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Namjestaj.hr Reviews 

1,566
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the timely and efficient delivery service, often highlighting the kindness and helpfulness of the delivery staff. Many people also commend the product quality, noting that items are well-made and look exactly as described, providing good value for money. The overall ordering and delivery process is consistently described as smooth and professional. However, some people were dissatisfied with product quality, reporting items were poorly made or had flimsy components. A few other people also felt that products arrived damaged or with missing parts. Additionally, some reviewers mentioned difficulties with assembly, citing issues like parts not fitting or unclear instructions.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Clients share positive opinions on product quality, often noting that items are as described and pictured,... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the product quality,... See more

Staff

Customers had positive experiences with staff, frequently highlighting the courteous, kind, and helpful... See more

Service

People report positive experiences with service, highlighting quick communication, delivery, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was great that your kind employee contacted me directly regarding details!! Delivery was also super, on time @ driver helpfull. Very pleasantly surprised as you made it personal! Real luxury in... See more

Company replied

Rated 5 out of 5 stars

Order proccess is very easy, you can pay by card upon delivery, delivery drivers are extra nice, good quality/price ratio. Overall very positive experience. We bought two pieces of furniture and would... See more

Company replied

Rated 5 out of 5 stars

I’ve been shopping at this fantastic furniture store in Croatia since 2024, and it’s my go-to for all things home! • Amazing Selection: They have everything you need for your home. • T... See more

Company replied

Rated 5 out of 5 stars

In today's age of unmanned customer service phone numbers, I was pleasantly surprised when I called customer service, immediately got an agent who knew what she was doing and resolved my question in.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Written by the company

Jednostavno odaberite namještaj online uz Namjestaj.hr. Pouzdana smo online trgovina sa širokom ponudom namještaja za svaki prostor Vašeg doma. Od klasičnog do modernog stila, nudimo Vam opcije za sve interijere - bilo da tražite udobnu sofu, praktičan stol ili ormar za hodnik. Uživajte u brzoj dostavi, ljubaznoj korisničkoj podršci i jednostavnom iskustvu kupovine. Sve što Vam treba za dom iz snova potražite na Namjestaj.hr.

Besplatna dostava

Besplatna dostava diljem Hrvatske

Sve narudžbe besplatno dostavljamo na kućnu adresu diljem kontinentalne Hrvatske i na otoke povezane mostom (do najbliže pristupne točke do koje se može doći kombijem). Cijena dostave za Rab, Cres, Lošinj, Hvar, Brač, Korčulu, Pašman i Ugljan iznosi 20 €. Za sve ostale otoke moguća je dostava u trajektnu luku ili najbližu pristupnu točku na kopnu.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,566)

1,136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Poor quality

15 December 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovani,
ispričavamo se što Vaše iskustvo nije ispunilo očekivanja. Voljeli bismo što prije riješiti ovaj problem. Uskoro ćemo Vas kontaktirati kako bismo pronašli odgovarajuće rješenje.
Za sva pitanja Vam stojimo na raspolaganju.

Rated 5 out of 5 stars

Great experience

Communication was smooth, clear, and very prompt. Everything was delivered on time, and the entire process was seamless. I would definitely recommend.

15 December 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Lara,
thank You for review.
Thank You for choosing us and sharing Your experience. We look forward to cooperating again!

Rated 5 out of 5 stars

Realna slika i opis proizvoda

Realna slika i opis proizvoda, dostava u skladu s dogovorom, relativno povoljna cijena.

12 December 2025
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Reply from Namjestaj.hr

Poštovani Josipe,

zahvaljujemo Vam na pozitivnom osvrtu. Drago nam je čuti da ste zadovoljni uslugom i proizvodom te se radujemo ponovnoj suradnji.

Rated 5 out of 5 stars

It was all great!

10 December 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
we greatly appreciate your review! Thank you for sharing your experience. Your opinion is very important to us in order to further improve our services!
If you have any questions, we are at your disposal

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy to order, great price for the quality

11 December 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
thank you for your review! Your opinion is very important to us because it helps us improve our service. We hope to continue to provide you with an excellent experience in the future!
We are at your disposal for any questions

Rated 5 out of 5 stars

Quick service and delivery

Quick service and delivery. Quality furniture.

10 December 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
we are very happy that you liked our service! Thank you for your trust and the time you have dedicated to writing a review.
We are at your disposal for all inquiries

Rated 5 out of 5 stars

Chair for my desk

Ordered a chair for the desk in my living room where I work. Everything went smoothly.

9 December 2025
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Reply from Namjestaj.hr

Dear,
thank you for sharing your opinion! Your feedback helps us develop and provide even better service in the future. We hope you will order from us again!
We are available if you have any questions.

Rated 5 out of 5 stars

Good experience

Everything was very good

9 December 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Marko,
thank You for review.
Your opinion is very important to us because it helps us to improve our service. We hope to provide You with an excellent experience in the future!

Rated 5 out of 5 stars

Preporuka

Preporuka. Brzo i kvalitetno. Bolje nego po salonima.

5 December 2025
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Reply from Namjestaj.hr

Poštovana Valentina,

hvala Vam na pohvali. Drago nam je da smo ispunili Vaša očekivanja te se radujemo ponovnoj suradnji.

Rated 5 out of 5 stars

Delivery to my home

Delivery to my home . Good quality and good price

20 November 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Caroline,

thank you for Your review. We are happy to hear that You are satisfied with Your experience with us. We remain at Your disposal.

Best regards

Rated 5 out of 5 stars

Savrsen stolic

Brzina slanja, jako ljubazan dostavljac i odlican proizvod koji se lako slaže

3 December 2025
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Reply from Namjestaj.hr

Poštovani,
hvala što ste podijelili svoje mišljenje! Vaše povratne informacije pomažu nam da se razvijamo i osiguramo još bolju uslugu u budućnosti. Nadamo se da ćete ponovno naručivati kod nas!
Stojimo Vam na raspolaganju za sva pitanja i informacije.

Rated 5 out of 5 stars

Excellent

Excellent, fast, good furniture

9 July 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Darija,
thanks You for the review! Your opinion is very important to us because it helps us to improve our service. We hope to provide You with an excellent experience in the future!

Rated 5 out of 5 stars

Everything is in good condition and…

Everything is in good condition and good quality only 1 screw is missing that i had to buy separately but okay not a big deal

1 December 2025
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Reply from Namjestaj.hr

Dear Kristijan,
thank You for review.
We are sorry for the unpleasant situation. We would like to investigate the situation and help resolve the issue. Please contact us directly at the e-mail info@namjestaj.hr or at the number 01 8000 383, and we will do everything to provide you with a better experience in the future.

Rated 3 out of 5 stars

Mediocre

1. The delivery was not within the advertised timeframe.
2. It is not mentioned (or there is a very fine print) that the furniture comes in pieces.
3. Assembly instructions are very vague and items are not coded (e.g. screws that look the same, but have minor differences, so you have to measure and see which ones you need to use). Ikea and Jysk have much better assembly instructions.
4. The furniture is poorly made - doors don't close properly even after much adjustment. The shelves are flimsy and don't have a secure finish.

17 November 2025
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Reply from Namjestaj.hr

Dear Sandra,
thank You for sharing Your thoughts. We are constantly striving to improve and value all feedback from our customers. We are sorry that we were not able to meet Your expectations, and we will certainly do everything in our power to ensure a better future experience.
We would like to investigate the situation and help resolve the issue. Please contact us directly at the e-mail info@namjestaj.hr or at the number 01 8000 383, so that we can solve the problem with the product.

Rated 5 out of 5 stars

safety

everything was good, from ordering to delivery

28 November 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
thank you for your kind words! We are glad that you are satisfied with our service. We look forward to future cooperation!
If you have any questions, we are at your disposal.

Rated 5 out of 5 stars

Easy order

Easy order, fast felivery, payment

13 November 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Ana,

hvala na recenziji! Vaše mišljenje nam je vrlo važno jer nam pomaže unaprijediti uslugu. Nadamo se da ćemo Vam i u budućnosti pružiti izvrsno iskustvo! Za sva pitanja i informacije stojimo na raspolaganju.

Rated 5 out of 5 stars

IT IS OK

IT IS OK
IT IS OK
IT IS OK
IT IS OK
IT IS OK
.
.
.
.
.
..

27 November 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Poštovana Alenka,

hvala što ste odvojili vrijeme za ostavljanje recenzije! Drago nam je što je usluga ispunila Vaša očekivanja. Za sva pitanja i informacije, tu smo za Vas!

Rated 5 out of 5 stars

Everything was perfect!

Everything was perfect!

26 November 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Katarina,
thank You for review.
We are constantly trying to improve and we are glad that You are our client!

Rated 5 out of 5 stars

Good

It was fast and as it is on website

26 November 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear Nenad,
thank You for review. Thank You for choosing us and sharing Your experience. We look forward to Your future order!

Rated 5 out of 5 stars

Great seller

Very high quality furniture,excellent customer service.

24 November 2025
Namjestaj.hr logo

Reply from Namjestaj.hr

Dear,
thank you for your review! Your opinion is very important to us because it helps us improve our service. We hope to continue to provide you with an excellent experience in the future!
If you have any questions, we are at your disposal.

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