NaijaMarket.co.za Reviews 

320
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and note that their parcels arrive much quicker than expected. People also find the online ordering process extremely smooth and straightforward while appreciating the friendly and helpful support. Consumers consistently mention that the products arrive in perfect condition and meet all of their daily expectations. Some reviewers were not happy with the overall product packaging, mentioning specific issues like torn materials or products spilling. A few other people also felt that the packaging could be improved to better protect delicate goods during transit.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient transactions and quick... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the extremely quick turnaround... See more

Product

Clients share positive opinions on product quality and selection, noting they received exceptional items... See more

Order

Reviewers mention positive feedback about order experiences, highlighting how smooth and easy the process is.... See more

Quality

Customers had positive experiences with quality, expressing overall happiness with the exceptional products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let me be honest,at 1st i realy didn't trust this website,i was realy skeptical in placing an order but decided to try it out anyway.After 3 purchases already,i can recommend to anyone who wishes to p... See more

Rated 5 out of 5 stars

This was my first order with NaijaMarket and they didn't disappoint. Not only did they have exactly what I craved but they delivered my parcel in a shorter time than expected. I will be ordering aga... See more

Rated 5 out of 5 stars

Trust me when I say that this enterprise has excellent customer service. They are respectful, respond on time, will package your foodstuff neatly and will even check in with you to make sure you have... See more

Rated 5 out of 5 stars

Extremely quick response, fast delivery, very friendly. They also quickly called me to confirm my inaccurate address. The packaging was well done, and all items were received in good order within 3 d... See more


Company details

  1. e-Commerce Service
  2. Grocery Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

Written by the company

NaijaMarket is an online Nigerian supermarket passionate about providing authentic Nigerian products to consumers across South Africa. We understand that it's hard to find original Nigerian products in South Africa, which is why our online supermarket has a wide variety of Nigerian products. We have over 470 products to choose from, ranging from ingredients for your favourite Nigerian dishes to traditional remedies for your health and well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

320 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(320)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

amazing service

Wow, was so easy to order and pay, immediate response, and quick service, i was really surprised when it was delivered so ao quick, definitely ordering again

22 July 2024
Rated 5 out of 5 stars

Naijamarket Great Expierience!!

I had a great experience from the day I enquired about the product to placing an order and receiving it. The online responce are quick and very helpful. I recieved my order the next morning after placing it. Thank you Naijamarket

2 July 2024
Unprompted review

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