MyTuxedo Reviews 

1,027
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great overall experience with this company, consistently praising the wonderful service. Customers frequently highlight the exceptional quality of the garments and note that the delivered products match the online descriptions remarkably well. Many consumers are extremely satisfied with the remarkably swift shipping times, receiving their purchases safely and well within expected timeframes. Buyers often emphasize that the detailed sizing guides are extremely accurate, leading to a great fit across various ordered items. However, a small group of people felt that the external courier service used for international transport caused frustrating delivery delays.

What people talk about most

Product

People report high satisfaction and appreciation regarding the product quality and accurate sizing. Consumers... See more

Quality

Customers consistently note positive experiences with quality, highlighting high standards and first-class... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting fast shipping times and orders... See more

Service

Reviewers mention positive feedback about service, highlighting superb and reliable assistance with items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... See more

Company replied

Rated 5 out of 5 stars

As always quality products at very reasonable. Alas this time one item arrived missing a piece, in typical MyTuxedo style, the matter was rectified in a jiffy, no arguments, dramas or problems, just... See more

Company replied

Rated 5 out of 5 stars

excellent email traffic fom time or order placement, all the way though to shipment arrival at my house. better than many on line transactions i have done

Company replied

Rated 5 out of 5 stars

Really prompt despatch and delivery of the items ordered. There had been a mistaken double order as well, which was fixed with absolutely, no-fuss. Excellent communication throughout. Superb service a... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(1,027)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vest arrived within 10 days

Vest arrived within 10 days. Quite true to size fabric has no give, I should have measured hubbys tummy cause a little tight. Fabric was true to colour but very shiny should have taken more notice before ordering. Would return to order to next size but worried it will be too big, and more costs to me will incur.

8 January 2024
Rated 5 out of 5 stars

Tuxed to the Max

Easy to find, size and order items.
Delivery was fast and contents as expected.
Clothing was a great fit and quality looks good.

12 December 2023
Rated 5 out of 5 stars

Happy!!!

Accurate sizing chart. Great fit . Good quality. Fast delivery and price to Aussie.
Happy!

23 November 2023
Rated 2 out of 5 stars

Shirt collar was incorrect.

Service was efficient, but the collar of the pleated front stud shirt delivered was a cutaway design that I did not want, not "standard" as shown on the website. The standard collar was no longer available on that shirt, and I had to return the shirt (at my expense) for a refund.

1 November 2023

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