Silvery Reviews 

247
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, noting that support staff respond immediately, solve problems quickly, and remain extremely helpful throughout the process. Many people highlight the high quality of the bedding, explaining that the items are very soft, well made, and help keep them cool during the night. Some reviewers were not happy with excessive lint production or noticeable pilling issues after washing their new sheets. A few other people also noted that they still felt too warm during sleep or experienced longer wait times when trying to get a reply.

What people talk about most

Product

Clients share high satisfaction regarding the product, noting that the sheets are very comfortable, soft, and... See more

Quality

Customers had positive experiences with quality, frequently praising the sheets for being exceptionally soft,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the quick email responses and... See more

Response time

Users describe positive interactions with response time, frequently highlighting how quickly support staff... See more

Order

People report positive experiences with order processes, frequently highlighting helpful representatives who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I put my new Silvery sheets on my bed yesterday and slept on them last night. They were amazing. Comfortable, well made, fits mattreses well. I have had some issues recently with breaking out from det... See more

Company replied

Rated 5 out of 5 stars

I was so pleased with the feel of the sheets. Was very comfortable and cool sleeping in the hot humid summer weather. Would definitely recommend these sheets to anyone who wants a cool, comfortable sl... See more

Company replied

Rated 5 out of 5 stars

Customer service was very prompt, with 2 very quick responses, on correcting a color choice mistake that I could not correct, one hour after placing the order. So far, 5 hours after order placemen... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service! The company responded right away. They sent new sheets to replace the ones that pilled after washing. I haven’t used these new ones yet. Here’s hoping they hold up.

Company replied


Company details

  1. Bedding Store
  2. also in
  3. Home Goods Store

Written by the company

Silvery® makes silver-infused bedding for people who take their sleep seriously. Our sheets, pillows, and comforters are engineered with material scientists to solve what ordinary bedding never could: overheating, bacteria buildup, and the constant cycle of washing just to feel clean. Silver-infused fabric helps keep you at a comfortable temperature, reduces bacteria buildup by up to 99.9%, and stays fresh up to 3x longer than regular sheets. Incredibly soft. Independently SGS lab-tested. Trusted by 120,000+ happy sleepers. Every Silvery product comes with a 100-night risk-free trial.


Contact info

4.8

Excellent

TrustScore 5 out of 5

247 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(247)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Silvery

While my purchase did not work out, their customer service was excellent. Just have patience.

27 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

Two days! We love hearing that. So glad the sheets are off to a great start. Hope they keep impressing you! Sleep tight🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

The speed of the delivery from the day…

The speed of the delivery from the day we ordered was ONLY two (2) days - amazing.

We washed the two sets and have one on our king size bed and so far - excellent!

28 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Thomas,

We love hearing that. So glad the sheets are off to a great start. Hope they keep impressing you! Sleep tight 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 4 out of 5 stars

Damaged product

Well, I reported that one of the pillowcases were shredded and the second wash and when I sent an email to your support at my silvery.com they were stating they could not find my order that was a little unsettling. Other than that, the experience was OK.

28 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

We're sorry that happened! Please don't hesitate to reach back out at support@mysilvery.com and we'll take care of you properly this time!🖤

Silvery Support Team

Rated 5 out of 5 stars

I was very pleased that I was able to…

I was very pleased that I was able to get a replacement when I realized I had ordered the microfiber instead of the percale version of the sheets. I donated the microfiber set still in the box to a local organization that furnishes apartments for previously homeless people. They were very appreciative

10 July 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Darcy,

So happy we could sort the replacement out quickly. And what a beautiful thing to do with the other set! 🖤

We're here anytime if you need us at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Customer service is some of the best

Customer service is some of the best, and easy to understand. I got my new sheets today, and they are in the dryer, now. They are much softer than any others I’ve felt.

23 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Babs,

Thank you! Hope you enjoy that first night, we think you're going to love it! 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

My mistake!

When I realized my mistake in ordering sheets that would not fit my bed, I contacted customer support. I received a response immediately and though I offered to return the new sheets I was unable to use, they approved a full refund and told me to donate the sheets!

26 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

Thank you for being so understanding! We're glad we could take care of it quickly and that the sheets will find a good home. 🖤

We're here anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Great quality

Great quality. Just received it, so still determining further opinions.

26 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Karen,

Thank you! So glad the quality impressed you right away. Hope the first night seals the deal! 🖤

We're here anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 4 out of 5 stars

Just cannot wait to receive my sheets…

Just cannot wait to receive my sheets heard so much about them. They sound just like what we need from the information we read about them. The process was easy to follow online. Payment was taken very fast so just waiting to receive them. Great advisement. My husband have been sick for so long and doctors don’t understand why so when I saw your ad I thought maybe this is what we need. The price was high for us but if we could get something to help him it would be worth the money so you see how important it is for us to receive the sheets we have tried everything else that’s why I look forward to receiving them.

24 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Regina,

Thank you for trusting us. We sincerely hope the sheets bring your husband some comfort and relief. Wishing him all the best, and please reach out anytime at support@mysilvery.com or (762) 920-1623. 🖤

Silvery Support Team

Rated 4 out of 5 stars

The customer service department is very…

The customer service department is very good. However I don't find any of their sheets that I have to be cooling sheets. They are nice comfortable sheets however I don't find that they cool me.

1 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

Thank you for sharing! So glad the comfort is there. If the cooling hasn't been noticeable, our Restcool line might be worth a try! It's specifically designed for that.

Feel free to reach out at support@mysilvery.com or (762) 920-1623, and we'll help you find the right fit.

Silvery Support Team

Rated 4 out of 5 stars

I just received my sheets today

I just received my sheets today. They feel soft and the color is soft blue. I will wash and use soon.

24 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Charlotte,

So glad they arrived! Hope you love them just as much once you try them. 🖤

We're here anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

This company goes above and beyond to…

This company goes above and beyond to make their customers feel that they are important. Their product is amazing and I highly recommend them!

24 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hi Ramona,

Thank you so much! We really appreciate the recommendation. Wishing you many comfortable nights ahead! 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

I love Silvery sheets

I love Silvery sheets! They are so soft and wash up wonderfully 💓

1 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Julia,

So happy you're loving them!🖤

We're here anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

It just arrived and it looks great.Nice…

It just arrived and it looks great.Nice and quick delivery!

22 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello,

So glad it arrived quickly! Hope you enjoy them just as much once you try them. 🖤

Silvery Support Team

Rated 5 out of 5 stars

Solution quick

Quick, friendly exchange! Gave choices! Thank you!

18 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Pat,

Thank you! We always want to make sure you have options. Really glad it was a good experience!

We're here anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

I love my new sheets

I love my new sheets. Comfortable, cooling and smooth to turn over on!

21 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Brian,

Love hearing that! Comfortable, cooling and smooth that's exactly what we're going for. 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Quick respone

I made a mistaken report of having received an incomplete order. Follow up was quick and responsive.

19 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Karen,

No worries at all! That's what we're here for. Glad everything was sorted out.

Silvery Support Team

Rated 5 out of 5 stars

Comfortable,cool and clean

Comfortable,cool and clean. Favorite sheets. Wish for more colors.

20 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Linda,

Thank you! So glad they've become your favorite. And noted on the colors, we'll pass that along to the team! 🖤

Silvery Support Team

Rated 5 out of 5 stars

Great customer service

My question was answered immediately and I was order to get my pillow cases in blue from Amazon (as suggested by you) in the blue color I wanted.

20 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Janet,

Thank you! Happy we could get that sorted out quickly for you. Hope you love the blue! 🖤

We're here anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Good Comfortable Sheets

Good, comfortable sheets.

19 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello John,

Loved hearing that! Thank you for taking the time to leave a review. 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

Rated 5 out of 5 stars

Getting sheet was amazing!

18 August 2026
Unprompted review
Silvery logo

Reply from Silvery

Hello Angela,

Thank you! So glad it all went smoothly. 🖤

Reach us anytime at support@mysilvery.com or (762) 920-1623.

Silvery Support Team

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