VetMed Supplies Ltd 

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Rated 1 out of 5 stars

I have sent in two different written prescriptions from my vet to this company that they cannot find. I have emailed them several times, sent in scanned copy of prescription that was mailed to them... See more

Rated 1 out of 5 stars

My experience is one of frustration and disbelief that a company such as this can be selling vetinary products and still be in business! I ordered some expensive and urgent medicine for my horse on... See more

Rated 2 out of 5 stars

First time I purchased great but second time payment failed so tried to contact as requested on number given however number unobtainable tried number on website answered by someone just saying hello... See more

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Rated 5 out of 5 stars

Very good customer service

Every 6 months I place an order with Vetmeds supplies.this is always dealt with in an efficient,professional manor. They always process my order with ease and allow me to post my prescription then dispatch my goods. The competitive prices ensures I always go back to them.

8 September 2014
Unprompted review
Rated 5 out of 5 stars

Good. reasonable service

My dog has to have a special diet for her condition, My vet nurse told me about vetmed and I have ordered twice, I am able to pick up the food from their centre saving postage and at a considerably lower price. An excellent service.

24 August 2014
Unprompted review
Rated 5 out of 5 stars

Great service, highly recommended

Highly recommend this Company as a lower cost source of Vet meds. Keep you informed of the status of your order via email, possibly too many as I think there is one for each item you order!. Other than that I will definitely use them again.

9 August 2014
Unprompted review
Rated 1 out of 5 stars

Products not arrived yet!! Ordered two weeks ago

Not happy with the service

8 August 2014
Unprompted review
VetMed Supplies Ltd logo

Reply from VetMed Supplies Ltd

I'm sorry it hasn't arrived yet. However, prescription-only medicines need a prescription before they can be dispatched; we received your prescription by email on 5th August and the order was dispatched on 6th. You had selected the Economy service, which is usually delivered within 5-6 working days from dispatch. We are still well within the delivery window - if we had had the script earlier, your order would have been with you by now!

David Harris BVSc MRCVS

Rated 3 out of 5 stars

not as quick to process feom a faxed script as you're lead to believe!

They say on the website they'll start processing your order from a faxed on emailed script but do need the original. In reality they won't dispense before getting the original script through the post so they're NO quicker than any other online company and postage is expensive too even on a substantial order.......disappointing all round, will stick with 365vet!

3 August 2014
Unprompted review
VetMed Supplies Ltd logo

Reply from VetMed Supplies Ltd

I'm really sorry if there was a delay with your order, but it isn't true that we require the original prescription - we do dispense from faxed and emailed copies all the time without needing to wait for the original!
In this particular case, I have checked through all our fax logs (which are electronic and permanently stored) and I can confirm that we did not receive a fax from you before the posted copy arrived. Once the posted copy arrived, the prescription was dispatched the next working day, and was delivered on time.

David Harris BVSc MRCVS
MyVetMeds

Rated 5 out of 5 stars

So near yet so far

Unfortunately for the last 2 orders placed with My Vet Meds there has been a problem with the courier firm used to deliver the goods
On the first ocassion part of the order was missing
On the most recent ocassion one of the bags of expensive dog food was torn and a pice of brown tape had been hastily put over tear - not sure how much dog food was lost
Clearly this is nothing to do with My Vet Meds - more the rough handling of the goods by the chosen courier - spoiling the image of My Vet Meds

31 July 2014
Unprompted review
VetMed Supplies Ltd logo

Reply from VetMed Supplies Ltd

I'm really sorry to hear that - its not a problem we have frequently, and it does sound like there's an issue with the courier on your delivery route. Can yous end me some photos so I can take it up with the courier company?

David Harris BVSc MRCVS
MyVetMeds

Rated 5 out of 5 stars

Lifesaver

Daisy has diabetes & as long as these kibbles do what it says "on the tin" her condition will be kept under control!

28 July 2014
Unprompted review
Rated 5 out of 5 stars

best value!

Ecco (my golden retriever) has diabetes so I have had to change his diet. I found his food at myvetmeds for less than elsewhere. Ordering was easy and delivery perfect.

27 July 2014
Unprompted review
Rated 5 out of 5 stars

Excellent... Nothing else to say..!!!

If you are looking for a (much) less expensive way to treat your pet/s rather than going to the Vets then you have found it with VetMed Supplies...!
Almost 50% cheaper than the vets for the exact same product, Super fast delivery service, Excellent comms, What more to say..
If you want to save money and get the Exact same medication and also have a pleasant experience to boot then you have come to the right place, Period..!
Thanks very much VetMed Supplies, I will be back, No brainer..!

C.Wadwell

16 July 2014
Unprompted review
Rated 5 out of 5 stars

Speedy, reliable and economical

The medication I purchased for my dog was cheaper than other retailers. I received telephone support and the medication was dispatched swiftly. No problems or hitches, will definately use again.

28 June 2014
Unprompted review
Rated 5 out of 5 stars

Fast efficient service

The web-site was easy to navigate. I was able to search for the product I wanted. It was a good price and by buying two I was able to get free delivery. It was also good to see an option to collect directly from them as they are quite local. Perfect if I run out.
All in all a good experience. Product arrived in good time.

26 June 2014
Unprompted review

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