Namaste Vapes Reviews 56

Extremely slow response times from customer service. Dont change your mind about anything you order as they wont cancel orders on time for you.

-Its been 3 days and my order has yet to ship.
-The reason you get great discounts is because they're selling you old stuff. They sold me an outdated vape when the manufacturer released an updated model.
-I placed and cancelled my orders within less than an hour and it was "too late" to stop the shipment from their perspective.

Horrible online experience with this company. do you research and shop elsewhere.

Do not buy from here, horrible customer service. They make simple returns an uphill battle.

Embarrassingly bad and slow customer service. Waited over a week for a shipping notification then resorted to a credit card chargeback.

They kept giving me the runaround as to why the product hadn’t shipped yet. I won’t be ordering from this place again.

ALL 5 STAR REVIEWS ARE FAKE. DO NOT TRUST THIS COMPANY.

I used this service to buy a vaporizer for a friend a couple years ago. It was cheap to buy online and I’ve never had an issue with my Mighty.

SCAM!!! I wish I could give them ZERO stars. I ordered a Pax3, I "shipped", box arrived with NOTHING inside! Tried calling every phone number we could, they were all out of order. No way to contact them. Absolutely a disgusting scam.

I rEad all the bad reviews, but decided to order ‘the Mighty’ because of substantial savings over other sites. Product was delivered in 3 days, with Namaste sending order & delivery updates all along the way. No problems whatsoever, great vaping session last night. Maybe all the negative feedback helped Namaste get their act together? Either way, my experience was as good or better than any on-line retailer. My rec is to grab the savings & go with Namaste. I also highly recommend the Mighty.

After reading these reviews, I was a bit worried about my purchase but everything went smoothly for me. There was a slight issue with the shipment and tracking but I sent the company an email and they fixed the problem on the same day. Very happy with the customer service and product!

Great company to deal with, so many varieties and worth spending as i never had any trouble with their products and service, once in a while they also offer discount on many products, I believe they merged with Cannmart now, so happy with Cannmart product quality and service too, looking for to see more cannabis products and accessories on Cannmart as they also offer products at competitive price

Dont buy here, unless you have the money and nerves to spare. Spend almost 200 pounds here and over 4 weeks later still have no product and several mails and phone calls later costumer service is just ignoring all requests - never seen such a bad costumer service. Dont get tempted by bargains as I did...Wouldn't recommend this to anyone.

I wish I would've searched this first before buying from them. Extremely poor customer service. Very disappointed. Never again. :( Spend the extra money if you see a coupon and go with your gut instinct. Scammers.

Don’t believe the positive reviews. Terrible company. I come here with the same story. Ordered a product over two weeks ago, never received shipping information. When I reached out a week later, customer service informed me the warehouse was closed last week and the item would ship in the current week. We’re now halfway through the following week and still no notification of shipping, and customer service will not respond to my emails. We are a day away from disputing the charge with my CC company and writing a complaint to the BBB. Scammers.

I bought a product that was in stock, a week later I still had no tracking info. When I contacted them I was told they had spent the last five days restocking.... okay... and my product would be going out this week. The weekend came and nothing had changed. I won’t receive any updates till customer service opens at noon Monday. But my gut says I’m going to be tracking down a refund.

I have no idea why anyone would write a positive review fir this company. I doubt the validity of the positive reviews. I placed an order on 8/20/20. After 4 days of not hearing from them, I attempted to call their customer service. The number was a non working number. I then contacted my cc company to dispute. I also sent them an email to cancel my order. Then on 9/11/20, out of the blue (3 weeks after the order was placed), they contacted me to say they just got the pax in stock (why was I charged on 8/21?). Would I like it to be shipped. Really??? Scam

I ordered a Volcano Hybrid vaporizor from namastevapes. I got a ship confirmation email the same day i ordered it! Here I am only 3 days later and I recieved my order! I was scared to order after reading all the horrible reviews from others. Im VERY happy I took a chance! Great service and very fast!!!

I was amazed at the speed in which I received my order. My Pax 2 has no holes from which to inhale, but I don't particularly blame Namaste and have contacted Pax.com.

I wouldnt even give them a 1 star honestly. Wosrt company Ive ever dealt with. FYI i kept blowing up their email, I mean 30 emails a day for the last week and today they sent one back saying i was being refunded. DONT LET THEM WIN!!! Keep harrassing them.

Their customer service is awful, their shipping take forever. I’m sorry I tried them. Never ever again! There are so many better vapor sites out there that care about their customers. This company doesn’t. AVOID!

I can only speak for myself, and my own experience. I placed an order on May 19. On June 22 I hadn't heard anything so I contacted them, and they notified my the item was out of stock. They offered a replacement or a refund. I chose the refund and reordered the same item from one of the other numerous online retailers in Canada. From a personal standpoint I won't be doing anymore business with Namaste Vapes.

Ordered a pax 3 last week. Got an email this morning from them saying my order needed me to send them a photo of my credit card or and screen shot of my credit receipt. I asked why I needed this and they told me my order had been flagged. I sent them the screenshot (with all important info blocked out. Then they sent me another email telling me they were out of stock. Horrible experience with this company.