Absolutely blown away by the quality and service from Mystique Jerseys in Fermanagh! ⭐⭐⭐⭐⭐ From start to finish, the whole experience was top-class. The attention to detail is unreal— you can t... See more
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A massive shoutout to Mystique Jerseys for hooking up our 23 under-11s with the coolest end-of-season gift ever! The kids were buzzing when they saw their jerseys – top quality, awesome designs, and p... See more
Company replied
I bought 3 jerseys, one premium, and two weird and wonderful. The premium jersey was excellent, a great quality kit that looks great, with a scarf, a badge and a profile of the team. However, the wei... See more
Company replied
This company offers a NO refund, NO exchange & NO return policy. I naively didn’t check this beforehand so don’t make the same mistake as me. Bought this for a jersey addict expecting to get a uniqu... See more
Company replied
Company details
Written by the company
We are the market leaders in genuine mystery jerseys! We have shipped to over 40 countries worldwide and have supplied over 50,000 jerseys to our customers.
Contact info
United Kingdom
- mystiquejerseys.com
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Absolutely blown away by the quality…
Absolutely blown away by the quality and service from Mystique Jerseys in Fermanagh! ⭐⭐⭐⭐⭐
From start to finish, the whole experience was top-class. The attention to detail is unreal— you can tell real care and passion goes into every jersey. The quality of the material is brilliant too, comfortable, durable, and looks incredible both on and off the pitch.
What really stood out was the customer service. Friendly, professional, and genuinely helpful throughout the whole process. Nothing was too much trouble, and everything was delivered exactly as promised.
If you're looking for your favourite teams or jerseys that stand out and a service you can rely on Shane and everyone at Mystique Jerseys is the place to go. Couldn't recommend them highly enough!
Very prompt delivery of a cool jersey…
Very prompt delivery of a cool jersey to Australia. Very easy process and well informed on tracking. Would order again.
Amazing way to discover new jerseys and…
Amazing way to discover new jerseys and great for collectors to build up the collection.
Top quality
Ordered for xmas as presents for my dad and son. All delivered on time. Very happy with purchase will buy again
Fantastic Jerseys
3 jerseys and a jumper were purchased. All great selections, varied styles, colours and teams. I couldn't be more delighted.
Just got my 3rd Rugby shirt from them…
Just got my 3rd Rugby shirt from them and they delivered yet again with another kit I haven't seen being sold in shops.
Highly recommend
First class service and product
Great service and product, my boys look forward to getting these every month as part of our subscription, first class company always top quality jerseys and we have built up a unique collections of jerseys and scarfs from all
Over the world. First class!!!!
GREAT customer service
GREAT customer service! Any issues I have had all I did was email them first and they got back with me in a timely manner and we resolved whatever we had going on. I have purchased 15+ jerseys from Shane and he has been nothing short of pleasant to deal with. I will be ordering more in the near future and would HIGHLY recommend anyone else to also. Great product, great staff and a great company. Shane and Jason are both great to deal with.
fantastic service,
fantastic product, jersey was absolutely brilliant. over all a great service
LATE DELIVERY, RUDE SELLER, FAKE SCARFS
WHERE TO START!
I would give a zero if I could....
First of all, I paid for 24 tracked shipping £10.00 and it didn't arrive on time, it was for my sons birthday present, after contacting Shane who runs the business he was extremely rude and defensive and i quote, he said "I can't see why your so upset" when i informed him the items hadn't arrived on time, and these were for a birthday gift.
I wasn't rude, i even stated it wasn't HIS fault but the fault of Royal Mail, but i just felt he needed to have been a bit clearer.
(can provide all emails as proof)
I ordered 7 x mystery scarf boxes, now the clue is in the title, I would have expected them to be separately packaged in a individual box, (given his brand name Mystique Jersey) How is this a mystery???
I saw another review from someone else stating this same thing for the shirts but there wasn't an option to add a box with the scarfs!!
And lastly I believe that these are NOT GENUINE scarfs they all have exactly the same labels on, from exactly the same maker and place, the labels are exactly on the same place on each scarf...
we have bought genuine scarfs before, these are not it.
HAVE PHOTOS AS PROOF.
And to add insult to injury they were just thrown in to a shipping bag, and not well packaged either I might add.
(Have photos as proof)
And lastly when I contacted him about this he called my demands (lol) (which were asking if my items were going to be delivered as they were for a gift) ENTITLED AND UNPRECEDENTED!!
I HAVE ALL EMAILS AS PROOF & NOT ONCE WAS I ENTITLED!
GUY HAS NO CUSTOMER SERVICE SKILLS!!
AVOID AT ALL COSTS THERE ARE BETTER SELLERS OUT THERE, FOR THE SAME PRICE
SEE OTHER REVIEWS FROM OTHER DISAPPOINTED CUSTOMERS, If you doubt my review.

Reply from Mystiquejerseys
Really disappointed.
Really disappointed.
Box turned up damaged in the incorrect packaging (wasn’t branded like on website). Was informed that i would have to pay to get correct box delivered.
Wouldn’t usually care about packaging but it is a gift.

Reply from Mystiquejerseys
Was looking for a present for my…
Was looking for a present for my brothers 20th birthday and stumbled across this brand. Saw the premium box and said “I’ll give it a go”. Ended up arriving ahead of schedule and included a jersey, three cards, a programme from 1988! And a scarf. All very cool and unique items. Will definitely be buying one for myself this Black Friday weekend.

Reply from Mystiquejerseys

Reply from Mystiquejerseys
Awesome
Great communication ✅
Fast delivery ✅
Fantastic quality ✅
Thank you!!
Craig

Reply from Mystiquejerseys
Couldn’t be happier
Couldn’t be happier! Ordered a mystery jersey as a gift for my brother and it was an absolute hit. Delivery took about 3 days, but 100% worth the wait. The quality of the jersey is top-notch and the surprise factor made it even better. We both had fun guessing which team it would be, and when he unwrapped it, his face lit up. got an la Galaxy jersey which is really cool.
Perfect for footy fans who want something a bit different and exciting. I’ll definitely be ordering again (this time for myself!). 10/10, cheers for the brilliant service and jersey!

Reply from Mystiquejerseys
Avoid ‘weird and wonderful’
I bought 3 jerseys, one premium, and two weird and wonderful. The premium jersey was excellent, a great quality kit that looks great, with a scarf, a badge and a profile of the team. However, the weird and wonderful were neither weird or wonderful, I received two Indian Super League shirts that were pretty standard, which both had 900 rupee price tags, which is roughly £8 each, which is horrendous value for £35.
They replied saying ‘you can’t get them for cheaper in the UK’, I found both shirts on classicfootballshirts for £12.99

Reply from Mystiquejerseys
Feel like I've been done over ordered…
Feel like I've been done over ordered for my son paid 43.99 (including shipping) for a Leeds rhino's one to come with still some of the label of sports direct which online is £16 I mean what a cheek 🤔

Reply from Mystiquejerseys
Smooth Process, Great Quality
Ordered a shirt and it was a little snug, paid for the return label (which netted out because I got 10% off the first purchase!), and was promptly exchanged for a new size. Then got a nice voucher for repeat custom. Super easy to deal with, great communication, and great quality shirt. Love it.

Reply from Mystiquejerseys
U11 team end of season award
A massive shoutout to Mystique Jerseys for hooking up our 23 under-11s with the coolest end-of-season gift ever! The kids were buzzing when they saw their jerseys – top quality, awesome designs, and perfect fits all around. You helped make the end of our season something they'll never forget. Legends!

Reply from Mystiquejerseys
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