Everything that I ordered was carefully and well packed. As a result, they arrived completely intact. (I ordered an apron and small serving tray from St. Martin-in-the-Fields Church’s Crypt Gift Shop,... See more
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Unit F, Winston Business Park, Churchill Way, S35 2PS, Sheffield, United Kingdom
Replied to 57% of negative reviews
Typically replies within 1 week
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Smooth process. Everything worked easily. Keeping the total value under £50 kept the shipping costs low to Australia.
I was disappointed after learning a product I was excited to purchase wasn't available to ship to the US. I no longer have friends in the UK, so I didn't have a source to send product.
A friend who used to live in the UK sent me a link to UKMailbox. They made it very easy to have the product sent to the unique address created for me, and in less than one week,
I will be glad to use this service in the future.
MyUKmailbox makes it very easy to get amazing UK products shipped to me in the US. The platform is very user-friendly, and the customer service is super responsive.
Prompt delivery except in the weekends. This is my fifth transaction, never had a problem with them!
Perfect service, without any issue. Just you need to pay higher shipping cost at the end.
Have used a few times now, everything runs smoothly and according to my expectations. Will use in the future as needed.
I was skeptical at first because I've never used this kind of service before, but there was a particular item that was available in the UK and no longer available in the US. However, the ease and access to support when I had a question made it super simple. I ended up having to use the Buy For Me service since the website I wanted to purchase from required a UK billing address as well. But it was so painless! The only downside was the tariffs and cost for shipping the one item. But I'd also like to give a shout-out to Jon Ball for the excellent communication throughout the transaction. I would highly recommend this service if it's the only way to obtain an item.
Everything was seamless. My package from the UK arrived without a hitch. This was sooo easy! I will definitely use again.
Cannot fault MyUKmailbox at all, everything went smoothly without any hitches. Would use them again without hesitation. Thank you.
Excellent service and great communication through out. Thank you.
UKMailbox were super-fast, kept me updated, so friendly and great to deal with, cost-effective - amazing service.
Very efficient shipping, good rates, and easy to use and intuitive interface. Thank you!
Use MyUKmailbox is really amazing. Organize packets, keep my purchases and shipping what I want the way I need is very easy with that guys.
Always 5 stars.
MyUKMailbox very clearly advertises “No hidden fees. No surprises.” Unfortunately, that was not my experience. I paid $65.30 USD upfront to have a small, lightweight envelope shipped to the United States. When it arrived, their carrier DHL refused to release it unless I paid an additional $24.40 USD.
I contacted MyUKMailbox by phone, email, and through their website, but received no response. As of this writing, I still haven’t received my package, so I cannot say whether further charges will follow.
The company’s lack of communication and unexpected extra costs are deeply disappointing. Despite their advertising, hidden fees are very much a reality. Buyer beware.

Reply from MyUKmailbox
My box came in neatly packaged. Arrived on time too. I like it so far.

Reply from MyUKmailbox
What a great service. They do exactly what they claim to do and they do it perfectly. I was a bit apprehensive but they have earned my trust. Their pricing is also very competitive and reasonable.

Reply from MyUKmailbox
Relatively straightforward process. 3 stars because:
1. I phoned and left a message about having trouble during the payment process and never heard back.
2. DHL was supposed to deliver the package yesterday and email this info. Not a peep from them either.

Reply from MyUKmailbox
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