North American Learning Institute Reviews 27

The course was easy to understand and very convenient. I would recommend this to everyone that needs it.

I took this course as a requirement for nursing school and was very pleasantly surprised that I enjoyed it immensely! I am a parent of twins, and I had them look at some of the topics with me. The course held my children's interest for quite a long time as well because they wanted to see what kind of care was recommended for them, and it was extremely valuable to see and compare different styles of behavior corrections and show them that consequences are for learning, not punishment. It ended up being a great jumping-off point for discussions on what quality family time actually looks like, how organizing our home can reduce stress for the whole family, and how to handle big feelings together. I felt that it was important to let my kids see that everyone is constantly learning how to be a person, including parents. Each topic is easy to understand, and none of them felt judgmental or critical of the issues that families face. I would highly recommend this course to each and every parent and caregiver! As a nurse, I will be caring for many different families, and I will definitely be referring back to this course for information on how to counsel my patients and to help guide them in their own parenting journey!

I had so many questions. However, Cynthia was patient, kind, and very knowledgeable. She answered every question I had and furthermore sent me links to get enrolled. I believe Cynthia needs a raise and a promotion.

The service is amazing the teaching a lot for the parents I’m very happy and grateful the use this service thank you very much!.

This company is fantastic. I made an error picked the wrong course. They refunded my money instantly and they got back to me instantly on the text chat within three minutes my money was refunded back to me and it’s an error that I made, and of course itself was very good. You can move at your own pace and I did learn a lot. Thank you. This is a highly recommended company to use for all your parenting classes that you may need to take go with them.

So I wasn’t sure about 4 hours into taking this class that I was in the right spot and started freaking out so i texted the number and they responded right away and relieved all my stress telling me that I was and I really appreciated that cause I was in stress mode at that point! And they were extremely nice and I had a few extra questions that they answered too. The customer service is top notch here!!

I had a very positive experience with North American Learning Institute.
The Anger Management course was clear, well-structured, and easy to complete online. Everything was explained in a simple and professional way.
The process was smooth, and the support team was responsive and helpful. My certificate was sent to the court without any issues, which I really appreciated.
Thank you for your professionalism and support. I would recommend this course to anyone who needs it.

I reached out to NALI with a simple question: their site mentions a “take now, pay later” option for courses, but I couldn’t find where to actually do that online. I sent an email expecting, at best, a response in a day or two.

Paul replied in under five minutes.

Not only that—he didn’t just explain where to click or send a generic FAQ. He simply wrote back and said my courses were now open and I could take them and pay later. Done. No back-and-forth. No friction. No hoops.

I was genuinely surprised on three levels:
1. A real person named Paul exists.
2. He responded almost immediately.
3. He solved the problem completely in one step.

In a world of bots, delays, and “we’ve escalated your ticket,” this felt refreshingly human and respectful of my time. It told me a lot about how NALI operates and the values behind the organization.

Five stars, easily—not just for the courses, but for the way they treat people.

Great learning experience my cast was dismissed

Very knowledgeable course! Also super easy to use

Course is a sham, the service center is a sham, when you tell them about their products they ask for legal letters in order to make changes, refunds to acknowledge complaints.

AVOID

excellent learning site with enough information to related course. I receive more knowledge on various legal/court family resolution affair process to help my family, friends and community in the court and resolution procedure such complex and non- complex divorce mediation process. Those are added on to criminal, litigation ..........

I recognize that all the information in this program is well done without any filters and straight to the point. I would recommend this course to anyone who wants to understand addiction and all the substances that can lead to an unhealthy life

I had an outstanding and unique experience taking this courses. The courses are very explanatory, easy to understand and evidence based information. The babysitting course even includes a wallet certificate which is nice. I would definitely recommend this course to anybody looking to expand their knowledge on this topics or be a first time learner. 10/10

The course was good and my judge approved the certificate no problems.

I took the HIPAA training. If your goal is to get a certificate, this fills the bill: they send you a beautiful one, in full color, with gold trim. If your goal is to learn something, not so much. Most webinars I’ve taken from other companies break the material down, explain it, interpret, highlight important issues, and give relevant examples; in other words, they teach. NALI, in contrast, just provides huge, indigestible pages of text, mostly reproducing verbatim the text of the law. I could have googled the law and learned as much (and as little), I’ve never seen anything like this. A disappointment.

I took the 4-hour Anger Management class with North American Learning and found it extremely helpful. The class included practical information, quick exercises, and worksheets that made it easy to apply the concepts. I believe this course will be a huge help for me moving forward. I highly recommend it to anyone wanting to better manage anger or shift their thinking in tough situations. Rather you need this class or not, I recommend taking it.

I really enjoyed the anger course material and their support staff have been the easiest to work with I appreciate it so much! Thank you!!

Not Accepted by Probation Officer – Ridiculous Refund Policy

I didn’t even take the course, and this company still made it hard to get a refund.

I signed up thinking it would meet a requirement from my probation officer. Before starting, I asked my PO if North American Learning Institute was acceptable. They told me no—it’s not on their list and they don’t recommend it.

When I contacted NALI for a refund under their “100% money-back guarantee,” they told me I needed written documentation from my probation officer proving it wasn’t accepted. An email showing my conversation with the officer wasn’t good enough. Like my probation office has time to write a formal letter just so I can get my money back? Seriously?

This is a trap for people trying to do the right thing. They promote this refund policy, but make it nearly impossible to use. If you’re on probation or have court-ordered requirements, don’t waste your time or money here. Ask your PO or court what’s actually accepted before giving NALI a dime.

The customer service team was very helpful and the course was easy to use. Very satisfied and would refer others to this course :)