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The Nadine West company has truly helped me refresh my wardrobe. I’ve always had a hard time finding clothes that fit my age range that are stylish yet affordable. Having a personal assistant who offe... See more
Company replied
NW has an excellent mix of pieces that are always comfortable and stylish without breaking your budget! Some of the other clothing subscription services will take your breath away with their prices an... See more
Company replied
Loved the last order I received. Of course I am unable to purchase very much but I loved the tops I have purchased. So far I have been pleased with the quality of my clothes and the prices are reason... See more
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Company details
About Nadine West
Written by the company
Nadine West offers a fun and convenient personal styling service that delivers hand-selected pieces directly to your door.
We curate a personalized selection of affordable fashion that fits seamlessly into your wardrobe, allowing you to try on styles in the comfort of your own home without the obligation to buy.
Members pay a $17.99 styling fee, which is credited towards pieces kept. Our signature pink packages and easy return process make fashion stress-free and enjoyable.
We aim to provide an exciting, stylish experience for women of all shapes and sizes, empowering them to feel confident and look great every day.
Discover Your Style with Nadine West
Contact info
West Martin Luther King Junior Boulevard 512, 78701, Austin, United States
- rs@nadinewest.helpscoutapp.com
- nadinewest.com
3.6
Average
820 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the clothes
I love the clothes!
I’m only 5’ and 1” tall. Some shorter pants would be great! Also the option to have a bag only every other month instead of every 3 weeks would be better for me. I live on a budget! 🙂
23 November 2024
Reply from Nadine West
Thank you for your feedback, Sherry! 😊 We’re so happy to hear that you love the clothes! We’ll make sure to consider your height when selecting pants and aim for more options that work for you. We also understand the need for a more flexible shipment schedule, and we’ll be happy to adjust it to every other month to better fit your budget. Thank you for sharing, and we look forward to curating selections that suit you even more! 🌟
Need a fresh update of available items
Nadine West was once fun for me but the last few shipments have been repeats or similar items that I’ve already purchased.
23 November 2024
Reply from Nadine West
Thank you for your feedback, Leslie! We’re sorry to hear that the recent shipments have felt repetitive. Your satisfaction is important to us, and we’d love to adjust your profile to better reflect your current preferences. We reached out via email so we can work to ensure your future selections are more varied and tailored to your taste!
No stress
It is wonderful to try on clothes at home and keep what I like. I send back what I do not want in the convenient bag with label you send me. There is no stress. Thank you so much! Also, your clothes are so pretty!!
23 November 2024
Reply from Nadine West
Thank you for your kind words! 💕 We're so glad you're enjoying the convenience of trying on clothes at home and that the process is stress-free for you. It’s wonderful to hear you love the clothes we send your way! We appreciate your support and look forward to bringing you more beautiful pieces in the future! 🌟
They always send fun and interesting…
They always send fun and interesting clothes. Probably items I wouldn’t have thought to try on if I was at a store.
23 November 2024
Reply from Nadine West
Thank you for your feedback, Jennifer! 💕 We’re so glad to hear that you’re enjoying the fun and interesting pieces we send your way! 😊 It’s great that we’re introducing you to styles you might not have tried on in a store. We love offering new and exciting options! 🌟
Clothes are good
Clothes are good. Not always my style and sometimes I get repeat items but overall pretty good
1 November 2024
Reply from Nadine West
Thank you for your feedback, Jennifer! We're glad to hear you like the quality of the clothes. We apologize for any repeat items and will work to ensure your future selections are more aligned with your style. We appreciate your input and look forward to sending you pieces you'll love!
The selection of clothing that I…
The selection of clothing that I receive from your company is not stylish enough for me. At one time I loved the clothes I received from you but now I feel you only send items that nobody wants so you recycle to other customers until someone accepts it.
7 November 2024
Reply from Nadine West
Thank you for your feedback! We’re sorry to hear the recent selections haven’t met your expectations. Your satisfaction is important to us, and we’d love to better understand your style preferences. Please feel free to share more about what you’re looking for, and we’ll do our best to curate selections you’ll love in the future.
Got items I wanted and fit well
Got items I wanted and fit well. I like the variety of styles I can try that I would not have thought looked good on me.
23 November 2024
Reply from Nadine West
Thank you for your feedback! 💕 We’re so glad to hear you received items you love that fit well. 😊 It’s wonderful that you’re enjoying the variety of styles and discovering new looks that you might not have considered before! We’re here to keep bringing you fresh and exciting options! 🌟
Love the convenience
I have been with Nadine West since 2022 and I love the convenience of having the outfits shipped to me and being able to try them on in my own home is a plus. I like the quality of the clothes that I have received. It is easy to change your size and you can give feedback about each piece that they send to help them with your next package.
23 November 2024
Reply from Nadine West
Thank you so much for your continued support since 2022! 💕 We’re thrilled to hear that you love the convenience of shopping from home and enjoy the quality of the clothes you’ve received. 😊 It’s great to know that the ability to adjust your size and provide feedback has been helpful to you. We’re always here to make your experience better and look forward to curating more great pieces for you! 🌟
I don’t like the styles
I don’t like the styles. It’s a lot of the same prints. I got a bag with the same print on 2 pants.
8 October 2024
Reply from Nadine West
Thank you for letting us know about your recent experience, Brittni. We’re sorry to hear that the styles and prints haven’t been to your liking lately, especially receiving similar items in your bag. Your feedback is incredibly helpful, and we’d love to update your profile to avoid sending repeats or styles you’re not enjoying.We have reached out via email to further discuss this. We’re committed to providing you with a shopping experience you’ll love! 🌟
There lately I been getting clothes I…
There lately I been getting clothes I don't like .,so I don't know what going on?
21 November 2024
Reply from Nadine West
I’m really sorry to hear that the recent selections haven’t been to your liking, Tina. We want to make sure we’re sending you pieces that match your style and preferences. We reached out via email to discuss this further. We’re committed to improving your experience, and your feedback is important to us. Thank you for bringing this to our attention! 🌟
I have been a customer for about 2…
I have been a customer for about 2 years now and the majority of my wardrobe is Nadine West! I love many things that they send me. I have not had any issues with the company and when I have reached out to customer service they generally reply quickly and are always friendly. I give this 4-stars because there has been an occasional couple times where they have sent me the same clothes from a previous shipment that either I kept or I know I sent back. Overall, I am very happy with the merchandise I have purchased over the past couple years.
23 November 2024
Reply from Nadine West
Thank you so much for your wonderful feedback and continued support over the past two years, Emily! 💕 We’re thrilled to hear that Nadine West has become such an important part of your wardrobe, and we’re so glad you've had positive experiences with our customer service. 😊 We appreciate you bringing up the issue with receiving duplicate items, and we’ll work to ensure that doesn’t happen again. Your satisfaction is our top priority, and we look forward to continuing to provide you with great pieces! 🌟
Reply from Nadine West
Thank you for your feedback! 💕 We’re so happy to hear that you enjoy the variety of selections we send your way! 😊 We’re here to keep bringing you great options and styles! 🌟
I love it
I love it. It’s great getting your package at home to try it on and keep what you like.
22 November 2024
Reply from Nadine West
Thank you for your kind words! 💕 We’re so glad you love the convenience of receiving your package at home and trying everything on. 😊 It’s our pleasure to make shopping easy and enjoyable for you! 🌟
I am canceling my subscription
I am canceling my subscription. I've been with you long enough you should understand my style. This is the second delivery in a row that nothing suits my taste.
22 November 2024
Reply from Nadine West
I'm really sorry to hear that your recent deliveries haven't met your expectations, Susan. Your feedback is important to us. We strive to provide personalized selections, and it's disappointing that we missed the mark this time. If you’d like, we’d be happy to discuss your style preferences further. We can set a phone call appointment. Thank you for so much! 🌟
Your customer service is top tier
Your customer service is top tier, when I am unable to fit my shipments in my budget you always accommodate me, your response time is fast as lightning, and I love that you have tons of incentives like the current holiday deal!
22 November 2024
Reply from Nadine West
Thank you so much for your wonderful feedback! 💕 We're so happy to hear that our customer service has been top-notch for you and that we’ve been able to accommodate your budget. 😊 We love offering incentives like our holiday deals, and we’re thrilled you’re enjoying them! 🌟 Your support means the world to us, and we’re always here to help!
The products are good
The products are good. The sizes are true. Sometimes I get items I would never wear, but I usually keep 2-3 items.
22 November 2024
Reply from Nadine West
Thank you for your feedback, Heidi! 💕 We’re so glad to hear that you’re happy with the quality and sizing of the products. 😊 While we understand that not everything may be a perfect fit for your style, we’re thrilled that you’re still able to find a few items you love. We’ll keep working to send you even more great pieces that match your taste! 🌟
You guys are amazing
You guys are amazing! I always have efficient, quick, and friendly help!
15 November 2024
Reply from Nadine West
Thank you so much for your kind words! 💕 We’re thrilled to hear that you’ve had efficient, quick, and friendly service with us. 😊 Your support means the world, and we’re always here to help however we can! 🌟
I always have a good response when I’ve…
I always have a good response when I’ve been late shipping. I love this way of shopping!
22 November 2024
Reply from Nadine West
Thank you for your wonderful feedback! 💕 We’re so glad to hear that you’ve had a positive experience with our customer service and that you love the convenience of shopping this way! 🛍️ We’re here to make everything as easy and enjoyable as possible! 😊🌟
I love Nadine west
I love Nadine west! I’ve been a member for a minute or two. I enjoy style and options. Thank you Nadine for being the better part of my wardrobe.
22 November 2024
Reply from Nadine West
Thank you so much for your kind words! 💕 We’re so happy to hear that you love Nadine West and that we’ve become a part of your wardrobe! 😊 It’s our pleasure to bring you great style and options, and we truly appreciate your continued support. 🌟
Try it!
Overall, the service is great! I've enjoyed it. They're quick to accommodate when they can.
The only real downside is Nadine West is based in Texas, I believe, and the clothing often reflects that. I have to remind customer service I'm in Pennsylvania... so I don't want spring/summer clothing in fall and winter.
22 November 2024
Reply from Nadine West
Thank you for your feedback! 💕 We’re thrilled to hear you’ve had a great experience overall and that our team has been quick to accommodate you. 😊 We truly appreciate your patience and understanding, and we’ll be sure to keep your location in mind for future shipments to better align with your seasonal needs. Your feedback is valuable as we continue to improve! 🌟
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