Naetive Reviews 95

We absolutely love our mugs from Naetive! Mollie is incredibly talented and you can feel the care and craftsmanship in every piece. Each mug is beautifully handmade but our custom pet mug is truly s... See more

I love Naetive and Mollie. I have 6 mugs and they are all absolutely fabulous. Mollie always responds to any queries really quickly and totally nailed my 2 custom mugs in bringing my crazy vision to... See more

I ordered 3 personalised mugs then a week later 2 more. They took longer than the expected time but Im not going to bash the company during their very busy period. They responded to each email w... See more

Bought my mum a mug with our two dogs in it and she is so happy with it. She sends me a picture every day to show me her little ceramic dogs drowning in her coffee, which she finds hilarious. Beauti... See more

Refreshing marketing/advertising was the first thing that struck me about this company. I came across it on instagram and was immediately interested. I bought a mug after browsing and waited. Not long... See more

My daughter placed an order in August for my birthday in September. The mug eventually arrived mid-November. Sadly it looked nothing like our dog. The colour and shape was entirely wrong. In fact we... See more

the most PERFECT mug😍this is my second order and I just love these mugs SO SO much! I received a free gift as an apology for a delay on my order which really meant to world to know how much our order... See more

This was my first happy accidents order. Honestly this brand never fails to impress. Delivery was so quick which is amazing. The mugs was so beautiful despite being happy accident you honestly wouldn... See more

I ordered a custom mug as a gift and it arrived yesterday and I’m absolutely blown away with the quality. The wait of making process is 100% worth the quality and time that has obviously gone into... See more

No communication from company. It’s been 2 months since my order and it’s only for 2 simple mugs with a date on. Obviously can’t keep up with demand and I wish I hadn’t ordered as these were wedding g... See more

We ordered three items from Naetive for Christmas two pet trinkets and a custom mug. They all arrived in time, and were well received by their recipients with lots of compliments. The quality is e... See more

Such a gorgeous custom mug of my boyfriend’s dog for his birthday. Mollie was incredibly helpful on email and let me send extra pictures for her to work from. Such a wonderful gift idea and a reliable... See more

This Business is so unique, putting all their time and effort to handmake personally to the individual. I ordered a mug and the personal touches were so thoughtful it was beautifully made. Definitely... See more

Absolutely incredible company. Bought my dad a custom dog mug and he loved it so much he won't even use it, just proudly on display 😅🩷 I got myself one shortly after and even with a higher price... See more

This is the second time I've ordered from Naetive, the first was a custom pet mug which was beautiful but the trinkets are even more beautiful! Well worth the wait, thankyou so much! The attention to... See more

Our friends bought us 2 mugs as a wedding gift which was a total surprise and when they arrived - to say I’m obsessed would be an understatement!!!! The personalisation, the craft, the finish they... See more

My product was made exactly how I described it, nice time frame considering every single mug is hand crafted. Very high quality, very high standards, and everything feels so personal, worth the mo... See more

I ordered a beautiful custom mug from Naetive over a year ago, it is really good quality, goes in the dishwasher every single day and still looks good as new. Highly recommend as a present to yourself... See more

Excellent service. Fast replies to emails when trying to get answers. Fast delivery and beautiful packaging. Product quality was amazing. Brought a few times as excellent gifts for friends and family... See more

I couldn’t be happier with my order!! I placed an order for 6 custom mugs. Each mug had writing on the rim, inside on the bottom, little charms on the outside and a bow on the handle. Every single one... See more

I LOVE my mugs. I have purchased two, different sizes. One with a cute bow for bigger latte drinks and a smaller one with beautiful sunflowers on it for espresso shots. I use both of them everyday, it... See more

I have made several orders with Naetive. The quality of their products, packaging and customer service is next level. I highly recommend shopping with them if you want a treat for yourself or a loved... See more

My favourite brand ever! Every mug I’ve ever bought has been so so perfect and so special. The quality and the finish is just 10/10 couldn’t fault it. I have been such a fan of this brand since the ve... See more

Very disappointing experience with Naetive. It’s been 7 weeks since I ordered my mug and I still haven’t received anything. I was supposedly “first in line” for 10 days, yet nothing progressed and no... See more

my boyfriend gifted me a mug with a personal message for getting a new job. the mug is gorgeous and very sentimental to me with a simple design. I have had a lot of compliments on it. I think the wait... See more

So so happy and impressed with the product and the service! I live in Australia and have 7 mugs now. Never had any issues with delivery, quality and design. Great functional art. Highly recommend.

Could not be happier with my purchase. My daughter and I are in love with our new hand made mugs ! They look absolutely gorgeous. I’m a mug lover and I have my own little collection of hand made mugs.... See more

The personalised pet mugs are just toooooo cute!! I wish they did them as a regular feature as great for gifts. My husband absolutely loves looking at his two little doggies at the bottom of his tea... See more

Ordered a mug in August that still has not arrived ( over 15 weeks later!). I understood that the delivery times may be up to 8 weeks as it is hand crafted, however an additional 7 weeks is disappo... See more

The mug is of a beautiful quality. It’s bigger than I expected. Although there is a tiny imperfection, I understand they are all unique and handmade and Naetive have been very good with correspondence... See more

I love my mug! Lovely small business that responded quickly to an issue I had and I was happy with the resolution. I want to buy another one but keep being too slow when new stock drops!

The most gorgeous brand providing the most gorgeous mugs! I’ve got 2 so far and slowly adding to my collection as I go. Everybody who visits always comments on how nice they are! Thanks Mollie & t... See more

Purchases a mug as a birthday gift and was really happy with the details and quality! Arrived safely packaged and in the time estimated

Mug company. No correspondence following purchase. I have tried on email and Instagram with no reply. Difficult to know if this is a genuine site with no other reviews availiable.

Perfection! The best and my favourite company that does handmade mugs and bowls, I have few mugs from Naetive and they are just amazing, love the little details and bows on them. So creative! Love lov... See more

I absolutely love my mug! It’s so cute and unique. There was delays with making my cup but I was kept upto date throughout the process and was even kindly gifted an espresso cup due to this. Will de... See more

I’ve purchased from Naetive on four occasions now, and each time I was blown away by the quality of the products received. They’re bespoke and made with love. I will continue to use Naetive for gifts.... See more

Genuine hard working mum bringing us the the most gorgeous looking mugs we didn't know we needed. Keep going Mollie!

Great experience and lovely customer service. There is a bit of a wait but that’s understandable given they’re handmade! I love my mug and would recommend

Bought mugs for my girlfriend at Christmas. Extremely happy with the quality and detail. I would 100% recommend to a boyfriend looking to get their partner a gift.

Finally received my order after waiting over 2 months and I am SO disappointed after such a long wait. The photos on their website and social media show really intricate animal details. What I recei... See more

Had a great experience. Not an arty person at all, but as a group activity this was great fun. Everything was supplied and we were only limited by imagination (and ability in my case)

Really pleased with my mug. Well packaged, delivered quickly and just as described. You can see the hard work which goes into making each product. It is lovely. I will be placing another order soon!

Honestly could have rated 10/10 because she is beautiful person, beautiful company and I cannot wait to get more mugs and pottery items from them! Perfect perfect perfect

The mug I received is beautiful it is my morning coffee mug and is literally my favourite. I was kept up to date with estimated dispatch times when ordering and my mug even arrived early.

Naetive are amazing! The mug was exactly what I wanted for my wife’s birthday. The quality is amazing and they looks stunning. Can’t recommend them enough!

I ordered two mugs 9 weeks ago as Christmas presents and every time I chase I get an automated email response. The social media advertises about all the orders that are being sent and being very bus... See more

Poor customer service. Website states that the order will be with you within 6-8 weeks. My order took 10 weeks and it was not communicated that there would be a delay until I contacted them. O... See more

Really disappointed with my experience. I ordered an item on 15th January which stated “up to 8 weeks” processing time, but it ended up taking over 10 weeks and missed the occasion... See more

Beautiful mug, I customised mine and I use it every single time I make a cup of tea. It brings me so much joy, every time. The design and the quality shows how much care has gone into the hand-craftin... See more

Ok first of all naetive studio is the BEST business in the world & mollie & the team are the most kindest, generous people I Hav ever come across!! I love everything about naetive studio mollie & team... See more