and…

There customer service goes above and beyond. Betsy was a pleasure to work with. It is unbelievable how many companies have you speak to a computer. It was wonderful to speak with a knowledgeable, friendly, professional person. This is a great company. There productline, shipping, and customer service are top-notch.

21 January 2026
Unprompted review
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Reply from Nassau Candy

We're happy to hear that you had such a positive experience with our customer service. We appreciate your kind words about the team and our products. It's great to know that you value speaking with our knowledgeable professionals. Thank you for your feedback!

Rated 5 out of 5 stars

Very easy to order

Very easy to order, easy, peasy. No fuss, no muss!

20 January 2026
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Reply from Nassau Candy

We're happy to hear that ordering was so easy for you! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Sales Rep

Sales Rep. Ivette Salas was very helpful.

20 January 2026
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Reply from Nassau Candy

We're glad that our sales representative was so helpful. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

great customer service

great customer service! prompt invoicing and delivery.

19 January 2026
Nassau Candy logo

Reply from Nassau Candy

We're glad you enjoyed your experience with our customer service, invoicing, and delivery. Thank you for the positive feedback!

Rated 5 out of 5 stars

easy transaction

easy transaction

15 January 2026
Nassau Candy logo

Reply from Nassau Candy

We're happy to hear that our site was easy for you to navigate and that you found this to be an easy transaction. Thank you for your positive feedback; we appreciate it!

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