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Rated 5 out of 5 stars

Naked continue to impress! After doing up half of my house last year with them I decided to go with them again for the other half of the house. Their service was very quick, whilst being very transpar... See more

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Rated 5 out of 5 stars

From start to finish, the Naked team were exceptional. Their attention to detail was off the charts! After visiting their Chelsea showroom, I knew I had found my forever kitchen. Their units are made... See more

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Rated 5 out of 5 stars

I had all but given up on finding our dream kitchen, then saw Naked on socials. After a quick trip to a London showroom, some samples to take home followed by a design meet on the gorgeous Norfolk... See more

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Rated 1 out of 5 stars

We had our initial appointment on 26th February and arrived already knowing exactly which design we wanted. Unfortunately, dealing with Naked Kitchens is like pulling teeth. We were told there would b... See more

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4.3

Excellent

TrustScore 4.5 out of 5

46 reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Top quality kitchen, expertly designed.

We're absolutely delighted with our new kitchen from Naked Kitchens. The quality of the units and appliances is exceptional — everything feels solid, beautifully finished, and built to last. A special thanks to Elizabeth, who designed the space and gave us plenty of expert guidance. The result is a kitchen that looks stunning and is a joy to use every day.

4 April 2025
Unprompted review
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Reply from Naked Kitchens

Dear Simon,

Thank you so much for taking the time to leave this lovely review.

We are so glad that you are happy with the quality of your units and appliances. We always say our cabinetry is 'Built for Life', so it's wonderful when this is recognised!

We have passed your kind praise onto Elizabeth and she is beyond pleased that you are delighted with your kitchen.

Thank you again for choosing us at Naked Kitchens, and we hope to work with you on more projects in the future!

With very best wishes,
The Naked Kitchens Team

Rated 5 out of 5 stars

Gorgeous kitchen.

Gorgeous kitchen.
Great presales support and support during installation.
Only glitch was a delay to the delivery of one of the appliances.
Really pleased with the result.

31 March 2025
Unprompted review
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Reply from Naked Kitchens

Dear Kim,

Thank you so much for your wonderful review.

We are delighted to hear that you love your Naked Kitchen and that you found our services great - we always strive to go above and beyond. We will of course pass your feedback onto the team as they will be thrilled to hear your kind words. We hope to work with you again in the future.

We wish you many happy years in your beautiful new space, and thank you again for choosing us at Naked Kitchens!

Best wishes,
The Naked Kitchens Team

Rated 4 out of 5 stars

Quality product and good service.

Good pre sales service, although hob choices need to be a little clearer ie vented or circulating. Quality product delivered. Errors dealt with quickly.

18 December 2024
Unprompted review
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Reply from Naked Kitchens

Dear Catherine,

Thank you so much for your review and we will pass on your lovely comments to our team. We always love to hear feedback from our clients and we are so pleased that you love the quality of your Naked Kitchen. We hope you continue to enjoy your kitchen and thank you again for working with us.

Best wishes,
The Naked Kitchens Team

Rated 5 out of 5 stars

Beautiful kitchens and great designers - true quality.

I could not recommend naked kitchens more. Their kitchens truly stand out for the quality of their materials and finish. Despite this, the real stars were the designers. I dealt with Ace, who patiently helped me shape our beloved kitchen, iteration after iteration. He showed true commitment and nothing but kindness and professionalism. If you are looking for a well made, well finished, kitchen where attention to detail matters (and shows), search no more.

7 March 2025
Unprompted review
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Reply from Naked Kitchens

Dear Gian,

Thank you so much for taking the time to write such a thoughtful review - we have passed your lovely praise along to Ace who is very pleased to hear how happy you are with your experience and new kitchen.

It's great to hear that you recognise the high quality of our materials and craftsmanship, this is very important to us so it's always wonderful when it is noticed.

Thank you again for choosing us at Naked Kitchens, and we wish you many more happy years in your beautiful new space!

With very best wishes,
The Naked Kitchens Team

Rated 5 out of 5 stars

Extremely happy with our kitchen!! Kate is the best!

Extremely happy with our kitchen and the whole process of getting to the desired result. I recommend Naked Kitchens to all my friends that are looking to update their own. Special shout out to Kate from the bloomsbury office who helped us with the design, making sure our wishes are met while thinking outside the box and being proactive in ensuring we have thought of all the little practical details with respect to the use of a kitchen.

7 March 2025
Unprompted review
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Reply from Naked Kitchens

Dear Christina,

Thank you so much for taking the time to leave such a glowing review!

We have passed your lovely praise onto Kate, who was thrilled to hear how happy you are with your new kitchen.

We are so pleased that you enjoyed the experience too - we want the process to be as stress-free as possible so that you can simply be excited for the day your kitchen is complete.

We wish you many happy years in your beautiful new space, and thank you again for choosing us at Naked Kitchens!

With very best wishes,
The Naked Kitchens Team

Rated 5 out of 5 stars

Excellent quality, great customer service

From start to finish, Naked Kitchens were absolutely brilliant. We have quite a small kitchen so weren't sure if they would be the right choice for us, but we really liked the products, and it was certainly the right choice - we love our new kitchen. The quality of materials is excellent, everything works beautifully and looks amazing. Customer service was second to none, with a personal point of contact who kept us informed every step of the way, and was on hand to answer questions throughout the process. The kitchen has been in for a year now, and still looks and works as good as new.

12 February 2024
Unprompted review
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Reply from Naked Kitchens

Dear Aoife,

Thank you so much for the kind words - they truly mean a lot to us. We are so happy that you are pleased with the quality of our materials and the customer service!

It's great to hear that your kitchen still looks good as new a year later - our kitchens are built for life, which of course includes standing against the test of time.

Thank you again for choosing us at Naked Kitchens, and we hope you experience many more happy years in your new space.

With very best wishes,
The Naked Kitchens Team

Rated 5 out of 5 stars

The team at Naked Kitchens was an…

The team at Naked Kitchens was an absolute dream - from my competent, hard working and creative counterpart in Norfolk to the lovely ladies on the London Showroom. I loved the buying experience and I got my dream kitchen on time and in budget.

11 November 2024
Unprompted review
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Reply from Naked Kitchens

Dear Katharina,

Thank you for taking the time to leave such a lovely review.

We have passed your kind words onto our Norfolk and London colleagues, who were very pleased to hear that you were happy with their service.

We are so pleased that you loved the buying experience and ended up with your dream kitchen. We always want our clients to enjoy the process as much as the final product!

We hope you enjoy many happy years in your kitchen, and thank you again for choosing us!

With very best wishes,
The Naked Kitchens Team

Rated 5 out of 5 stars

I had a wonderful experience with Naked…

I had a wonderful experience with Naked Kitchens. Laura was not only extremely knowlegable, thoughtful and detailed in her advice and responses throughout the process, but very friendly and patient - especially when I needed to sort out measurements and changed my mind on a few things along the way! 18 months later the kitchen still looks immaculate - the quality of the product and the service is fantastic!

19 July 2024
Unprompted review
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Reply from Naked Kitchens

Dear Natalie,

Thank you for taking the time to write such a lovely review. It's great to hear that you had a wonderful experience with us - it is so important to us that our clients leave us feeling satisfied with the process and, of course, the result.

We're so pleased that your kitchen still looks immaculate, they are built to last, even with the daily knocks and bumps!

Thank you again for trusting us to help you create your dream kitchen, and we hope you enjoy it for many years to come.

Best wishes,
The Naked Kitchens Team

Rated 5 out of 5 stars

Naked Kitchens were great

Naked Kitchens (and Elizabeth in particular) were great - super responsive and helpful throughout the process and the quality of the kitchen is amazing. We’re so happy with the result.

18 January 2025
Unprompted review
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Reply from Naked Kitchens

Dear Daisy,

Thank you for leaving such a lovely review!

We're so glad that you are happy with the quality of your kitchen - we have passed your wonderful review on to Elizabeth who will be so pleased to hear that you were happy with your experience as a customer, and of course the final product.

We hope you enjoy many happy years in your beautiful kitchen!

Best wishes,
The Naked Kitchens Team

Rated 5 out of 5 stars

We had a really positive experience…

We had a really positive experience with Naked and have had our kitchen for a year now and still love it!

14 January 2024
Unprompted review
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Reply from Naked Kitchens

Dear Camilla,

Thank you for leaving us this lovely review!

We are so glad that you love your kitchen and had a positive experience with us - this is so important to us so it means a lot when it is recognised.

We wish you many more happy years in your Naked Kitchen!

Best wishes,
The Naked Kitchens Team

Rated 5 out of 5 stars

Thank you Naked Kitchens team

Thank you Naked Kitchens team, you have helped create our dream kitchen!!! This team certainly know what they are talking about, expert advice and assistance with unit specifications to help build what you need! We chose a beautiful natural oak wood for our kitchen and it’s just divine…ordering and delivery was really good too and the kitchen was delivered on time as projected! Thank you Naked Kitchens!!

14 January 2024
Unprompted review
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Reply from Naked Kitchens

Dear Ranjit,

Thank you so much for taking the time to leave such a lovely review!

We are thrilled to hear that you are pleased with your kitchen, and that you had a good customer experience - this is so important to us so it's great to know that this has been achieved.

We hope you enjoy many happy years in your beautiful new kitchen!

Best wishes,
The Naked Kitchens Team

Rated 5 out of 5 stars

Really like our kitchen

Really like our kitchen and can't complain about the build quality or options. We had a couple of niggles with some doors not quite matching in colour however it was sorted without question.

10 January 2024
Unprompted review
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Reply from Naked Kitchens

Hi Tim,

Thank you so much for taking the time to leave a review! We're so glad you like you're kitchen, and that we were able to help fix any issues - it's so important to us that clients are happy with their final product.

We hope you enjoy many happy years in your beautiful kitchen!

Best wishes,
The Naked Kitchens Team

Rated 5 out of 5 stars

Quality kitchens

We’ve received countless compliments on out Naked kitchen. I can’t recommend Naked enough. If you’re looking for a bespoke kitchen that combines elegance, durability and quality, look no further. They are at the top end of the market, which comes with a corresponding price tag, but we are so happy with our kitchen that it was worth every penny!

12 December 2023
Unprompted review
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Reply from Naked Kitchens

Thank you so much for taking the time to leave such a lovely review! We are so glad that you are happy with your kitchen, and that you have received so many compliments. We definitely believe in value for money and always want this to reflect in out products - so it's wonderful to hear when our client's recognise this.

We wish you many more happy years in your kitchen, and thank you again for choosing Naked Kitchens.

Many thanks and best wishes,
The Naked Team

Rated 5 out of 5 stars

We love our new Naked Kitchen

This Naked bespoke, hand-crafted kitchen from Norfolk offers both exceptional quality and classic, yet contemporary design, making it ideal for our Victorian terrace home, and need for a lo-key practical family kitchen . From walnut dovetail joinery to a walnut spice rack, the attention to detail is impeccable. The larder cupboard and solid base units provide ample, thoughtfully designed storage, while oak doors painted in a warm ‘Baked Clay ’ color bring a cozy, rustic touch that blends seamlessly with modern elements. We wanted a quality kitchen, but something that would be timeless and not feel dated, and despite some of the Naked designs being very of ‘the moment’ the Naked team respected our timeless brief and budget.

We opted for an Artscut quartz worktop which is perfect for rolling pastry, family dinners, while adding a touch of Italian style. Naked made bespoke oak shelves painted in a ‘Bramble’ colour practical for storing the food processor, pans & cookery books. Integrated warm LED lighting throughout the space lights every corner, creating a welcoming atmosphere and practical during meal prep or low light entertaining.

Overall, for our family needs this kitchen achieves the ideal balance between traditional craftsmanship and modern convenience. It’s a high-quality, thoughtfully designed space that combines aesthetics with utility. We love the joinery and have no doubt it will stand the test of time and last many happy family memories. The team at Naked including Ace, were awesome and so helpful, we loved visiting their hanger near Swaffham in Norfolk, and appreciate the time they took to help us plan every detail on budget and our builders sang their praises for the quality of the units, joints, hinges and metal work. (TBH they had no connection, tie in or commission, so was genuine.) For those who appreciate traditional craftsmanship and enduring style, we believe this Norfolk-made kitchen is a worthwhile investment.

There was one end panel which was 5mm short, the Naked team arranged and hand delivered a replacement within a couple of days!

We have compared against friend's new top line Howsden kitchen, and another six figure effort and in our view the quality of Naked is in a different league to both, so we have no regrets. Naked kitchen’s also had transparent, honest & open pricing from the outset, so 10/10 Naked for integrity.

Would recommend 100%.

3 June 2024
Unprompted review
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Reply from Naked Kitchens

Dear Daniel,

First of all, thank you very much for your genuine, extensive and thoughtful review. It’s something that we know takes time and effort, so for you to go above and beyond here, we truly appreciate it.

Your feedback means so much to us and really brings a smile to our entire team who work so hard to try and genuinely make our cabinetry and customer experience the best and smoothest journey possible.

The colours that you’ve chosen in your kitchen, ‘Baked Cley’ & ‘Bramble’, are inspired by the beautiful North Norfolk countryside - we’re so glad that they look as wonderful in your home as they are in Norfolk.

It’s also great to hear that you and your installers recognise the true quality of our craftsmanship. Our strap-line is ‘built for life’ and we really mean it. We don’t take any shortcuts in quality as we know the importance of a kitchen that lasts and can stand the test of time.

From the start the Naked name was all about transparency, honesty and fair pricing. Hearing you echo these words back to us is therefore a real pleasure.

We have let Ace know that you’ve written this review and we are sure he will be very pleased to hear your kitchen is installed and looking fantastic.

Best regards,
The Naked Team

Rated 5 out of 5 stars

The most amazing showroom in London

If you want to see simply the most beautiful kitchens you've ever seen, then the Chelsea showroom is the place to visit. Quite apart from the fact it's brilliant to have so much interior stuff all in one place - think Colefax and Fowler, Benjamin Moore, Mandarin Stone, Farrow and Ball - the Naked showroom is quite extraordinary. The first display is so elegant it literally takes your breath away. They know their stuff and it shows. I previously bought their doors for a rental property years ago and they have been great, so here we go for the full monte

21 September 2024
Unprompted review
Rated 5 out of 5 stars

More than just kitchens!

I recently went to Naked Kitchens to upgrade my bedroom with some bespoke cabinetry to fit around the oak beams. It was a wonderful experience from the moment I stepped into their Chelsea showroom all the way through to the continual after-care and thank you package I received from them. I would highly recommend them for any type of bespoke cabinetry!

13 September 2024
Unprompted review
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Reply from Naked Kitchens

Hi Oliver,

We really enjoyed working on your project with you and are so glad to hear you had a great experience with us.

Thanks,
The Naked Team

Rated 5 out of 5 stars

Overall experience even better than the kitchen.

Beautiful showroom and stunning kitchens. Elle is fantastic in the Bloomsbury Showroom; couldn't recommend highly enouh

3 August 2024
Unprompted review
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Reply from Naked Kitchens

Hi George,

Thanks for coming to have a look around! We've passed your kind words onto Elle.

Thanks,
The Naked Team

Rated 1 out of 5 stars

Terrible delivery

Terrible delivery, terrible aftercare. Just spoken over continuously. Advisor just likes the sound of her own voice instead of respectfully dealing with the issue.

5 September 2024
Unprompted review
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Reply from Naked Kitchens

Dear Mr Rauf,

We are very sorry to have read your review of our Naked Doors delivery to you, and your subsequent conversation with our customer care advisor with whom we have discussed the matter with.

We have also spoken to the driver and reviewed his photographs of the delivery.

As you are aware, one of our Directors also called you to try and understand the situation and where we had gone wrong, however you were unwilling to discuss the matter.

We did write to you on the 22nd of August to advise of a two-hour window when the delivery would be made yesterday.
Our driver arrived within this timeframe and asked your builder to take delivery of the doors, however I understand he was preoccupied and unwilling to take the doors in at that moment. Our driver was unable to enter the building as it was a construction site, and so it was agreed that our driver would stack the doors up on the front of your property and then your builder would take them in later.
He then carefully placed your doors, which are extremely well wrapped and protected, in a very neat stack on your property, and photographed them.

We understand from your conversation with our care advisor that you were extremely unhappy with this, and you were also very unhappy with her explanation (as we understand you were not at the property at the time of the delivery). She is sorry if you felt she was not invested in your issue; her sole purpose is to resolve any problems.

We are very sorry that this has fallen below your expectations for Naked Doors. You are right to demand the best service, and we can only apologise that you feel we have fallen short in this instance.

If we can be of any further help or assistance, please do contact us and we will be delighted to help.

The Naked Doors Team

Rated 5 out of 5 stars

Incredible London Showroom experience

Just finalised all of my plans with Naked team at Bloomsbury who have been absolutely fantastic at guiding us through process of designing our dream kitchen. Their incredible showroom swayed us from modern to the beautiful Bloomsbury Shaker kitchen. Next step Kitchen delivery! Thank you so much Naked team!

11 April 2024
Unprompted review
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Reply from Naked Kitchens

Hi Alex,

We're so glad you liked the Bloomsbury Shaker Kitchen - 'The Elmham'. We look forward to further bringing this dream kitchen to reality!

Thanks,
The Naked Team

Rated 5 out of 5 stars

Top quality from start to finish

We’d wanted a new kitchen for ages but couldn’t find exactly what we wanted. Until a friend shared a photo of their new Naked Kitchen!

From visiting the showroom to designing our kitchen to delivery, Naked Kitchens have been nothing but helpful and communicative. And the units are fantastic quality – the drawers especially are beautifully made.

The Naked Kitchens team were also great when something didn’t go to plan! (One unit was supplied at the wrong size, but they sent a replacement quickly.)

We could not be happier with our new kitchen – in fact we can barely believe it’s ours!

28 June 2024
Unprompted review
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Reply from Naked Kitchens

Dear Katie,

Thank you so much for taking the time to leave us such a wonderful review. It has been a pleasure to work with you and to produce your gorgeous new kitchen. It really means a lot to us to get such lovely feedback; especially when accompanied by fantastic pictures too!

We wish you many many happy years in your new kitchen and thank you again so much for using Naked Kitchens.

Yours
The Naked Kitchen Team

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