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Nalini Reviews 20

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TrustScore 3.5 out of 5

3.7

Sportwear Manufacturer
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Company details

  1. Sportwear Manufacturer
  2. Bike Accessories Store
  3. Road Cycling

Written by the company

Racchiudere la Storia di Nalini in poche righe è complesso almeno quanto realizzare un prodotto di alta qualità. La nostra è un’impresa italiana che da quasi 60 anni è leader a livello mondiale nella produzione di abbigliamento di alta gamma per il Ciclismo. La vera forza risiede nella sua verticalizzazione, in quanto i nostri prodotti vengono progettati e realizzati all’interno di un unico polo produttivo in grado di seguire tutte le fasi della lavorazione, dal filato alla selezione dei migliori tessuti certificati, fino a dare forma a collezioni sempre più innovative e distintive. Ma Nalini è soprattutto espressione di un capitale umano composto da oltre 250 persone che creano qualità e lo fanno attraverso la ricerca costante, lo spirito di squadra e la competenza con cui bilanciano la tecnologia con l’artigianalità. Tramite l’ascolto, il confronto e la capacità di soddisfare le esigenze e le complesse sfide del mondo professionistico, il pool Nalini continua a innovare e a fare dell’eccellenza il proprio tratto distintivo. Ieri come oggi, con lo sguardo sempre rivolto al futuro.

Contact info

3.7

Average

TrustScore 3.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

BUNCH OF SCAMMERS BE AWARE

1 December 2025
Unprompted review
Nalini logo

Reply from Nalini

Dear Valued Customer,

We sincerely apologize for the inconvenience you experienced during your shopping. Providing exceptional service is our priority, and we regret that on this occasion we did not meet your expectations.

Please be assured that we are committed to resolving your issue promptly and to your full satisfaction. To help us address your request as efficiently as possible, we kindly ask you to submit a ticket to our customer service team.
Once received, our team will review your case carefully and provide a detailed response as soon as possible.

The Nalini team

Rated 1 out of 5 stars

brutal

brutal. ordered advent calenders 25 November. 12 December and still not here. these guys obviously take orders and then send them to China to process.

dont get duped that they are UK based and use Royal Mail. They use YUN delivery in China.

12 December 2025
Unprompted review
Nalini logo

Reply from Nalini

Dear Joe G
Your review is obviously fake or you've got the wrong recipient; we don't sell Advent calendars, we're not based in the UK, and we don't use any couriers in China.
We hope this review isn't intentionally malicious to discredit us.

Merry Christmas!
The Nalini team

Rated 1 out of 5 stars

Terrible experience trying to return an…

Terrible experience trying to return an item. Sizing is completely wrong but cannot get a return address from these people

10 December 2025
Unprompted review
Nalini logo

Reply from Nalini

Dear Valued Customer,

We sincerely apologize for the inconvenience you experienced during your shopping. Providing exceptional service is our priority, and we regret that on this occasion we did not meet your expectations.

Please be assured that we are committed to resolving your issue promptly and to your full satisfaction. To help us address your request as efficiently as possible, we kindly ask you to submit a ticket to our customer service team.
Once received, our team will review your case carefully and provide a detailed response as soon as possible.

The Nalini team

Rated 1 out of 5 stars

Horrendous experience with NaLani

Horrendous experience with this Company. DO NOT USE! They sent a horrendously over-priced ‘plastic’ Whiskey calendar, covered with packing stickers. The box was severely crushed and damaged - I sent photos immediately and complained. They are refusing to refund me unless I pay £15 to return the parcel, which is damaged beyond use. They offered a 25% refund. They are con artists - DO NOT Give them your money. You will be treated like a fool.

14 November 2025
Unprompted review
Nalini logo

Reply from Nalini

Dear Emma
Your review is obviously fake or you've got the wrong recipient; we aren't NaLANI, we don't sell Whiskey calendars, we're not based in the UK, and we don't know how about you wrote.
We hope this review isn't intentionally malicious to discredit us.

The Nalini team

Rated 5 out of 5 stars

Top quality race bike gear

Not a very well known company for me, but i tried out their jersey, their racing suit and their bibs (Climber), and i must say, i was happily surprised. They are on the expensive side, but quality is also top notch, and customer service is great. Had to return one item and it went very very smooth. Surprised noone had rated any experiences here yet, so let me be the first one then. Thanks Nalini!

7 June 2023
Unprompted review
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