napogloves.co.ukReviews 

46
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The gloves are wonderfully soft and the touchscreen tips actually work! The service was also surprisingly quick and even though I had ordered the wrong size, customer services amended my order immedia... See more

Rated 5 out of 5 stars

Great product, lovely material, fantastic designs for touchscreen. A little disappointed they don’t work so well with the Press in home button on my iPhone, but this won’t be an issue as I’m changing... See more

Rated 4 out of 5 stars

The only issue was you have to state which number house you live at and my house doesn't have a number, had to put a number down to place order then diverted order to my real address with the courie... See more

Rated 1 out of 5 stars

I ordered man gloves, one week before Christmas, it was a christmas gift for my boyfriend. I was very dissapointed when they let me know on Christmas Eve that the gloves got lost on the way, at least... See more

Company replied

Company details

  1. Events & Entertainment

Written by the company

Minimalistic Touchscreen Gloves


Contact info

4.1

Great

TrustScore 4 out of 5

46 reviews

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4.1

All reviews

(46)

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Rated 5 out of 5 stars

Good quality gloves

I now had had my driving gloves for several weeks and I am vert pleased with them. They will certainly keep my hands warm in the winter months. They are made a good quality leather and so I expect they will take some time to break them in to the point where they become like my previous gloves. They fit my hands very well.

8 March 2022
Rated 5 out of 5 stars

Perfect fit

Perfect fit, lovely leather, touchscreen compatible, arrived on time

Couldn’t be happier with the product

24 February 2022
Rated 4 out of 5 stars

Delivery address probs!!

The only issue was you have to state which number house you live at and my house doesn't have a number, had to put a number down to place order then diverted order to my real address with the courier.

But product arrived in good time, so no real complaints.

15 February 2022
Rated 1 out of 5 stars

Items are sent from Poland in 2 weeks…

Items are sent from Poland in 2 weeks not in 3-4 days, it took ages for refund

9 February 2022
napogloves.co.uk logo

Reply from napogloves.co.uk

Hello, thank you for your feedback. We sincerely apologize that you have not received your order on time. The delay was only 2 days and we refunded your shipping costs as soon as it turned out that the package was delayed. According to the regulations, we have 14 days for a refund after receiving the order and we have not exceeded the deadline. The refund for the order was made on January 21. We are very sorry for any inconvenience this may have caused and we hope that we will manage to rebuild your trust in the future. Team napo gloves

Rated 1 out of 5 stars

Needed to return as didn’t fit and said…

Needed to return as didn’t fit and said your email didn’t exist 🤷‍♀️

7 February 2022
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Reply from napogloves.co.uk

Hello, thank you for your feedback. We are sorry that the product does not meet your expectations. Please check the correctness of our e-mail address and contact us by e-mail: support@napogloves.co.uk. Best regards, Team napo gloves

Rated 3 out of 5 stars

No name or correct address on the…

No name or correct address on the package. Thankfully the driver did a great job in tracking us down.

13 January 2022
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Reply from napogloves.co.uk

Hello, thank you for your feedback. We shipped the package to the address you provided us when placing the order. Please contact us by e-mail (support@napogloves.co.uk), we will try to explain the situation. Team napo gloves

Rated 5 out of 5 stars

Excellent overall

The gloves are wonderfully soft and the touchscreen tips actually work! The service was also surprisingly quick and even though I had ordered the wrong size, customer services amended my order immediately when I let them know. Would absolutely use again.

7 January 2022
Rated 5 out of 5 stars

Great

Great looking product, bought for a friend, so not opened yet, but swift delivery and good comms. Thanks.

7 January 2022
Rated 1 out of 5 stars

I didn’t received anything I just paid…

I didn’t received anything I just paid money for nothing they are liar

6 January 2022
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Reply from napogloves.co.uk

Hello, thank you very much for your feedback. We are sorry you did not receive your order. We have prepared and shipped the order on time, but the courier had an issue with getting to the delivery address and asked you for delivery instructions. The package is on its way back to us. We have not received this package yet, therefore we were not aware of this issue. We are sorry for that. We have refunded your order. We are very sorry for any inconvenience this may have caused and we hope that we will manage to rebuild your trust in the future. Team napo gloves

Rated 1 out of 5 stars

Ordered a pair early in December to…

Ordered a pair early in December to gift it someone for Christmas but has not yet received it after a month. I have contacted the team but seemingly the order is lost somewhere downstream.

6 January 2022
napogloves.co.uk logo

Reply from napogloves.co.uk

Hello, thank you very much for your feedback. We sincerely apologize that you have not received your order yet. We have shipped the order on time, but unfortunately the package has been delayed on the way. We will do everything we can in order to avoid similar issues. We have refunded your order. We are very sorry for any inconvenience this may have caused and we hope that we will manage to rebuild your trust in the future. Team napo gloves

Rated 5 out of 5 stars

Service was very good &…

Service was very good & straightforward. Product - Mens eco leather gloves. My partner was very pleased with these. Good size, comfortable and warm.

5 January 2022

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