I’ve been using Myth Factory since my first order on September 18, 2025, and after 34+ orders, my experience has been consistently excellent. Every order has gone smoothly with no issues at all.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast shipping with dhl, decent prices and stock for some items unavailable elsewhere or only from non reputable sellers, unlike here. First time dealing with having to pay Duties, but not an issue reg... See more
Company replied
We came to know about this website by chance while browsing on the internet looking for collectibles. We are very happy in having bought J. Scott Campbell’s Red Riding Hood from this company. The webs... See more
Company replied
very satisfied. i purchased 3 ThunderCats ULTIMATES! figures. they were found only in this online store, nowhere else because they are gererally out of stock. So i liked the fact that i can always com... See more
Company replied
Company details
Written by the company
Bienvenue sur la page Trustpilot de Myth Factory, le partenaire de référence des collectionneurs exigeants de figurines et statues issues de la Pop Culture. Vous trouverez dans nos rayons des produits sous licence officielle édités par les fabricants de collector les plus renommés : Bandai Tamashii Nations, Hot Toys, Sideshow Collectibles, Tweeterhead, Super7, Sentinel Toys, Oniri Creation, Threezero, Kotobukiya, Good Smile Company ... et bien d'autres sélectionnés avec soin par nos équipes afin de vous proposer des produits de qualité bénéficiant d'un service après-vente exemplaire en cas de souci. Une question ? Un souci ? Nos équipes sont disponibles par e-mail et téléphone pour vous aider : le sourire est offert ! A très bientôt sur www.mythfactoryshop.com 😉 +++++ Welcome to the Trustpilot page of Myth Factory, the reference partner for demanding collectors of figures and statues from Pop Culture. You will find in our shelves officially licensed products edited by the most famous collector manufacturers: Bandai Tamashii Nations, Hot Toys, Sideshow Collectibles, Tweeterhead, Super7, Sentinel Toys, Oniri Creation, Threezero, Kotobukiya, Good Smile Company ... and many others carefully selected by our teams in order to offer you quality products benefiting from an exemplary after-sales service in case of problem. A question ? A problem? Our teams are available by e-mail and phone to help you: the smile is offered! See you soon on www.mythfactoryshop.com 😉
Contact info
Impasse du Blancbou 10, 5340, Faulx-les-tombes, Belgium
- +32476094261
- info@mythfactoryshop.com
- mythfactoryshop.com
5.0
Excellent
775 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top EU-online shop
Very nice communication from the seller and fast service. The item arrived today in perfect conditions!
I'll buy again for sure.
17 October 2022
Unprompted review
Reply from Myth Factory
Thank you for your purchase !
ALL PERFECT!!
Everything has gone wonderfully. Super fast shipping and excellent packaging.
5 October 2022
Reply from Myth Factory
Thank you very much!
Great service
Great service! Preorderd RE Prime 1 studio statues and they handled the order and the shipment with the best care! Thanks so much!
19 September 2022
Reply from Myth Factory
You're welcome !
Amazing service and delivery speed!!!
Amazing service and delivery speed!!!
i came aross myth factory on the web, saw the prices are pretty resonable compare to others, took me a couple weeks before placing an order since i wasn't sure how legit Myth Factory was, after doing some researches, i decided to order kanon, casa, and syd through them, i was expecting at one month wait, but i received today the 13th, which the order was placed sep 3rd at night here in the US.
packaging was great with care, a lot fill-in making sure the boxes wont be damaged during the transit.
all in all, great experience so far with first order, will do more business with Myth Factory!
13 September 2022
Reply from Myth Factory
Thank you for your confidence!
This shop is perfect
This shop is perfect for those living in Europe! Prices are fantastic and the delivery is incredibly fast!
5 September 2022
Reply from Myth Factory
Thank you for your support !
This is the second time I have ordered…
This is the second time I have ordered from this website and I still haven't gotten my items or a proper confirmation.
7 August 2022
Reply from Myth Factory
Hello, thank you for this second order!
We are quite surprised by your rating and your comment as :
- we sent you an email on the 29th of July to let you know your order was in preparation
- we sent you an email on the 29th of July to let you know your order was shipped
- we sent you an email on the 29th of July to give you the tracking link of your parcel
- the carrier sent you an email on the 29th of July to give you detailed information about the tracking
... so it is a bit strange you wrote you did not received any confirmation ... but it seems you received the email with the invitation to rate our service.
Maybe a technical problem with your email address ? Maybe the 4 described messages reached your spam box ?
In any case, you can also see the evolution of your order's process in the detail of your order in your personnal area on our website.
For any further information do not hesitate to contact our support at info@mythfactoryshop.com (also strange that my colleagues did not receive any message or question from you until now? ).
As written on our website, shipping duration to countries outside of the EU (like the US) is from 10 to 30 working days (please see this information page https://www.mythfactoryshop.com/en/content/shipping)
According to the tracking information (https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=CD114032142BE), your parcel is well on its way to you.
Can we ask you to take into account the information given and update your review? Thank you in advance.
At first I was a bit skeptical, but
At first I was a bit skeptical. I collect db figures and they’re always so expensive but when I seen one for 50$ I just had to see how legit it could be. And I honestly couldn’t be happier. If you’re feeling unsure about purchasing from them, take it from me they’re worth it! Can’t wait for my next package!
4 August 2022
Reply from Myth Factory
Thank you for your feedback !
Bought the captain future…
Bought the captain future comet...payment was not a problem and also handling was great...fast shipping to Germany with good tracking, so I can definitely recommend the shop...
5 July 2022
Reply from Myth Factory
Thank you, we hope your happy with the Captain Future ship, this is a great item !
A collectors best friend.
A collectors best friend.
Items are well packed.
Their Website is very easy to navigate and do orders.
4 July 2022
Unprompted review
Reply from Myth Factory
"Collectors best friend" : we like it, it will become our new mantra :D Thank you !
Very good prices and great shipping
Very good prices and great shipping. Offer is great. I have ordered for the second time and I am very satisfied.
Very good Shop. Thank you.
4 July 2022
Unprompted review
Reply from Myth Factory
Thank you ! Always happy to know our service is appreciated :-)
The best
The best, I love them the service is great and easy and leave your money here they deserve it!
4 July 2022
Unprompted review
Reply from Myth Factory
Thank you very much for your confidence :-)
in the top
Superb communication, always impeccable for shipments, superb shop!!!
I absolutely recommend.
4 July 2022
Unprompted review
Reply from Myth Factory
Thank you very much for your fidelity !
Perfect
Perfect ! The ratings on google and facebook will tell you exactly the same thing.
100% recommanded
4 July 2022
Unprompted review
Reply from Myth Factory
Thank you very much for this nice comment 🥰
All good
Top seller, fast shipping, good communication, strong packaging
8 February 2022
Unprompted review
Reply from Myth Factory
Thank you for your order and your support !
Legit store! Fair price, fast delivery and efficiency!
I am honestly surprised with their professionalism. I could not find a good source of information about Myth Factory, but I decided to take the risk and ordered 3 figures.
The package has arrived after 2 and a half working days, and I can tell you that I've never seen a package so well protected in my entire life. Long story short: fair price, fast delivery and efficiency!
1 December 2021
Unprompted review
Reply from Myth Factory
Thank you very much for your feedback Diego, happy you enjoyed our service.
Amazing site for anime figures
Amazing site for anime figures. Good communications, always fast at replying. Incredibly fast shipping, just two days from
Belgium to the U.K. super happy, absolutely love my new figure!
7 May 2021
Unprompted review
Reply from Myth Factory
Thank you for your feedback ! Greetings from Belgium !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.