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1.5

Bad

TrustScore 1.5 out of 5

30 reviews

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1.5

All reviews

(30)

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Rated 1 out of 5 stars

Do not use this company the service is…

Do not use this company the service is rubbish and I have not received my order

ordered something on the 31/1 and still nothing no reply to my emails and i have emailed every day
I wouldn't even give them 1 star its a FAKE COMPNAY please do not give them any money or even your time

19 February 2024
Unprompted review
Rated 1 out of 5 stars

Really bad quality shoes & terrible customer service - Order number 2318

Really bad quality shoes. Delivery took absolutely ages and I kept trying to cancel the order but they ignored my requests and instead sent me out a new pair. Upon receiving the shoes about 6 weeks later I am now trying to return them and they keep responding to my emails but ignoring the part about wanting to return the item so I am not sure whether they will actually let me. It's liket talking to robots. Avoid!

26 November 2023
Unprompted review
Rated 1 out of 5 stars

Awful

Awful! Please do not give this company your money! The quality is terrible and they don’t process refunds

22 November 2023
Unprompted review
Rated 1 out of 5 stars

Terrible quality shoes

Terrible quality shoes. Very cheaply made and definitely not worth a fraction of the cost they are selling them for. Spent ages emailing back and forth to get a refund with replies from them ignoring my refund request and saying ‘to proceed with the exchange please provide your alternative size’ instead. Not was I was asking and why would I want to exchange for such terrible quality shoes?! When they finally got round to acknowledging the fact that I wanted a refund they said that wouldn’t be the best idea because it would cost me the the same to return as it did the amount of the shoes £80?!?! They refused to provide me with information and a return address to return the shoes and instead gave me £20 back as a partial refund. Scam of a company, don’t buy from here

15 September 2023
Unprompted review
Rated 1 out of 5 stars

I bought a black coat with a scarf

I bought a black coat with a scarf, the material of the coat is very hard and it’s not warm. I contacted the customer service for request to return the item and they didn’t agree to my request. Super unhelpful and the product I bought was not worth the price I paid and now it’s a waste since don’t agree to let me return

9 November 2023
Unprompted review
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