n.exchangeReviews 

352
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I am honestly stunned that they can just hold my BTC swap as pending for over a year. They won't give a straight answer and it's clear they just pocket your money. I have shifted my focus to Monetia... See more

Rated 4 out of 5 stars

My first experience 1month ago was not that great because order held for days due to KYC review, though it was eventually processed after I submitted my documents. I tried another BNB swap again rece... See more

Rated 3 out of 5 stars

UPD: The authorities got the information, but it took more than two months to get any response, and because of this, all the funds were lost. Do not respond to the authorities regarding the crime... See more

Company replied

Rated 5 out of 5 stars

I recently made a swap, but my order was frozen due to detected exposure. Initially, I was really frustrated. However, a customer support agent explained the situation and guided me through the KYC... See more

Company details

  1. Currency Exchange Service

Written by the company

n.exchange is a fast, reliable and fully transparent cryptocurrency exchange built by crypto enthusiasts, for crypto enthusiasts.


Contact info

You should know

3.3

Average

TrustScore 3.5 out of 5

352 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(352)

69 reviews in the last 12 months

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Rated 1 out of 5 stars

I fell till jet it’s a bad joke it’s…

I fell till jet it’s a bad joke it’s for me a scam maybe not to everbody but to me I swap first 1Doller Usdt to try everything perfect then 10k and now it’s since 12 days failed they have my money don’t answer me correct don’t give me information the only thing they said u have to wait up to 7 days now is day 12 and no reply hopefully I will not lost 10 k super unprofessional guys

8 November 2022
Unprompted review
n.exchange logo

Reply from n.exchange

Hello, we apologize that you had to go through such an experience.
However, we would like to remind you that the orders highlighted from the blockchain analysis tools are required to complete the short verification (KYC) procedure and validation of the source of funds in order to finalize their transaction.

I have checked your order status;
https://n.exchange/en/order/O2VSTO and happy to inform you that your order was successfully refunded on 21 November 2022.

You may find your receipt of the refund from the following link below;
https://tronscan.org/#/transaction/2136a74106de5ec9379b35dbaeb7ac44112c3a6fbe784e5a4ea489152932e71d

Rated 5 out of 5 stars

Fast, Easy and Secure!

Only when I started buying ETH a while ago that I found how difficult it was to swap for different cryptocurrencies on most platforms. Well, that was so until I found n.exchange.

In my opinion, the best platform for an easy and fast way to securely crypto exchange. Couldn't recommend it enought

23 July 2022
Unprompted review
Rated 1 out of 5 stars

SCAM! SCAM! SCAM!

Do not use n.exchange as a way to exchange your crypto! Never! n.exchange is a SCAM company! I have sent 0.179 BTC for ETH. And n.exchange scammed me! I’m waiting for 8 hours already. I sent them an email and they said to pass the KYC, to exchange CRYPTO TO CRYPTO???????? n.exchange is a huge SCAM. Is n.exchange SCAM? — YES!

Order ID: OQU6D1
Transaction ID (from bitcoin): 963f969fdefbc54f7bd1744c3a294274c31e1b5c743f77a19262516474574ed1
Block Explorer URL (from bitcoin): https://mempool./space/tx/963f969fdefbc54f7bd1744c3a294274c31e1b5c743f77a19262516474574ed1
Transaction ID (to ethereum): Pending
Block Explorer URL (to ethereum): Pending

9 July 2022
Unprompted review
n.exchange logo

Reply from n.exchange

n.exchange is a regulated exchange platform that follows global AML / KYC procedures.

As per our Terms and Conditions, orders under review can be processed or refunded only after successful completion of the Enhanced Due Diligence.

We kindly ask for your cooperation to conclude the verification process as quickly as possible.

Kind regards,
n.exchange Support Team

Rated 1 out of 5 stars

N.exchange literally scammed me!

N.exchange literally scammed me!? Basically i am using exodus and exodus has a exchange option in their wallet and they don’t state which 3rd party exchange they use so I converted some XRP to USDT, and been 26 hours now they locked my funds and told me to contact n.exchange since that’s the exchange exodus has implemented, and i did contact them, and now they are asking me for some papers with today’s date me holding my id my utility bill, i told them i am not gonna share my personal information with them and that i want a refund they are saying that’s the only way!!

I wont change my opinion for this exchange until i get refund awful experience that’s just stupid! Refund my money and I’ll update the review

28 April 2022
Unprompted review
Rated 5 out of 5 stars

All good! Thanks

11 January 2022
Unprompted review
n.exchange logo

Reply from n.exchange

Hello there Henry,

We would like to thank you for your feedback.
After some checks, I am seeing that your order has been refunded successfully to the wallet that was used to send the funds for your order with the exact amount that you have sent. If you would like us to share the tx hash for the refund or any other details please do not hesitate to contact our support. We wish you a lovely day ahead!

Regards,
n.exchange Support Team

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