Well I was a bit skeptical at first whether to trust them because I have never heard of them before but everything turned out great I was able to purchase a domain and had no problems but they could l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
eds is nice for customer service, but i am frustrated by your actual app and service. thanks to eds for the assistance and i hope my issue will be resolved with the ticket
Company replied
It was quick and easy to renew my name. It just didn't allow me to renew a protection, but at least my website is working fine.
Company replied
The person who helped me (CK) was very kind and resolved my problem very quickly. They also gave me priority service due to the seriousness of the issue.
Company replied
Company details
- DNS Provider
- e-Commerce Solution Provider
- Email Service Provider
- Internet Service Provider
- Software Company
- Web Hosting Company
About name.com
Written by the company
name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.
Contact info
414 14th St. Suite 200, 80202, Denver, CO, United States
- 720-249-2374
- reviews@name.com
- name.com
4.3
Excellent
5K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from name.com
Hi Danielle Latourelle, Thank you for the 5-star review! -name.com
Reply from name.com
Hey Paul, We’re glad we could help you get everything completed quickly. We appreciate your business! -name.com
the renewal was simply and easy
24 April 2026
Reply from name.com
Hey Anthony G, Thank you for the review! -name.com
Very good work
22 April 2026
Reply from name.com
Hello customer, We appreciate the feedback! It was a pleasure to assist you, and we’re glad we could get the job done right. Thanks for choosing us! -name.com
Dope
Dope, love the alternative to godaddy, but i still prefer squarespace for some reason. more human focused i think.
16 March 2026
Reply from name.com
Hi Jose Palencia Castro, Dope! We love being your go-to alternative. We’re constantly working to keep that 'human' feel in everything we do, so we really appreciate the feedback. Thanks for rocking with us! -name.com
cost increase is unjustified
I do not like the fact that the cost increased by 10% this year. Renewal is easy for you, you should pass that saving on rather than trying to get more money from a subscriber because they know it will take them effort to switch to another registration service.
24 April 2026
Reply from name.com
Hello Gray P, we appreciate you taking the time to leave us a review and provide this feedback. Each TLD can have different registration and renewal pricing, which can also be caused by any promotions or sales running. Depending on the TLD, if multiple years of registration are supported, renewing through the maximum duration is a good way to lock in a current price. If you have any additional feedback or wish to discuss this further, you can reach out to us at reviews@name.com. -name.com
Easy understandable interface.
22 April 2026
Reply from name.com
Hello customer, Thanks for the feedback! -name.com
Reply from name.com
Hello Mykolas, sorry to hear that your experience fell short. Each TLD can have different pricing. We send notifications before billing events or expiration that outline cost and renewal dates to allow customers to make changes to their billing settings if needed. If you have any additional feedback or concerns, please feel free to reach out to us at reviews@name.com. -name.com
Very good response
24 April 2026
Unprompted review
Reply from name.com
Hi Sakthivel, Thanks for taking the time to share your experience! -name.com
Reply from name.com
Hi customer, Thank you for the fantastic feedback! We’re happy to hear you had such a seamless experience with our team. We look forward to helping you again whenever you need us! -name.com
Awesome and quick chat support
Awesome and quick chat support. Anthony will quick and help me sort out my problem in a breeze!
23 April 2026
Unprompted review
Reply from name.com
Hey DNTB, We’re thrilled that Anthony was able to breeze through your issue and provide such quick support. Thanks for taking the time to share your experience! -name.com
It was quick
It was quick, helpful, reasonable service without jargon. I am very happy. Anthony is coming up in the world.
24 April 2026
Unprompted review
Reply from name.com
Hey Jo De JoD, We are so glad you found the service straightforward and jargon-free! We’ll be sure to share your kind words with Anthony—he’s definitely a rising star on our team. Thanks for the review! -name.com
quick and didnt ask too many unnecessary questions to get to the point
quick and didnt ask too many obvious questiosn to get to the point. Was done in like 2 minutes
23 April 2026
Unprompted review
Reply from name.com
Hi Kalyan Krishna, We’re happy to hear we got everything wrapped up in just a couple of minutes for you. Thanks for sharing! -name.com
My site has not worked for days.
20 April 2026
Reply from name.com
Hey Jimmy Ray, we're sorry to hear of the frustrations encountered. After review, we can see the domain name is currently through name.com; however, it appears your website is hosted elsewhere. If you are experiencing issues with your website, you may consider reaching out to our web hosting provider. You can always chat with us here, and we would be happy to take a further look into this if needed: https://www.name.com/contact#chat. -name.com
Reply from name.com
Hi Matrix Logistics, Thanks for the 5-star review and for choosing us for your web hosting! -name.com
Dayle immediately attended to my…
Dayle immediately attended to my request, make accomodations and allow me to think on the decisions.
Awesome experience! 10/10
24 April 2026
Unprompted review
Reply from name.com
Hello YONG WEI HONG, Thank you for the 10/10 rating! We’re so glad Dayle was able to provide such a smooth, accommodating experience for you. Thanks for choosing us! -name.com
Reply from name.com
Hi Paul, We appreciate you choosing us for your domain needs! -name.com
Reply from name.com
Burton Miller, thank you for the kind words regarding our service! We understand that pricing is an important factor, and we appreciate your honest feedback on our rates. We are always looking for ways to improve our value, if you have any additional feedback, you can reach out to us at reviews@name.com. -name.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.