Well I was a bit skeptical at first whether to trust them because I have never heard of them before but everything turned out great I was able to purchase a domain and had no problems but they could l... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket
Company replied
It was quick and easy to renew my name. It just didn't allow me to renew a protection, but at least my website is working fine.
Company replied
The person who helped me (CK) was very kind and resolved my problem very quickly. They also gave me priority service due to the seriousness of the issue.
Company replied
Company details
- DNS Provider
- e-Commerce Solution Provider
- Email Service Provider
- Internet Service Provider
- Software Company
- Web Hosting Company
About name.com
Written by the company
name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.
Contact info
414 14th St. Suite 200, 80202, Denver, CO, United States
- 720-249-2374
- reviews@name.com
- name.com
4.3
Excellent
5K reviews
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The website was dead slow
The website was dead slow. Also when I renewed my domain, the massage 'wait while the transaction is being processed' never went away. It just sat there. I finally gave up waiting and logged of and back on and the transaction did get processed but never let me know.
29 April 2026
Reply from name.com
RK, we apologize for the frustration caused by the checkout screen hanging. This was likely due to a brief technical issue we experienced, which has since been resolved, though we're glad to hear your renewal did ultimately process. If you have any remaining concerns about your order, please reach out to us at reviews@name.com, and we’d be happy to assist. -name.com
Lags during payment.
29 April 2026
Reply from name.com
Hi there, we’re sorry for the lag you experienced during checkout. We recently addressed a brief technical issue that may have caused some slowness, and everything should be running smoothly now. If you're still seeing any delays, please reach out to us at reviews@name.com so we can investigate your account further.
It was so smooth and no hassles at all.
29 April 2026
Reply from name.com
Hi Marcus Olawale, We appreciate you choosing us and are happy we could make the process so easy for you! -name.com
Why the price hike??
I don’t understand why the price would go up for something like this. And now you don’t have coupons for the privacy either. Might start looking elsewhere for my hub.
24 April 2026
Reply from name.com
TLC, thank you for your honest feedback about our pricing and the availability of coupons. You can always check here for any current promotions: https://www.name.com/promocodes. If you have further questions or need assistance with your renewals, our support team is happy to help. You can chat with us here: https://www.name.com/contact#chat or email reviews@name.com. -name.com
Do not give your domain to these…
Do not give your domain to these people! They are scammers! They stole my domain from me without ANY authorization! I have filed a formal complaint with ICANN and they recommend that I pursue legal action which further suggests there is a pattern with this company. I have contacted them numerous times only to be ignored!!!
25 February 2026
Unprompted review
Reply from name.com
Hi Michael, we understand your frustration and want to help resolve this ownership concern. However, for security reasons, we must follow the formal ICANN dispute process. Since the domain moved from GoDaddy to our platform, the investigation must be triggered by GoDaddy after they verify your identity. We have outlined these steps in our continued ticket updates. As soon as GoDaddy reaches out to our team, we will be able to move forward with the next steps. -name.com
All is well...
29 April 2026
Reply from name.com
Hey Surya Prakash, We're glad to hear your overall experience was good! - name.com
Easy and quick way of updating payment
26 April 2026
Reply from name.com
Hi customer, We really appreciate the review! -name.com
I was lucky to get Anthony again this…
I was lucky to get Anthony again this year on the chat when I was about to renew my domain. I looked back to my review a year ago, mentioned Anthony and voilà, he popped up in the chat. He quickly assisted me and efficiently so I could go ahead and renew my domain. Great customer service, respectful and friendly. Thanks a bunch Anthony!
29 April 2026
Unprompted review
Reply from name.com
Hey Sally, Thank you for the amazing feedback! We love that you remembered Anthony from last year and that he was able to provide that same respectful, efficient service again. We’re lucky to have him on the team, and we’re lucky to have you as a returning customer! -name.com
Expensive domain renewal
25 April 2026
Reply from name.com
Hello, thank you for sharing your thoughts on our current domain renewal costs. We understand that pricing is an important consideration, and we appreciate the feedback. If you have any additional feedback, please do not hesitate to reach out to us at reviews@name.com. -name.com
Quick and easy to renew
It was quick and easy to renew my name. It just didn't allow me to renew a protection, but at least my website is working fine.
25 April 2026
Reply from name.com
Hey Antoine, Thanks for choosing us to keep your website up and running! We’re happy the process was fast, but we want to make sure your domain protection is set up too. Please contact us at reviews@name.com so we can assist with that final step. -name.com
No reseller discounts for smaller agencies
I am an agency. A couple of years ago, you took away my reseller discounts. I had over 120 domains in my account. The standard renewal prices do not let me make a profit. I have moved over 30 domains out and will move out probably all of them by the end of 2026.
I would gladly have stayed with you IF you had honored my agency status. You all do not care about the small guys. As such, I am taking my business elsewhere.
25 April 2026
Reply from name.com
Dan Pasrker, we appreciate you taking the time to provide this feedback regarding our pricing and account structures. We understand that our current model may not align with every business strategy, and we wish you the best with your future domain management. -name.com
Reply from name.com
Hello Elias Parker, We know how important it is to get helpful answers quickly. I’ll make sure Emmanuel gets a shout-out for his excellent support. Thanks for choosing us! -name.com
Emmanuel was patient and was of great…
Emmanuel was patient and was of great help to help me resolve my issue.
28 April 2026
Unprompted review
Reply from name.com
Hi James Ngare, Five stars! We’re glad Emmanuel was there to provide a patient and helpful hand. We appreciate the feedback! -name.com
Emmanuel was very helpful with tech…
Emmanuel was very helpful with tech support.
28 April 2026
Unprompted review
Reply from name.com
Hey Robert Rymowicz, This is great to hear! We pride ourselves on having a knowledgeable team, and it sounds like Emmanuel hit the mark. Thank you for choosing us, and I’ll make sure he gets a special shout-out for his help! -name.com
I lost 31 premium domain name just…
I lost 31 premium domain name just because your notification emails went to spam, I am very disappointed and mad now, why your grace time is only 30 days???
28 April 2026
Reply from name.com
Hello, we’re very sorry to hear about this situation, as we know how important your domain names are. It appears our automated renewal reminders were sent, but it is unfortunate to hear those landed in your spam folder. We would like to look into this further for you; please reach out to our team with your account details so we can investigate the status of these domains and help however we can. -name.com
No timely response and if a domain is…
No timely response and if a domain is not renewed, you are asking us to get in touch with agents
Very bad
28 April 2026
Reply from name.com
Hi there, thank you for sharing your feedback. We’ve confirmed notifications were sent to the email address on file, but we can't locate any recent requests from your account. We would be happy to look into this further for you; please reach out to us at reviews@name.com with any additional details so we can assist. -name.com
Reply from name.com
Hi whykushh, We love hearing this! We designed our UI to be as simple and 'no-hectic' as possible, so it’s great to know that made your purchase quick and easy. Thanks for the awesome feedback! -name.com
have a nice customer service from this…
have a nice customer service from this agent nice
28 April 2026
Unprompted review
Reply from name.com
Hi Diluna Sithija, This is wonderful to hear! We’re glad our agent could provide the 'nice' and helpful service you deserve. Thanks for choosing us! -name.com
Reply from name.com
Hello customer, This is wonderful to hear! We love that you appreciated our transparent approach. Thank you for choosing us—we look forward to helping you with your next domain! -name.com
A very good service
28 April 2026
Reply from name.com
Hello Robert McKie, Thank you so much! We’re glad to hear you’re enjoying our service. -name.com
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