MyUKmailbox Reviews 4,668

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its exceptional efficiency and reliability, noting that packages arrive quickly and in perfect condition. Many appreciate the seamless user experience, from easy account setup to prompt notifications and diverse shipping options. People frequently highlight the expert packing, consolidation services, and the overall convenience for international purchases. However, some customers were dissatisfied with the pricing, finding the shipping costs to be unexpectedly high or not as competitive as anticipated. A few reviewers also mentioned issues with additional, unforeseen charges upon delivery, and some felt that the company's communication regarding these costs could be clearer.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the excellent, fast, and professional... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Price

Users describe ambiguous interactions with price. Many customers found the pricing to be very high, with some... See more

User experience

People report positive experiences with user experience. Many customers found the process smooth, quick, and... See more

Product

Reviewers express satisfaction with the product delivery and handling. Many customers appreciate how their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything that I ordered was carefully and well packed. As a result, they arrived completely intact. (I ordered an apron and small serving tray from St. Martin-in-the-Fields Church’s Crypt Gift Shop,... See more

Company replied

Rated 5 out of 5 stars

Great company! Special thanks to Jon Ball for helping me every step of the way. He is a wonderful employee who is 1st rate!! Since the beginning he has made it a smooth process and great communicatio... See more

Rated 5 out of 5 stars

My experience was the best possible experience. This was my first time ever using a forwarding company like this. Setting up my account was easy and simple. My package was received and UKmailbox notif... See more

Rated 5 out of 5 stars

Used from Italy to buy more than 50 books over Ebay. they received and stored my boxes before and after christmas 2025. Then they start my CONSOLIDATION process and ship all the 56 box in 2 of t... See more


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

5 stars

This is the third and most efficient mail forwarding service I have used. Package forwarded from UK to South Africa. So quick and efficient, no hidden costs. Very happy, thank you.

7 January 2026
Rated 5 out of 5 stars

Great customer service and overall…

Great customer service and overall experience.
The process is clear, easy, and fast. Shipments are handled with great care and have been successfully delivered to Mexico. Highly recommended.

30 December 2025
Rated 5 out of 5 stars

Wonderful and trustworthy proxy

Super patient and helpful proxy! I'd use again and again, definitely recommending to my friends. Fully legit, once I paid shipping the items arrived so quickly! Very accommodating about item storage. Thank you so much!

30 December 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. I've used myukmailbox many times over last years. Never a problem.
Not the cheaper service, but very reliable.

12 December 2025
Unprompted review

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