MyRentalHost (Gestion Integral Apt Turisticos) Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Property Management Company
  2. Apartment Rental Agency
  3. Holiday Apartment Rental
  4. Property Investment
  5. Real Estate Agents
  6. Holiday Apartment

Written by the company

MyRentalHost: Tu Socio de Confianza en Gestión de Propiedades Turísticas En MyRentalHost, somos los expertos en la gestión de apartamentos turísticos y en alquileres temporales en Barcelona y Madrid. Con más de 15 años de experiencia en el sector, nos especializamos en ofrecer un servicio excepcional que maximiza la rentabilidad de tu propiedad mientras garantizamos experiencias inolvidables para tus huéspedes. Nuestra filosofía se basa en la atención personalizada y en el uso de tecnología avanzada para optimizar la gestión de cada propiedad. Ofrecemos una amplia gama de servicios, que incluyen la creación de anuncios atractivos, gestión de reservas, atención al cliente 24/7, y coordinación de limpieza y mantenimiento. Nos enorgullecemos de proporcionar a nuestros propietarios acceso fácil a informes financieros, lo que simplifica la gestión de su inversión. En MyRentalHost, sabemos que cada propiedad es única. Por eso, trabajamos de la mano contigo para adaptar nuestras estrategias a tus necesidades específicas y ayudarte a alcanzar tus objetivos en el competitivo mercado de alquileres temporales. Si buscas un socio confiable y profesional para gestionar tu propiedad turística, no dudes en contactarnos. Con nosotros, tendrás la tranquilidad de saber que tu propiedad está en las mejores manos. ¡Déjanos ayudarte a maximizar tu éxito en el sector de alquileres en Barcelona y Madrid!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Barcelona Gotico Charm

We have amazing experiences and wonderful memories about our stay in Barcelona! The place is located in a busy, crowded downtown area, and it was still quiet at night. Great place for active family like us. About 30 minutes walking distance to the beach and very convenient when you stay for a little and get to know your way around the neighborhoods. We love it!

2 August 2023
Unprompted review
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Reply from MyRentalHost (Gestion Integral Apt Turisticos)

We're thrilled you enjoyed your stay in Barcelona and made wonderful memories! We're delighted you loved it and look forward to welcoming you back for another memorable experience in the future.

Rated 5 out of 5 stars

Hidden Gem

This was a perfect home for the wife and I to spend our long weekend in Barcelona. The hosts were simply amazing from the outset, providing answers to all our questions and more within less than an hour of our contact – even when faced with my plaffer of silly questions.
A multitude of different restaurant recommendations and places to visit was provided by the hosts prior to our arrival, allowing us to plan out stay. This included discounted transfer arrangements which turned out to be a perfect addition when the weather is 30c plus outside.

Upon arrival, we were pleasantly greeted by the hosts support who took great pride with showing us around the property and how everything worked. This included welcome bubbly, coffee and water.
Two keys provided to the property (never to be underestimate the faff of just one key) which allowed for our ease of comings and goings.

The property itself is ideally located surrounded by designer clothes and upmarket restaurants. All popular spots being no more than a hop, skip and jump away and can even be seen from the roof. Supermarket across the road and other great places to grab a late breakfast within meters of the apartment.

The apartment is located on the top floor of the building which provides it with an incredibly generous rooftop garden (over two levels). This allows for amazing views of the city as well as plenty of resting spots to either eat, read or bath in the sun. Seating outside is everywhere allowing you to either follow or remain out of the sun no matter time of day.
The outdoor shower is an excellent plus which allows for invigorating experience.

The one bed apartment is high spec and well equipped. Air conditioning is fast and incredibility effective. Even with the kettle you can select the finish water temp (for those true coffee connoisseur). Cooker and dishwasher are all high spec, fast and easy to use.

Although the apartment is located on the top floor, the building benefits from lift which takes you right to the same floor.
The (double) bed was comfortable with plenty of bedding provided.

Shower bathroom is just off the bedroom, glass surround diving this space from the main living area. This allowed for plenty of light throughout the property. The shower was always hot and powerful with a large rain style head.

All in all we have say we really enjoyed out stay at Barcelona and would not hesitate to book with Vicky & Agus again.
We very much look forward to our return. We would highly recommend this property to any couples looking to be surrounded by pure delight.

Thank you Vicky & Agus for making our time in Barcelona so very magical.

8 July 2023
Unprompted review
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Reply from MyRentalHost (Gestion Integral Apt Turisticos)

Thank you for your positive review! We're so glad to have been a part of your memorable stay in Barcelona. We appreciate your support and hope to see you back for another great experience soon.

Rated 5 out of 5 stars

the best

I stayed in a great apartment. It was quite new so a few things were not all clear for us. If we needed any help we got it immediately. Best experience so far!

18 August 2022
Unprompted review
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Reply from MyRentalHost (Gestion Integral Apt Turisticos)

Thank you, Auk! We're delighted you enjoyed your stay in our new apartment. Your understanding of the initial adjustments and your positive experience with our immediate assistance mean a lot to us. We look forward to welcoming you back for more great experiences in the future!

Rated 1 out of 5 stars

Disappointing experience with MyRentalHost

I stayed in a MyRentalHost managed apartment in Barcelona in April 2023. Here is my experience:

Check-in: the host agreed to meet us at the property at 11:30am to drop our bags off ahead of check-in time. The night before we were supposed to arrive, we messaged the lady that was going to meet us (Paula) to double confirm the arrangement. This was a good start, however when we showed up at the property the next morning, Paula was no where to be seen. We stood outside in the street under the scorching sun for almost an hour before she arrived - her excuse: 'traffic'.

The apartment: the apartment itself was decent enough in places, but there were serious shortcomings: the bath"room" was more of a bath"cupboard", barely suitable for small children, let alone grown adults. It isn't possible to dry yourself without having one foot out in the corridor. The shower drain cover would block the water from escaping - which when we reported it to MyRentalHost, they sent someone over to investigate. They just wedged the drain cover out of the way and condescendingly advised us that we were in the wrong for not doing this ourselves. Previous reviews of the apartment make reference to the 'blocked shower drain' so presumably this is a recurring issue.
We wanted to use the washing machine, however when we went to open this, it was jammed shut. We notified MyRentalHost about this, but they didn't have a solution. We were then later accused by MyRentalHost of having been the ones that jammed the washing machine.. which is not possible since we didn't even manage to get it open to put our clothes in in the first place..

Noise: the walls were paper thin, which isn't ideal when the flat next door was having parties through the night. Trying to sleep was impossible with the screaming and whooping coming from next door. We contacted MyRentalHost about this and they told us they would speak to the other apartment. 2 hours later (at 3am), the noise finally subsided - whether this was because MyRentalHost spoke to them or because the party was over - I don't know.

Amenities: there are none. There was a very cheap bottle of shower gel in the shower room (presumably left from a previous guest) and that's it. When we asked MyRentalHost if certain other amenities were available, we were advised that there's a supermarket next door..

Other issues: MyRentalHost sent us a barrage of incessant offers of tours and packages, trying to upsell everything as much as they possibly could. Based on the experience we'd had with them, we wisely chose to ignore these offers and book quality experiences with reputable vendors.

All in all, I would strongly advise against staying in a MyRentalHost managed property - there are many better apartments and hosts to stay with in Barcelona.

12 April 2023
Unprompted review
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Reply from MyRentalHost (Gestion Integral Apt Turisticos)

Dear David,

Thank you for your review of your stay in one of our managed apartments in Barcelona. We were surprised to receive your review considering you gave us a top rating of 5 stars on the booking platform. Nonetheless, we value your input and would like to address some of the points you raised.

We have noticed that you consistently leave 1-star ratings on TrustPilot as a form of revenge. While we respect your right to express your opinion, we want to ensure that future readers have a fair and balanced perspective. We encourage them to consider multiple viewpoints. It's important to note that we strive to provide exceptional service and have received positive feedback from many satisfied guests.

Regarding the issue you faced with the early bag drop, we understand the frustration caused by the delay and the lack of communication. We apologize for any inconvenience it may have caused. We have reminded our staff about the importance of punctuality and effective communication to improve the process for future guests. The delay was unintentional, and our representative encountered unexpected traffic.

We apologize for the shortcomings you experienced with the apartment itself. We understand that the bathroom size and layout did not meet your expectations. We acknowledge the shower drain issue and have taken steps to communicate the proper usage of the shower to avoid such problems in the future.

Regarding the washing machine, our records indicate that it was in working order before your arrival. We apologize for any inconvenience you faced in attempting to use it. We regret any misunderstanding regarding the cause of the malfunction and have repaired the washing machine closure for future guests.

We apologize for the noise disturbance from the neighboring apartment. We take noise complaints seriously and resolved the issue within 10 minutes of your message. While we cannot control the behavior of other guests, we regret any inconvenience caused.

We apologize if you found the amenities lacking. We strive to provide a comfortable and well-equipped space for our guests. Your feedback will be considered as we improve our amenities offer and ensure their availability and quality.

We apologize if our communication about local tours and private airport transfers was overwhelming. Our intention was to enhance your stay, but we understand it may have been too much. We will review our communication practices for a more balanced approach in the future.

Once again, we apologize for any inconvenience and disappointment. Our aim is to provide a positive experience for all our guests. We kindly request you to reconsider your rating and provide a more comprehensive and balanced review to help future readers make an informed decision.

Thank you for your feedback, and we hope you will consider giving us another chance to provide you with the exceptional stay and customer service we are known for.

Warm Regards,
Victoria
Director, MyRentalHost

Rated 5 out of 5 stars

I booked an apartment for more than two…

I booked an apartment for more than two months. The people from MyRentalHost helped me a lot with every kind of services, They helped me when I needed to know how to use subways and was really cordial with me. They knows how to make you comfortable and is listening to all your demands.

13 July 2021
Unprompted review
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Reply from MyRentalHost (Gestion Integral Apt Turisticos)

Thank you for sharing your experience! We're thrilled that you chose to stay in our apartment for an extended period, and we're glad that our team at MyRentalHost could assist you in various ways. It's wonderful to hear that our support extended beyond accommodation and included guidance on using subways and more. We're committed to ensuring your comfort and meeting your needs, and we're grateful for your kind words. We look forward to any future opportunities to host you again!

Rated 5 out of 5 stars

house in Canet de Mar

We rented a house in Canet de Mar and it was splendid! You have everything you may need in a spacious house where we have felt like at home. Perfect for children with games and toys and even beach supplies. The house is just near the beach (5 minutes walk) and there are some stores, a bakery and restaurants very near by the house. It was also very very clean, something important nowdays with the coronavirus.
Agus, our contact, was very friendly, reponsive and helpful. If we stay around in Barcelona we will book definitely again on MyrentalHost.

27 July 2020
Unprompted review
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Reply from MyRentalHost (Gestion Integral Apt Turisticos)

We greatly appreciate your review! It's fantastic to hear that your rental experience in Canet de Mar was splendid. We're thrilled that you found the house well-equipped and spacious, making you feel right at home. It's wonderful to know that the house's child-friendly amenities, games, toys, and beach supplies enhanced your stay. The proximity to the beach and nearby stores, bakery, and restaurants added to your convenience. We take cleanliness seriously, especially during these times, and we're glad you noticed our efforts. Agus is indeed a valuable member of our team, and we're delighted he was able to provide you with friendly, responsive, and helpful service. We're looking forward to the opportunity of hosting you again if your plans bring you back to the Barcelona area!

Rated 5 out of 5 stars

We have great time

We have great time. We stayed with my rental hosts and have great time. We really like experience and hosts, were great. A+

9 April 2020
Unprompted review
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Reply from MyRentalHost (Gestion Integral Apt Turisticos)

Thank you for your review! We're thrilled to hear that you had a great time staying with us. It's wonderful to know that you enjoyed both the experience and the hospitality of our hosts. Your A+ rating means a lot to us, and we look forward to the possibility of welcoming you back for another excellent stay in the future!

Rated 5 out of 5 stars

Romance of the Barcelona

I was recommended My Rental Host by a friend who was raving about them, and I have to say my experience certainly lived up to the hype. I treated my fiancee to a surprise little getaway to Barcelona and thought I'd splash out on a boutique apartment, I saved quite a bit on the flights but didn't tell her that ; ). The accommodation was amazing and just what we wanted for the 4 days there. The hosts went above and beyond to suggest some amazing places to eat, getting us a reservation at a place we really wanted to try, after I had failed! And I think we got around to almost all of their tips for the city. We had amazing time and certainly felt the romance of the Barcelona.

9 April 2020
Unprompted review
Rated 5 out of 5 stars

We rented a sassy apartment in central…

We rented a sassy apartment in central Barcelona through MyRentalHost for a long weekend trip. The apartment was fantastic and they went above and beyond providing recommendations for a very cool brunch place, restaurants and helping us with moped hire. Would recommend to fellow travelers and those wanting the inside scoop on where to go in Barcelona. Great service.

8 April 2020
Unprompted review
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