The experience was excellent. Carlie was quick and fast with taking care of this situation. She always kept me updated with everything!! Thank you! 😊
Company replied
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The experience was excellent. Carlie was quick and fast with taking care of this situation. She always kept me updated with everything!! Thank you! 😊
Company replied
Top notch! Absolutely recommend their services! I have an Etsy shop & had a few handbags that needed authentication. Kim was wonderful - very responsive, professional & helpful. The experience wi... See more
Company replied
Amazing, thorough and honestly got my money back when the Tom Ford perfume I bought was a fake. Worth the authenticity check… although the scent and notes were definitely off. This company knows its s... See more
Company replied
An eBay purchase arrived late, seller not particularly helpful. As soon as I took the LV bag out of the packaging (a Boots store bag!!) I knew that the bag was not the real thing. I own 10+ authenti... See more
Company replied
My Poupette is proud to be the original online authentication service, established in 1999. For over 25 years, we've helped buyers, sellers, collectors, and businesses protect themselves from counterfeit goods. We specialize in authenticating designer handbags, trademarked products, perfume, makeup, and nearly any branded item typically sold in high-end department stores. We offer valuations, Certificates of Authenticity, and consignment support, as well as written statements and expert representation for fraud and dispute claims. Whether you're dealing with eBay, PayPal, credit card companies, insurance providers, social media sellers, retailers, or even law enforcement and courts, our documentation is recognized and respected. We are also trusted by U.S.-based attorneys, banks, and have even been acknowledged by TV's Judge Judy as an independent expert in authentication services.
304 S. Jones Blvd #7114, 89107, Las Vegas, United States
Good communication and price and also very professional letter well detailed

Reply from My Poupette Authentication Services
The experience was excellent. Carlie was quick and fast with taking care of this situation. She always kept me updated with everything!! Thank you! 😊

Reply from My Poupette Authentication Services
Very helpful and timely with getting a certificate of inauthenticity for a fake Xerjoff purchased on Mercari. Mercari accepted it and refunded me. Highly recommend My Poupette!

Reply from My Poupette Authentication Services
Friendly and they are professional in their written statements! Fair pricing! Worth a shot!

Reply from My Poupette Authentication Services
Cannot recommend My Poupette enough - top professional service, good price, extremely kind, fast response. Carlie is so lovely.
Will be back.
Thanks a million ✨✨✨✨✨✨

Reply from My Poupette Authentication Services
Quick responses and accurate descriptions of the counterfeit item that I purchased. I am more than happy with the service that was provided to me.

Reply from My Poupette Authentication Services
They were able to authenticate (or in my case prove that it wasn’t authentic) a fragrance for me and I got a refund! Thank you so much

Reply from My Poupette Authentication Services
Carlie always provides an extremely thorough authentication and amazing customer service. I just had a Chanel Caviar Boy Bag authenticated, and Carlie went above and beyond to help me. Very fair pricing and excellent service- My Poupette is the only authentication service I rely on! Thank you!

Reply from My Poupette Authentication Services
I read reviews for several authenticators and chose “My Poupette” because they had good reviews. Although I wasn’t certain the David Yurman pendant could be reviewed with only close up pictures. She noticed many things in the pictures I did not notice so I am comfortable with her findings.

Reply from My Poupette Authentication Services

Reply from My Poupette Authentication Services
Authenticator was very communicative. Authentication was accepted.

Reply from My Poupette Authentication Services
Super helpful and responds quickly. Finished my document over the weekend and was a real life saver!

Reply from My Poupette Authentication Services
Let me just say this company is amazing. Saved me from taking a big hit financially. Ordered a silver mountain water that was fake and needed a service to authenticate it quickly. I was recommended them and it was the perfect choice. Please this business if ever in need of authenticating anything. Truly, I thank them. God Bless❤️

Reply from My Poupette Authentication Services
Top notch! Absolutely recommend their services!
I have an Etsy shop & had a few handbags that needed authentication. Kim was wonderful - very responsive, professional & helpful. The experience with the 1st item went so well, I sent more handbags & a set of silverware to her.
She could not authenticate one bag and shared exactly why. She has an eagle eye! Nothing gets by her. I agreed with her opinion. Thank goodness she helped me avoid any resale trouble!
She was so detailed & thorough, demonstrating her experience, skill and trustworthiness. She has earned a repeat customer!
Happy to have found My Poupette. They are legit, honest & not some fly-by-night random internet scam.

Reply from My Poupette Authentication Services

Reply from My Poupette Authentication Services
I purchased a couple creams on Mercari, but foolishly rated the transaction before I closely inspected the items to realize they were counterfeit. The outside packaging was very close to the real thing, but I hadn't realized the pump was different. What ultimately gave it away was the consistency, texture, and scent of the creams I got. In order to get credit back for the inauthentic items, I had to reach out to a third party authenticator for a statement of inauthenticity. (NOTE for Mercari buyers: If you suspect your item is counterfeit, DO NOT rate your purchase. Instead, open a case for a return, which is a much easier process, and a third party is not required.)
My authenticator was Carlie and she was very prompt and clear in her communication, personable, and really worked with me to get my statement in on time. Pricing was also very fair. I would not hesitate to recommend My Poupette. Thanks, Carlie!

Reply from My Poupette Authentication Services

Reply from My Poupette Authentication Services
The process was very straightforward, and having a dedicated person communicate with me was the perfect touch.

Reply from My Poupette Authentication Services
Always a pleasure and so helpful thank you!!! You have always been kind and fair and so good at what you do! Thank you!
Leslie

Reply from My Poupette Authentication Services
I’m delighted to receive the non-authenticity letter and it’s just amazing what a professional job of distinguishing between the real and the counterfeit bottle of perfume that I received!

Reply from My Poupette Authentication Services
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