Really liked Nanogen root thickening spray it arrived well packed in a recyclable package which could be used again.First time useing this product arrived on time by delivery service .
Company replied
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Based on reviews, created with AI
The Science of Thicker Hair. With over 20 years experience, we are proud to be the experts in hair fibres. Nanogen were the first to launch Hair Fibres in the UK and have a patented delivery system perfect for men and women suffering from hair loss. All purchases from Nanogen.com come with a 30 day money back guarantee.
730 Centennial Park, elstree, WD6 3SZ, Hertfordshire, United Kingdom
Replied to 95% of negative reviews
Typically replies within 1 week
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Serum is really good and active. I’m using it during 2 months and there is really the result.
Long delay in receiving product
Possibly due to EVRI
Product still not received as delivered by EVRI to wrong address
Should not use EVRI in future
Product now with me by owner incorrect delivery address

Reply from Nanogen
It’s as good as they advertise, soft on your air and yet gives it strength at same time.
If used with the spray, the your hair is held firmly, especially in windy conditions
I like the product
Looks very natural and does not cause any allergy
Not totally sure about how long it stays but I like it overall
Thoroughly impressed with Nanogen Shampoo. It delivers excellent quality, making my hair feel clean, healthy, and noticeably fuller.

Reply from Nanogen
Found it easy to decide on shade of colour, easy to order and rapid delivery.
This product has not only made a difference to my son's hair but also to his mental health and confidence.
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