Cannot fault service received from company. However there is a small problem which is partially my fault. The socks are too long as I have short legs. The size guide does not specify knee to ankle... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Took 6 weeks to get any info about order actually being shipped. Product is good when it is finally delivered
I got what I ordered. And was pleased with the product. Only complaint was the amount of time it took to get here.
it was good,but 1 pair had a small rip near the top
Company details
Written by the company
Welcome to our trusted online store, your premier destination for top-quality compression socks designed to promote optimal blood circulation and provide relief from swelling and related conditions. At My Vital Flows, we specialize in offering a wide range of compression socks meticulously crafted to enhance your overall well-being. Our compression socks are expertly designed to apply graduated pressure to your legs, ankles, and feet, effectively improving blood flow and preventing the accumulation of excess fluid. Whether you're an athlete seeking enhanced performance or someone experiencing discomfort due to prolonged sitting or standing, our compression socks offer a convenient solution for promoting healthy circulation. Designed with your comfort in mind, our compression socks are made from premium, breathable fabrics that offer a snug yet gentle fit. The carefully calibrated pressure exerted by our socks helps reduce swelling, inflammation, and discomfort associated with conditions such as edema, varicose veins, and deep vein thrombosis (DVT). At My Vital Flows, we understand that every individual has unique needs. That's why we offer a diverse selection of compression socks, catering to various lifestyles, preferences, and medical requirements. From stylish and colorful options for everyday wear to specialized athletic compression socks for optimal performance, our collection has something for everyone. Navigating our user-friendly website, you'll find detailed product descriptions and size guides to assist you in selecting the perfect pair. We are committed to ensuring your satisfaction, which is why we encourage our valued customers to share their experiences. Be sure to explore the genuine reviews and testimonials left by our delighted customers on trusted platforms like Trustpilot. With My Vital Flows, you can enjoy a seamless online shopping experience. We offer secure payment options and swift, reliable shipping to ensure that your compression socks reach you promptly. Our dedicated customer support team is always available to address any queries or concerns you may have, ensuring your peace of mind. Take the first step towards improved blood circulation, reduced swelling, and enhanced comfort by choosing our premium compression socks. Join the countless individuals who have experienced the transformative benefits of our products. Visit www.myvitalflows.com today and embrace a healthier, more active lifestyle.
Contact info
city of industry, 91748, california, United States
- info@myvitalflows.com
- myvitalflows.com
3.6
Average
157 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The socks have a great feel and fit…
The socks have a great feel and fit very nicely. They are easy to get on.
3 December 2024
Unprompted review
Poor quality had a hole in toe within 3…
Poor quality had a hole in toe within 3 days of wearing very disappointed
22 October 2024
I ordered plain white and y’all don’t…
I ordered plain white and y’all don’t sell white only. Even though your website has the option for it. The ones with designs leave marks in the skin
21 October 2024
Socks are very comfortable they help Comfortable feet Comfortable feet my…
Socks are very comfortable they help my feet my legs specially on long days my legs don’t feel sluggish or tired or sore
16 October 2024
Unprompted review
My replacement order of 4 socks for…
My replacement order of 4 socks for $28.00 was not delivered!! Cdn post said they delivered and it was signed for!! Never happened who signed it ? I can’t get ahold of anyone from MyVitalFlows! It was order #6205. Invoice D1114. I contacted Master Card Fraud department!!
17 September 2024
Reply from Myvitalflows
Dear Dave,
We sincerely apologize for the inconvenience you've experienced with your order #6205. This is not the experience we want for you, and we are very sorry for any frustration this situation has caused.
We want to resolve this matter as quickly as possible and assure you that we take your concerns seriously. It appears there may have been a misunderstanding regarding the delivery. Please reach out to us directly at info@myvitalflows.com, and we will work diligently to address your concerns and find a solution.
Thank you for your understanding, and we look forward to assisting you.
Best regards,
The MyVitalFlows Team
Reply from Myvitalflows
🌟 Thank you so much for your glowing five-star review! We're thrilled to hear that your experience with us has been so positive. It's wonderful to know that our team is making a difference and that your doctor is confident in the treatment you're receiving. Your health and satisfaction are our top priorities, and we appreciate your trust in us.
Wishing you all the best on your health journey! 🌟
I have been able to get less pain in my…
I have been able to get less pain in my feet and legs and a better nights sleep. I may have bought a size too small as i have quite a job pulling them on. ( once on, just great.)
26 August 2024
Reply from Myvitalflows
Thank you for sharing your wonderful experience! We're delighted to hear that you've noticed less pain in your feet and legs, as well as improved sleep. It’s great to know our product is making a positive impact on your well-being. We appreciate your feedback regarding the sizing—finding the perfect fit can sometimes be a challenge. Your satisfaction is our top priority, and we want to ensure you get the most out of our product. Thank you for choosing us, and we look forward to serving you again!
Best regards,
My Vital Flows
Had to have my initial order replaced…
Had to have my initial order replaced as they cut off blood supply and were agont to wear even though they were my correct size . Thereplacements were a lot more comfortable. But although I wear them improvement is only marginal up to now .
23 August 2024
Reply from Myvitalflows
Thank you for sharing your experience! We're delighted to hear the replacements are more comfortable, but we’re truly sorry that your initial order didn’t meet your expectations. At My Vital Flows, we’re dedicated to providing products that enhance your comfort and well-being. Your satisfaction is our top priority, and we’re here to support you on your journey to ultimate comfort. If you have any specific concerns, please don’t hesitate to reach out to our team at info@myvitalflows.com. Thank you for being a valued member of our community!
It took a long time to get them
Received them today. They appear to be well made but I should have ordered larger socks...totally my own fault.
20 July 2024
Reply from Myvitalflows
Thank you so much for your feedback! We're glad to hear that you found the socks well-made. If you ever decide to order again and need any assistance with sizing, feel free to reach out—we're here to help. We appreciate your review and hope to serve you again in the future!
Reply from Myvitalflows
Thank you for your kind words! We're thrilled to hear that you found our service easy and fair. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Worthless guarantee
Worthless guarantee: I used the sizing chart and measurements of my calf and ankle to order the correct size for me. When the socks arrived they were far too small. The only options open to me will cost me more money, I either have to return the socks to the US to get a refund or they will send me more socks (not sure how they would guarantee them fitting) but only if I pay $20 postage.
1 August 2024
Unprompted review
Reply from Myvitalflows
I’m truly sorry to hear about the sizing issue with your socks. I understand how frustrating it must be to receive a product that doesn’t fit as expected despite using the sizing chart. Please contact us directly so we can address this issue and ensure your satisfaction. Your feedback is important to us, and we appreciate your patience as we work to resolve this matter.
I'm very happy with the compression
I'm very happy with the compression
Socks I purchased they are very comfortable and it brought the swelling down on both of my ankles. I highly recommend your product to anyone suffering edema of the legs, & feet.
15 July 2024
Reply from Myvitalflows
Thank you for your kind words! We're thrilled to hear that the compression socks have brought you relief and comfort. Your recommendation means a lot to us.
Very comfortable sock easy to pull on
Very comfortable sock easy to pull on. They certainly work has eased the aches and pains from the legs and feet, but would have liked not to have to order white socks.
2 July 2024
Reply from Myvitalflows
Thank you for your review. We're glad our socks provided the comfort and support you needed. Your satisfaction is our top priority, and we appreciate your feedback.
Best regards,
My Vital Flows
I was impressed with their response to…
I was impressed with their response to correct a shipping error when they filled out my order.
2 July 2024
Reply from Myvitalflows
Thank you for your positive review. We are pleased to hear that our prompt resolution of the shipping error met your expectations. Ensuring your satisfaction is our top priority, and we appreciate your feedback.
Took our money but never sent the product
We never received the product and have tried to contact the company 3 times with no response.
22 June 2024
Reply from Myvitalflows
Dear Mel,
I’m very sorry to hear about the trouble you’ve experienced with not receiving your product and the lack of response to your previous inquiries. We truly apologize for any inconvenience this has caused. Please check your email for an update from us, as we are committed to promptly resolving this issue for you.
Thank you for your patience and understanding.
Best regards,
My Vital Flows
SCAM PRODUCT
Having placed an order for 4pairs of large socks, for a cost of £50.00, I was extremely upset to receive an invoice , telling me my order had been delivered and, cost £19.99.
I sent an email immediately asking why there was a differential in price, only to be told, that I was on a special price of £50.00, despite the invoice I had by email, stating much less.
My frustration was further heightened when I got home, to find out that they had sent S / M size, which are way too small.
Having heard returns are at my expense, I would advise anyone thinking of buying any of their products, to give them a really wide berth.
FEELS LIKE A SCAM.
Poor customer service, poor quality product and poor after service.
Andy Hibbert
10 July 2024
Unprompted review
Reply from Myvitalflows
Dear Andy,
Thank you for sharing your experience with our company. We sincerely apologize for the issues with your recent order and the frustration it caused.
We understand how disappointing it is to receive an incorrect invoice and the wrong size socks. This falls short of the service standard we aim to provide.
Firstly, we apologize for the pricing confusion. We will review our processes to prevent such discrepancies in the future.
Secondly, we regret that you received the wrong size. We are committed to resolving this promptly. Please contact our customer service team at info@myvitalflows.com with your order details, and they will assist you in finding the best solution.
We also apologize if you felt let down by our customer service. Despite double-checking, we did not find any emails from you. Your feedback is valuable, and we will address this internally to enhance our service quality.
We appreciate your patience and understanding as we work to rectify this. Your feedback helps us improve and ensure better experiences for all our customers in the future.
Sincerely,
My Vital Flows
Reply from Myvitalflows
Dear Joe,
Thanks for your review. We strive to provide excellent service and regret any inconvenience you have experienced. Upon reviewing our records, we found that we have not received any emails from you.
To ensure we address your concerns promptly, could you please provide us with more details about the issue you're experiencing at info@myvitalflows.com. Your satisfaction is our priority, and we are dedicated to resolving this matter swiftly.
Thank you for your patience and understanding.
Best regards,
My Vital Flows
Reply from Myvitalflows
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with the quality of the product and our service. Your feedback means a lot to us, and we’re grateful for your support. We look forward to serving you again soon!
Best regards,
My Vital Flows,
Great quality easy to get on recommend…
Great quality easy to get on recommend them to anyone
12 June 2024
Reply from Myvitalflows
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with the quality of the product and our service. Your feedback means a lot to us, and we’re grateful for your support. We look forward to serving you again soon!
Best regards,
My Vital Flows,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.