Mysilklove Reviews 

66
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

My experience was very good and one of a kind with Mysilklove. They seem to truly believe in customer satisfaction by extending their services and going out of the way to help. They delivered the Sar... See more

Rated 5 out of 5 stars

Wearing such a lovely saree by Mysilklove. This saree gave me an ethnic look that I wanted😍, I received so many compliments from my family and friends, thanks you so much Mysilklove. Absolutely worth... See more

Company replied

Rated 5 out of 5 stars

It’s a perfect drape with a great fall & perfect colour combination ! For a busy Gynecologist like me , it comes out as a very elegant & beautiful wrap & I absolutely love the feel of it . Very hig... See more

Company replied

Rated 2 out of 5 stars

I have purchased four Sarees from mysilk love website. After the sarees were delivered, I wanted to return 2 of them as I was not satisfied. My Silk love customer experience is very disappointing as t... See more

Company replied

Company details

  1. Haute Couture Fashion House

Written by the company

We design and source handcrafted products from more than 2000 local artisans in India (#VocalForLocal). MySilkLove has become a synonym to online saree shopping, delivering across any part of the world. Our customers don't hesitate to write reviews about us or our products, and we've 4.9 (out of 5) plus rating for all products sold till now, and it's getting better day by day.


Contact info

4.2

Great

TrustScore 4 out of 5

66 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(66)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

I ordered a saree from MySilkLove.It was a great experience dealing with them.The customer support was very kind and helpful and I personally recommend this website to all of you.
Thanks!!!💜

14 August 2022
Unprompted review
Mysilklove logo

Reply from Mysilklove

Thanks Aditi
I am happy that you liked the sarees
Thanks

Rated 1 out of 5 stars

Cheating people.

Cheating people.
They collect money through online and never deliver material.
Restrain purchase from them

11 August 2022
Unprompted review
Mysilklove logo

Reply from Mysilklove

Could you please share your order number, our team has already refunded and resolved all customer Queries

Rated 1 out of 5 stars

⚠Beware of fraud company⚠

Total fraud company. Quality of saree is not upto expectations. One can get far better quality sarees from local shops rather than this. I have returned the order but still my refund is not processed. I have to remind them daily for my money. One piece of advice to whoever reading this, never ever buy from this site. Rather choose myntra, amazon or such giants who have flexible return policies. Worst experience ever. I hope their business won't last long. Fraundsters!!!

27 February 2022
Unprompted review
Mysilklove logo

Reply from Mysilklove

The return and refund policy is clearly mentioned on the website
I hope you understand
Thanks
Mysilklove team

Rated 2 out of 5 stars

Disappointing experience

I have purchased four Sarees from mysilk love website. After the sarees were delivered, I wanted to return 2 of them as I was not satisfied. My Silk love customer experience is very disappointing as they are not arranging for pickup of one saree and there is no acknowledgment for the return of other. unfortunately, it is very disappointing experience. I am thinking what is the next course of action to arrange for return and refund. I believe the same interest which is shown while delivering the product should be there while picking for return as my silk love claims it is their USP.

7 February 2022
Unprompted review
Mysilklove logo

Reply from Mysilklove

We have resolved your query. And money was refunded as per the refund policy. The delay in pickup was due to bad weather conditions and heavy rains, and disrupted supply chain in reverse logistics
I hope you understand
Thanks
Mysilklove team

Rated 5 out of 5 stars

It’s a perfect drape with a great fall…

It’s a perfect drape with a great fall & perfect colour combination !
For a busy Gynecologist like me , it comes out as a very elegant & beautiful wrap & I absolutely love the feel of it . Very highly recommended ! ❤️❤️

29 January 2022
Unprompted review
Mysilklove logo

Reply from Mysilklove

Thanks Vidya for sharing this review and feedback with us and our customers. Really appreciate and this is what fuels us to do everyday better.

Rated 5 out of 5 stars

I liked the saree and it was the same…

I liked the saree and it was the same what I ordered. Received the saree also in correct time. Thanks a lot for the entire team.

14 January 2022
Unprompted review
Mysilklove logo

Reply from Mysilklove

Thank you so much for your review. Appreciate feedback and this is what fuels us to do better.

Rated 5 out of 5 stars

What a collection, absolutely worth shopping experience

Wearing such a lovely saree by Mysilklove. This saree gave me an ethnic look that I wanted😍, I received so many compliments from my family and friends, thanks you so much Mysilklove. Absolutely worth shopping experience.

31 December 2021
Unprompted review
Mysilklove logo

Reply from Mysilklove

Thank you so much for your review. Looking to get more customers from you, do refer us to your friends and family

Rated 4 out of 5 stars

Beautiful saree as expected😍

Purchased a beautiful saree from MySilkLove and guess what it was so elegant and pretty. Loved the overall experience with Mysilklove team and would further buy more. 🤩

29 December 2021
Unprompted review
Mysilklove logo

Reply from Mysilklove

Thank you so much for your review. This is what drives us to do everyday better!

Rated 4 out of 5 stars

Like the on time delivery . Range of saree is excellent

I simply love the sari. It drapes so well, feels so good on the skin and is a beauty. Everyone asked me where I bought it from!!
Thank you for making such a beauty !!

19 December 2021
Unprompted review
Mysilklove logo

Reply from Mysilklove

Thank you so much for your review. Looking forward to get more referral from you!

Rated 5 out of 5 stars

this is really an amazing silk saree…

this is really an amazing silk saree from mysillklove.I really like the color and was looking for the same from long time.looking forward to buy more saree from mysilklove..

14 December 2021
Unprompted review
Mysilklove logo

Reply from Mysilklove

Thanks vinayak for sharing this review and feedback.

Rated 5 out of 5 stars

I simply love the sari bought from mysilklove

I simply love the sari. It drapes so well, feels so good on the skin and is a beauty. Everyone asked me where I bought it from!!
Thank you for making such a beauty !!

13 December 2021
Unprompted review
Mysilklove logo

Reply from Mysilklove

Thanks for this review. Really helps when we get feedback from our customers

Rated 1 out of 5 stars

This is a fraud business which believes…

This is a fraud business which believes in duping customers only. Quality of saree is not Good , colours and designs vary from the printed brochure and after sales is pathetic. If you return the saree there is no acknowledgment and one keeps wondering that the money and saree both are gone. I suggest aggrieved customers need to approach consumer forum, lodge a police complaint and expose this in media through Fb, Instagram and Twitter. Such fraud businessmen need to be exposed else hundreds of customers will be taken for a ride

10 November 2021
Unprompted review
Mysilklove logo

Reply from Mysilklove

We've resolved your query. Closing the loop and thread here.

Rated 1 out of 5 stars

Worst saree Ever,

Worst saree Ever,

1. Quality of the product is not good.
They said its chickankari but it was just rubber print.

2. When i got the order ....i sent an email to customer service, sent mesages on watsapp, tried contacting them through phone and also on insta but no reply.
its been over 5 days and no response however.

10 November 2021
Unprompted review
Mysilklove logo

Reply from Mysilklove

We've solved your query and issue, just closing the loop here.

Rated 1 out of 5 stars

I would recommend everyone not to buy…

I would recommend everyone not to buy any product from this website basis my experience
1. Quality of the produxt ia not good
2. When i got the order ....i sent an email to coustomer service about the return and its been 5 days i have not recived any response.

6 November 2021
Unprompted review
Mysilklove logo

Reply from Mysilklove

We've resolved your query, just closing the loop and thread here as well.

Rated 1 out of 5 stars

horrible customer service; one month order delay

I am a big supporter of start ups because they are passionate about their customers and go out of way to please them. My silk love is anything but that. They only care about sales, my shipment is delayed by 10 days and still has not reached me - they are unreliable if you’re buying sarees for any occasion. It has been 20 days since I placed my order. More than the delay what’s frustrating is they don’t respond on WhatsApp, emails or social media.

Either sell in according to your capacity or build a capable customer support team that is helpful and doesn’t harass customers. Also, form a better relationship with your logistics provider.

One tip for customers - Pls only do CoD with them - this way your cash is not stuck at least.

1 November 2021
Unprompted review
Mysilklove logo

Reply from Mysilklove

Hi Shruti
we resolved your matter. There was logistics issue in your city due to Durga pooja and Strike hence the delay.

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