MYPOSTER Reviews 20,941

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The process of saving and retrieving the saved collage was a bit complicated but the quality is prima and we paid for express delivery with came on time. Packing was good (could be a bit better) but... See more

Rated 5 out of 5 stars

I have been using MyPoster for three years on high-quality printing. They do an excellent job. Production and delivery (to Austria) typically takes a week, which I wish could be shorter. But the resul... See more

Rated 5 out of 5 stars

The frame is as described, good quality and reasonably priced. Delivery took a few days more than expected and at a somewhat inconvenient pick up point, as not many available near me. However, overall... See more

Rated 5 out of 5 stars

Great experience with this company, I wish I had found them sooner! I am always frustrated when my poster don't fit standard frame sizes. With MyPoster, I can finally order custom sized frames for... See more

Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All is great

All is great. I suggest it for everybody.

17 February 2026
MYPOSTER logo

Reply from MYPOSTER

Dear Sasa,

Thank you very much for your kind review! We’re really happy to hear that you had a great experience with us. Your recommendation means a lot to our team.

We hope you continue to enjoy your products, and we look forward to your next project with us!

Best regards
Your MYPOSTER-team

Rated 5 out of 5 stars

The result was really amazing

The result was really amazing! I put the album together on short time and it arrived even two days before. Good quality and such a nice selection. I will be definitely using it again :)

18 February 2026
MYPOSTER logo

Reply from MYPOSTER

Dear Agustina,

Thank you so much for your wonderful feedback! We’re really happy to hear that you’re pleased with the result and that your album arrived even earlier than expected.

It’s great to know that you enjoyed the quality and the selection while creating your album. We truly appreciate your kind words and look forward to seeing your next project with us!

Best,
Your MYPOSTER-Team

Rated 5 out of 5 stars

Just had my second from my poster…

Just had my second from my poster fantastic quality of the poster I ordered . Delivered very fast 2 days early all packed in good box . First class .

7 February 2026
Unprompted review
MYPOSTER logo

Reply from MYPOSTER

Dear Dave,

Thank you so much for your wonderful review!
We’re thrilled to hear that you’re happy with the quality of your poster and that it arrived even earlier than expected. It’s great to know everything was well packed and met your expectations. Thanks for your trust in us — we’re looking forward to your next order!

Best regards,
Your MYPOSTER-team

Rated 5 out of 5 stars

Lovely custom frame and great customer…

Lovely custom frame and great customer service!

20 January 2026
Unprompted review
MYPOSTER logo

Reply from MYPOSTER

Dear Karly,

Thank you so much for your kind review.
We’re delighted to hear that you’re happy with your custom frame and our customer service. That truly means a lot to us. We hope you enjoy your frame and would love to welcome you back again soon!

Best regards
Your MYPOSTER-team

Rated 1 out of 5 stars

the selection of pictures went wrong

the selection of pictures went wrong. some pictures i didnt wanted were printed anyway.

1 December 2025
MYPOSTER logo

Reply from MYPOSTER

Dear Nicolas,

Thank you for taking the time to write a review.

We are very sorry that you are not satisfied with your prints.

Our customer service team will contact you shortly to find a suitable solution.

Best regards,
MYPOSTER

Rated 4 out of 5 stars

Print Perfect but the protection for…

Print Perfect but the protection for shipping could be better (rainy day delivery affect the board).

29 November 2025
MYPOSTER logo

Reply from MYPOSTER

Dear Caroline,

Thank you for your honest feedback. We’re very happy to hear that you’re pleased with the print quality, and we’re sorry that the shipping protection did not fully meet expectations in rainy conditions. Your comment is very helpful, and we’ll gladly pass it on to our logistics team to further improve our packaging. Thank you for taking the time to share your experience!

Best regards,
Your MYPOSTER-team

Rated 3 out of 5 stars

It's ok but not the best

The software on the computer is good to be able to organise/select the photos. However, I did not find a save button, that would go on a draft, so it was really difficult to have to do everything in one go every time (i had 150 pictures to print). On the phone app, i never managed to do anything.
I was disapointed when I discovered that the photos were printed and shipped from Germany. As it was saying myposter.ch I thought it was done in Switzerland. I try to avoid shipments from abroad when possible for eco friendly reasons so I was disapointed. The package was also blocked at customs for 5 days.
Finally, regarding the quality: i went to print 2 additional photos at a professional photographer and the quality was outstanding. The myposter photos next to it looked really colorless.

19 November 2025
MYPOSTER logo

Reply from MYPOSTER

Dear Ms. Riedel,

Thank you for your feedback.
We are sorry to hear that you had difficulties with the user-friendliness of our software and mobile app.

Regarding the printing location, we would like to apologize for the misunderstanding. Germany is indeed listed as the production location on our homepage.

The quality of the prints is very important to us. We are sorry that you were not satisfied with the colors of the photos.

We will contact you again regarding this matter. Your MYPOSTER team

Rated 5 out of 5 stars

The poster/picture was beautifully…

The poster/picture was beautifully rendered, and the frame is very nice. The cost was competitive, and it arrived on time.

I recommend My Poster highly.

16 November 2025
MYPOSTER logo

Reply from MYPOSTER

Dear Lucy,

Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re happy with the print and the frame, and that everything arrived on time.
It means a lot to us that you would warmly recommend MYPOSTER.

If there’s anything else we can assist you with, we’re always here for you!

Your MYPOSTER team

Rated 3 out of 5 stars

The quality is good

The quality is good, but the price is quite high.

14 November 2025
MYPOSTER logo

Reply from MYPOSTER

Dear Mr. Haldi,
Thank you for your feedback! We are delighted that you are satisfied with the quality of your order. We understand that our prices may seem high, but we always strive to offer you the best possible quality and service for your products. We greatly appreciate your support and hope to welcome you back soon!
Your MYPOSTER team

Rated 5 out of 5 stars

Just perfect !

Very good company, pictures copies quality excellent, price fine, quick delivery. I recommend Myposter
Thank you !
Olivier - Geneva

9 November 2025
MYPOSTER logo

Reply from MYPOSTER

Dear Oliver,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of your pictures, our pricing, and the fast delivery. Your recommendation truly means a lot to us.

Kind regards
Your MYPOSTER team

Rated 5 out of 5 stars

Simple and quality worthy

Everything was smooth and easy, quick shipping too, 5star deserving

27 October 2025
MYPOSTER logo

Reply from MYPOSTER

Dear Matteo,

thank you very much for your great review! We’re delighted to hear that everything went smoothly and that you were satisfied with our fast shipping. We truly appreciate your 5-star rating and hope to welcome you again soon.

Best regards,
Your MYPOSTER Team

Rated 5 out of 5 stars

Print was even better tham expected.

Quality of the pictures was surprisingly good (print and canvas itself). Delivery was fast and easy, and gret price--no complaints at all.

26 October 2025
MYPOSTER logo

Reply from MYPOSTER

Dear customer,

Thank you for your positive feedback on your order.

See you soon

Your MYPOSTER team

Rated 2 out of 5 stars

Long lead time for delivery and lack of transparency on shipping status

This was my second time ordering from this company, and unfortunately, both experiences have been defined by incredibly slow delivery times.

I placed my most recent order for a book on October 8th. By October 16th, the track and trace link I had received still showed no progress, so I opened a support ticket. My question asking them to verify if the package was even in transit was ignored, and they essentially just told me to be patient.

When I reached out again on October 21st, they finally confirmed that an error had been made on their end. They stated they were retrieving the package and would be "shipping it urgently." Following this, I asked for an estimated delivery date, but I never received any feedback or an ETA.

This item was a gift for a 70th birthday, and despite ordering well in advance, it missed the actual birthday.

If you are just ordering something for yourself and are not in a hurry, this store might be okay. However, based on the slow shipping and the complete lack of urgency or helpful communication from the support team, I would recommend you go somewhere else for anything time-sensitive. This experience confirmed that I will be choosing another provider next time.

8 October 2025
Rated 5 out of 5 stars

Fast delivery

Fast delivery, the possibility to customize the item ordered and the quality of the item.

21 October 2025
Rated 5 out of 5 stars

Alles Top

Alles Top, Super Leistung

4 October 2025
MYPOSTER logo

Reply from MYPOSTER

Lieber Kunde, Liebe Kundin,

Vielen Dank für Ihr positives Feedback!

Herzliche Grüße
Ihr MYPOSTER-Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look