The delivery was good. I had the offer of 2 for 1 and it was unfortunate that we got 2 shirts from India. It would be better that when you order 2 shorts you get shirts from other continents.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered two shirts as part of the 1+1 sale. I got an XL for a friend, which turned out to be a very nice looking Athletic Club shirt! Mine was an Al Hilal shirt which I'm not overly stoked about t... See more
I got two shirts. One was superb condition the other was dirty so Mysteryshirt agreed to take it as a return. Only issue is through the returns portal UK /England aren’t a visible option in the drop d... See more
Company replied
The quality of the shirts were great, the variety was alright. there were 2 shirts from africa and 1 from asia, and 2 shirts were majority blue/black whilst the other was white and red. Would have pre... See more
Company replied
Company details
- Soccer Store
- also in
- Clothing Store
- e-Commerce Agency
- Outdoor Clothing and Equipment Shop
- Sportswear Store
Written by the company
Mystershirt is the number one seller in mystery football shirts. We offer an innovative, new way to buy football shirts. Of course, a mystery box concept is always excitement, which is why we give 100 days for returns. Also, on our website, you can specify which clubs, leagues, colours you do or prefer not to receive. Buying mystery football shirt boxes is the new way to go!
Contact info
Rozenlaan, 2840, Rumst, Belgium
- hello@mystershirt.com
- mystershirt.com
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overall a thumbs up
Waiting time for delivery took longer than expected, but very happy with the shirts - Quality is perfect. My son has no idea who the 3 teams are, but he likes two out of the 3 designs, so were happy with them. First time buyer, and will probably buy them again for christmas.
1 August 2026
Unprompted review
Reply from Mystershirt
Thank you so much for your honest feedback and for the 4 stars!
We’re really happy to hear that you’re pleased with the quality of the shirts and that your son already likes two out of the three designs! Hopefully the third one will grow on him too - even if he has no idea who the teams are yet. 😄 That’s part of the fun of a Mystery Shirt!
We’re sorry that the delivery took longer than expected. We’re working hard to make the waiting time as smooth as possible.
And hearing that you’re already considering Mystershirt for Christmas makes us very happy! We’d love to surprise you again. 🎁⚽️
Cheers,
Lander from Mystershirt
Love the surprise
I received 2 great jerseys and the quality is perfect.
The shipping took some longer. Otherwise I would give 5 stars for this first order.
4 August 2026
Unprompted review
Reply from Mystershirt
Thank you so much for your feedback and for the 4 stars!
We’re really happy to hear that you love both jerseys and that you’re pleased with the quality. 🙌
We’re sorry that the delivery took a little longer than expected. We know the excitement of waiting for a Mystery Shirt is already part of the experience, so we’ll keep working on making the delivery side just as smooth!
Thanks again for your support, and we hope your next Mystery Shirt experience will be a 5-star one! ⚽️
Kind regards,
Lander from Mystershirt
Reply from Mystershirt
Thank you so much for the 5-star review! We're really happy to hear you like the shirt and are pleased with the quality.
We really appreciate your support!
Kind regards,
Lander from Mystershirt
Great Quality & Value
I received two football shirts that were of great quality. They were authentic and even had club tags still on them. I received them as part of a 2 for 1 sale, and I must say that the value for money was excellent. They give you a small leaflet as well that tells you about the club of the jersey you receive. Would definietly buy again, I imagine I will very soon.
4 August 2026
Unprompted review
Reply from Mystershirt
Thank you so much for the amazing 5-star review! 🙌
We’re so happy to hear that you loved both shirts and that the quality and authenticity lived up to expectations!
We also love that you enjoyed the little club info leaflet. We want every Mystery Shirt to be more than just a jersey , hopefully it helps you discover a new club and gives you a little story behind the shirt you received.
And hearing that you’re already thinking about ordering again soon… that’s exactly what we like to hear! 😄
Enjoy your shirts and see you for the next mystery! ⚽️
Cheers,
Lander from Mystershirt
Got two shirts from MysterShirt and…
Got two shirts from MysterShirt and honestly couldn’t be happier. Both were the real deal and really well picked—great selection. Nice touch with the info slip about the team as well, made it feel a bit more personal.
Everything was packed properly and delivery was super quick. No issues at all, I’d definitely order from them again.
3 August 2026
Unprompted review
Reply from Mystershirt
Thank you so much for the amazing 5-star review! 🙌
We’re absolutely thrilled that you loved both shirts and that the selections were spot on! We put a lot of thought into making every Mystery feel special, so it’s great to hear that the team info card added that extra personal touch too.
And most importantly: two shirts, no issues, and you’d order again - we couldn’t ask for much more than that! 😄
Thanks for trusting Mystershirt, and we can’t wait to surprise you again! ⚽️
Cheers,
Lander from Mystershirt
It feels like fake,i really dont…
It feels like fake,i really dont believe anymkre that you send authenthic shirts
5 August 2026
Unprompted review
Where is my order
It has been a month and I still haven't recieved the box.
Although I have recieved an e-mail asking what I think about the shirt i got.
???
What shirt?
11 July 2026
Unprompted review
It’s cool to get shirts from clubs you…
It’s cool to get shirts from clubs you don’t know. The quality’s good.
5 August 2026
Unprompted review
Reply from Mystershirt
Thanks for the 4 stars!
We love hearing that you enjoyed discovering shirts from clubs you didn’t know before, that’s exactly what makes the Mystery experience so much fun!
Great to hear you’re happy with the quality as well. Hopefully your next Mystery Shirt will introduce you to another club you’ll love! ⚽️
Cheers,
Lander from Mystershirt
Asked to review. Order significantly delayed and later canceled.
I was asked to give a review after a couple of emails regarding an order that hasn't shipped nearly a month after it was confirmed. It seems like the shipping and fulfillment groups are either not communicating, or they're experiencing larger issues and not communicating them to customers. I can't speak to the quality of the order, but dismissive responses and blaming third party logistics for shipping does not inspire confidence.
*Update: I canceled the order after being in the dark for a full month and hearing it was a fulfillment issue. The refund has now processed and posted to my account, so the 2-star review stands because my money wasn't stolen.
5 August 2026
Unprompted review
I received two very beautiful shirts but…
I received two very beautiful shirts (Al-Hilal Home 24/25 and Cagliari 3rd kit 24/25) but I waited more than two weeks for the deliver. I hope it would be faster if I'd buy one more box from this site.
5 August 2026
Unprompted review
The jerseys are real with tags and if…
The jerseys are real with tags and if you need customer service they are very nice and they help on any issue.
1 August 2026
Unprompted review
Reply from Mystershirt
Thank you so much for the 5-star review! 🙌
We’re really happy to hear that you’re pleased with your jerseys and that you appreciate their authenticity and quality.
And it’s great to hear that our customer service could help whenever you needed us. We always want our customers to feel that there’s a real team behind Mystershirt that’s happy to help!
Thanks for trusting us, and enjoy your jerseys! ⚽️
Cheers,
Lander from Mystershirt
Reply from Mystershirt
Thank you so much for the 5 stars! 🙌
We’re thrilled to hear that you’re so happy with the quality of your shirt. That means a lot to us!
Enjoy your Mystery Shirt, and hopefully we can surprise you again soon! ⚽️
Cheers,
Lander from Mystershirt
I really like the shirts i got but…
I really like the shirts i got but unfortunately did i received one of them in the wrong size and there have been some problems with the return process. The staff have been nice and answered my emails quickly.
3 August 2026
Unprompted review
Reply from Mystershirt
Thank you for your honest review and for the 4 stars!
We’re really happy to hear that you like the shirts you received and that our team was able to help you quickly and kindly. At the same time, we’re sorry that one of the shirts arrived in the wrong size and that you experienced some issues with the return process. That’s definitely not how we want the experience to be.
We’ll take your feedback on the return process seriously, as we want the entire experience to be as smooth as the surprise itself.
Thanks again for giving us the chance to help, and we hope your next Mystery Shirt experience will be a 5-star one! ⚽️
Cheers,
Lander from Mystershirt
Fast delivery and interesting shirts
Fast delivery and interesting shirts! Also greatly accommodated colors/teams that were supposed to be avoided.
5 August 2026
Unprompted review
Reply from Mystershirt
Thank you so much for your great review!
We’re happy to hear that your shirts arrived quickly and that you enjoyed the surprise! We also love that we could take your color and team preferences into account while still keeping the mystery alive. 😄
Thanks for trusting us with your mystery shirts, and we hope we can surprise you again sometime! ⚽️
Cheers,
Lander from Mystershirt
Really great surprise
Really great surprise, teams I’ve never expected! thank you guys! :)
30 July 2026
Unprompted review
Reply from Mystershirt
Thank you so much for the 5 stars! 🙌
We love hearing that we managed to surprise you with teams you never expected! That’s exactly what Mystershirt is all about, discovering something completely new and unexpected.
Enjoy your shirts, and hopefully we’ll surprise you again soon! ⚽️
Cheers,
Lander from Mystershirt
I've ordered many times now
I've ordered many times now. In total TEN jerseys. And have received anything from Croatian third league to Euroepean giants. Something from Asia, something from America. And in all honesty, super happy with all of them. Ordering with friends is super fun. And even if they are over selling at some point and run out of certain jerseys or packaging, they still do their best to not keep the buyer waiting. Like said, super happy and have suggested friends to use the paltform if they looking for little mystery in their life.
3 August 2026
Unprompted review
absolutely delighted
My son was absolutely delighted with the shirts he got.
30 July 2026
Unprompted review
Nice shirt received
Nice shirt received. Fun with not knowing what arrives
30 July 2026
Unprompted review
The surprise box tore when I opened it
The surprise box tore when I opened it. The jersey itself is great. The problem is that jersey sizes vary from manufacturer to manufacturer. Adidas is XXL for me, while Castore is XXXL.
30 July 2026
Unprompted review
Nice t-shirst
2 August 2026
Unprompted review
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