NaijaMarket.co.za Reviews 

320
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Many buyers frequently highlight the exceptionally fast delivery times and the completely smooth online ordering process, making transactions very convenient and efficient. Consumers are also extremely pleased with the overall quality of the goods, noting that items consistently arrive in perfect condition and always on schedule. However, some people mentioned that the packaging could be significantly improved to prevent minor issues like torn bags and product spills. Reviewers suggested that stronger materials or alternative wrapping options would be much better for safely protecting delicate items during transit.

What people talk about most

Service

Clients share positive opinions on service, highlighting efficient and swift experiences. Reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently reporting very fast shipping times... See more

Product

People report positive experiences with product, expressing great satisfaction with the quality and accurate... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery and smooth... See more

Quality

Customers had positive experiences with quality, expressing overall happiness with the exceptional products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to p... See more

Rated 5 out of 5 stars

This was my first order with NaijaMarket and they didn't disappoint. Not only did they have exactly what I craved but they delivered my parcel in a shorter time than expected. I will be ordering aga... See more

Rated 5 out of 5 stars

Trust me when I say that this enterprise has excellent customer service. They are respectful, respond on time, will package your foodstuff neatly and will even check in with you to make sure you have... See more

Rated 5 out of 5 stars

Extremely quick response, fast delivery, very friendly. They also quickly called me to confirm my inaccurate address. The packaging was well done, and all items were received in good order within 3 d... See more


Company details

  1. e-Commerce Service
  2. Grocery Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

Written by the company

NaijaMarket is an online Nigerian supermarket passionate about providing authentic Nigerian products to consumers across South Africa. We understand that it's hard to find original Nigerian products in South Africa, which is why our online supermarket has a wide variety of Nigerian products. We have over 470 products to choose from, ranging from ingredients for your favourite Nigerian dishes to traditional remedies for your health and well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

320 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(320)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy with the quick delivery

Really happy with the quick and efficient delivery. Product quality was also excellent.

24 April 2025
NaijaMarket.co.za logo

Reply from NaijaMarket.co.za

Hi Muchenja, thank you for choosing NaijaMarket. Indeed, we go out of our way to source the best quality products and ensure that our deliveries are at record speed. We look forward to serving you again. NM

Rated 5 out of 5 stars

The delivery was faster than I…

The delivery was faster than I expected. I was kept in touch at every step of the transaction, from ordering to payment to delivery! Fantastic. All that is left is to test the product

10 April 2025
NaijaMarket.co.za logo

Reply from NaijaMarket.co.za

Hi Phuti, thank you for choosing NaijaMarket. It was an absolute pleasure to serve you. We look forward to serving you again. NM

Rated 5 out of 5 stars

Fast delivery

The delivery was fast. Pepper is smelling strong and fresh. Happy with my purchase. Definitely buying again.

18 March 2025

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