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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being flawless, efficient, and speedy, with many highlighting the excellent communication throughout the process. People appreciate the professionalism and helpfulness of the staff, noting their continuous follow-up and support. The delivery service is frequently described as fast and reliable, with many items arriving in good condition and even ahead of schedule. Consumers also find the ordering process easy and the service fees reasonable, making it a convenient option for international purchases. However, some customers also noted issues with the service, including delays in accessing courier charges and requests for re-opening parcels. A few people experienced problems with product descriptions not being accurately provided to the shipping company, leading to back-and-forth communication upon arrival. There were also isolated instances of poor packaging, resulting in items arriving in less than perfect condition, and some reviewers reported that certain products were refused shipment due to certificate requirements.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers are pleased with the smooth, efficient, and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery times, with some... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being professional,... See more

Order

Reviewers highlight positive aspects of order. Customers are pleased with the smooth and professional... See more

Product

Users describe positive interactions with product. Many customers are satisfied with the process of ordering... See more

Based on these reviews

Rated 5 out of 5 stars

I had an amazing experience with MyXBorder! At first I was a bit skeptical about their service, how can they provide reasonable shipment fees? I was a bit back and forth whether or not to use them. Bu... See more

Rated 5 out of 5 stars

Best platform to purchase items from Indian online stores and get shipped to USA. I have ordered cloths, jewellery and home decor from different online stores from India and had great experience in g... See more

Rated 5 out of 5 stars

What a fantastic experience. They made the purchasing of a mobile phone (that could not be purchased directly from Australia) possible. Every step was easy and I was given regular updates about... See more

Rated 5 out of 5 stars

My experience with MyXBorder has been nothing but fantastic. They are real saviours. Their website is flawless with so many detailed, nice features. They have always answered my questions promptly on... See more

Rated 5 out of 5 stars

This is a company with very professional, courteous, patient people. They have a working and a reliable web system to prep your orders, approve them after seeing the images of the products and have th... See more

Rated 5 out of 5 stars

Really easy for ordering from India! I realized very late that my myntra shopping cart was kind of lost as i don't live in India but in Germany and therefore don't have an Indian phone number to regis... See more

Rated 5 out of 5 stars

Easy to talk to. Very accommodating and resolves all my concerns. Though i wish rates would be lower. As mentioned, FedEx charges additional fees upon delivery on top of what i pay on the website.

Rated 1 out of 5 stars

Terrible service from start forget about the finish. Myxborder they make false promises, provided zero updates, and completely lacked communication. I had to keep chasing them again and again with no... See more

Rated 5 out of 5 stars

Totally excellent experience with my order of items from India to the UK the team at MyXBorder are totally professional and helpful and keep you informed of your order every step of the way. Their we... See more

Rated 5 out of 5 stars

I ordered a few books, and my package was received on the mentioned date. All the books were packed very well and arrived in good condition. I’ll definitely place another order through you guys.

Rated 5 out of 5 stars

I recently ordered something from India to UK via MyXBorder. The service was flawless, efficient and speedy with great communication throughout. The parcel was actually delivered within 3 days! I will... See more

Rated 5 out of 5 stars

Recently got my package from India. Working with MyXBorder is easy.Communication with the team is very easy. They are helpful. Package arrived in good condition and on time.

Rated 5 out of 5 stars

I used the assist shop and ship service to buy an IPL jersey from India to send the London, UK. The service was smooth and took a couple of weeks from putting my order in to delivery. I will use this... See more

Rated 4 out of 5 stars

We ordered few indian ethnic clothes and a home decor item from indian shopping sites and used myxborder to ship them to our place in NJ, USA. Overall the team at myxborder were excellent in provi... See more

Rated 5 out of 5 stars

top rate totally professional company, I am so pleased with the way they handled my order which arrived in the UK quickly and they kept me informed every step of the way, I totally recommend them

Rated 5 out of 5 stars

Very smooth and excellent experience from the purchase to receiving the items. I’m very impressed and will continue using your services. Thank you so much.

Rated 5 out of 5 stars

🌟🌟🌟🌟🌟 5-Star Review for MyXBorder.com Seamless, Reliable & Customer-Centered , A Game Changer for Cross-Border Shopping! I cannot praise MyXBorder.com enough. As someone who f... See more

Rated 5 out of 5 stars

First of all the agents are really amazing, always ready to help, and make the necessary changes regarding any items. Very very helpful

Rated 5 out of 5 stars

It was great experience from the start, clear process. Communication was great, always clarified the issued i had. Hope to use MyXBorder again in soon!!!

Rated 5 out of 5 stars

Have ordered previously from them. Very reliable and happy with their service and will deal with for my future purchases from India.

Rated 5 out of 5 stars

It was a trial run to see how it works and I am extremely happy with the way in which the packages were meticulously photographed and send quickly to my place.

Rated 5 out of 5 stars

Images of the items shipped to virtual address helps to confirm if the items ordered are the intended ones and it is a convenient way to ship from Mynta

Rated 5 out of 5 stars

Timely delivery and I received my orders as I expected them (I got what I ordered). I can't wait to order with MyX-border again.

Rated 5 out of 5 stars

Answered emails promptly. Answered any questions and doubts. Fast delivery. Overall great services.

Rated 5 out of 5 stars

MyXBorder can be trusted. I was skeptical at first. However, they kept in touch with me on almost a daily basis. There staff was kind and polite. I was shipped 2 feeding chairs from India to the U.S.... See more

Rated 2 out of 5 stars

Need to advertise full cost of shipping. Did not arrive 10-12 business days like they show.

Rated 5 out of 5 stars

Promt and quick delivery. updates provided pics when items are recieved by them.

Rated 5 out of 5 stars

It is the best experience with myxborder they are always available to answer the queries and I got my parcel the fastest way possible within 5 days, so overall for me it is the best service that I can... See more

Rated 5 out of 5 stars

The delivery was very fast and I Love the honest in which you handle the business

Rated 5 out of 5 stars

My all outfits were exact...and your service is so so great ... im happy i chose myxborder

Rated 5 out of 5 stars

The experience was good and the shipping costs are affordable. I would definitely recommend their service

Rated 5 out of 5 stars

I recently used MyXBorder Courier Assisted Shop and Ship international service and was thoroughly impressed with their outstanding service from start to finish.The team was professional and guided me... See more

Rated 5 out of 5 stars

Very reliable company, their services exceeded my expectation, awesome!!. The staff I communicated with on WhatsApp was very helpful.

Rated 4 out of 5 stars

Initially I was a bit skeptical as this was my first time doing international shipping but everything went smoothly...and they updated me about everything....but only thing is their responses were a b... See more

Rated 5 out of 5 stars

Very fast delivery. Professional handling with queries answered promptly.

Rated 5 out of 5 stars

Great, professional service - easy to deal with and organise.

Rated 5 out of 5 stars

I used the assisted purchase service from MyXBorder. The customer service was so patiently answering all my questions before I start using their service. Once i put up the order, they keep updating me... See more

Rated 4 out of 5 stars

Good experience dealing with the team. Ordered some crockery (fragile) items and they reached to me in UK in mint condition. The only downside is that I found it a bit pricey, which is not their fault... See more

Rated 4 out of 5 stars

It was my first time to use your service and I was at some points worry about the end of it. However, after receiving my full order, I think I will continue using it and will recommend to others and m... See more

Rated 3 out of 5 stars

shop assist option was very poor rest of admin was good delivery was good apart from packaging was badly done , box had come apart overall my first experience was good

Rated 4 out of 5 stars

It was a great experience.. we received our product on time . The quick reply to the questions from the co-ordinator. Only packing part was not good. The product when received was not in good condit... See more


Company details

  1. e-Commerce Solution Provider
  2. Logistics Service
  3. Shipping Service

Written by the company

We facilitate Shop and Ship from India to overseas. You can store and consolidate packages before shipping to save big on shipping cost. We also provide door to door international shipping services. We can purchase on your behalf if you are having issues purchasing items from Indian online e-commerce platforms. Experienced cross border shipping solution (commercial as well as personal) provider for online sellers, importers looking to import from India or exporters who are looking to ship from India to the world. We strive to provide best customer service at the best price. Get in touch with our live support by visiting our website for any queries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

182 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Trust and Confindence

It was my first time to use your service and I was at some points worry about the end of it. However, after receiving my full order, I think I will continue using it and will recommend to others and my friends MyXBoarder reliability.

12 June 2025
Rated 5 out of 5 stars

What a fantastic experience

What a fantastic experience.
They made the purchasing of a mobile phone (that could not be purchased directly from Australia) possible.
Every step was easy and I was given regular updates about evrything.
Their service fees were very reasonable as were their shipping fees.
Totally worth every cent.
Could not be happier.

1 May 2025
Unprompted review
Rated 4 out of 5 stars

Everything was find but when the…

Everything was find but when the product came to my country I had to pay for an fee to clear out my package with was very disappointing after paying for the big amount of shipment fee, but overall the service was 👍 great thank u ...

14 May 2025
Rated 4 out of 5 stars

Initially I was a bit skeptical as this…

Initially I was a bit skeptical as this was my first time doing international shipping but everything went smoothly...and they updated me about everything....but only thing is their responses were a bit late on WhatsApp which can be totally understood as they will be dealing with a lot of customers.

14 May 2025
Rated 5 out of 5 stars

Best platform to purchase items from…

Best platform to purchase items from Indian online stores and get shipped to USA. I have ordered cloths, jewellery and home decor from different online stores from India and had great experience in getting them shipped to USA. Easy process, no problem so far. Very interactive, User friendly website. Continuous follow up on whats app for the progress of orders received. Staff is good and reply to messages on time. Great services, well organised and customer service is good.
Thanks to the Team of Myxborder

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service from start forget…

Terrible service from start forget about the finish. Myxborder they make false promises, provided zero updates, and completely lacked communication. I had to keep chasing them again and again with no proper response. In the end, I had to give up and not use them. Absolutely unprofessional and unreliable—avoid them if you value your time and peace of mind and find alternative.
They took more then two weeks accessing the courier charges and seeking approval lol , asked me to get parcel ready then made me reopen the parcel and asked for video and then no response. And still no response after 2 weeks.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Very convenient and efficient

First time user. Happy with the whole process.
On a side note, I wish some of the online retailers not enforce OTP for delivery of the goods which makes it difficult to order from abroad.Going forward I plan to use only retailers who will deliver without OTP.

1 April 2025
Rated 5 out of 5 stars

Customer service is on point

Customer service is on point. Samrendra has been great. He needs a raise! Solves all the issues with ease.

The shipping is on time. Easy to use platform.

10 March 2025

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