Mysports and More Reviews 339

Took an order and payment for something that wasn’t in stock. Sent one email in 10 days (that went to junk so was missed) in the lead up Christmas. When I realised I asked them to send a different product which they then left too late to send so I ended up cancelling the order and going elsewhere. Customer service had a bad attitude and did not apologise once.

Havnt received my order now for 4 weeks. Communication is very poor. Asked for a refund and have no response.

No delivery, no communication as to why, canceled order myself after nearly a month

Absolutely shocking communication from this company. Took 6 weeks to get to the bottom of a problem with my order and I had to constantly email them to get an answer. Eventually I discovered via discussion with a robot that may order was cancelled. Still not been able to speak with a human to discuss what went wrong. Meanwhile they email me regularly asking for a review!!

Ordered 2x Graft tops £125.00, order was cancelled on 28th August as you didn't have them in stock. Still waiting on my refund. Was advised that you had issues with your
Paypal account Still waiting on my refund nearly a month later.

I ordered in ample time before leaving for holiday. My order was marked as being prepared, 10 days later. The company has not responded to emails. I tried to call and the phone was not answered. I emailed to cancel. I heard nothing and now I’m away the Royal Mail have left the socks on my doorstep. A very unfortunate experience.

Still not received item and no number to call

Ordered with this company 2 weeks before my holiday.
Phoned up,and was told my item would be sent out on Friday leaving me a week before my holiday. They weren’t sent out till Wednesday and did not arrive on time. It appears they did not have the item in stock when ordered

Had to chase for an update on my order after hearing nothing from them for 2&1/2 weeks. Order was eventually cancelled by then stating that the product was out of stock. Would not order from this company again.

Very easy to order, pay and delivery was amazingly quick.

Problem free ordering and communication plus tracking .

After placing an order, I waiting a month before emailing in about my order as no contact had been made, to be told my size was no longer available. Would appreciate accurate and timely communication regarding products as I could of gone elsewhere and had the same garnets weeks earlier

They wouldn’t deliver what I ordered online. It was collection only and I live hundreds of miles away! If it’s collect only then say so on the web page

They did promptly refund though

Always excellent service and great quality running tops.

It's a good product at a good price.
Yodel let the side down as their delivery was far from satisfactory, but MySports can change shipper and make it a 5 star experience

Ordered my running club tops, good communication between company and customer.
Thanks!

I still haven't received my order, a month on from ordering. And despite saying they would look into it the company haven't provided any information. This is the second time this has happened....out of 2 orders.

Great Service. I ordered 4 items of Team Kit for my running club and all was perfect. Many thanks