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Rated 5 out of 5 stars

I had issues with my Airpod as it just did not want to connect. However, thanks to the dedicated team, we found out what the problem was so I received a new one which matched exactly to my Airpod Box... See more

Rated 1 out of 5 stars

AWFUL BRAND DO NOT BUY!! I bought an AirPod case which did not work I got in contact for a refund and they replied no action has happened and it’s been over a month.They are ignoring all my emails.SC... See more

Rated 5 out of 5 stars

Fantastic customer service! Very competitive pricing, fast and secure shipping, and excellent communication. I mistakenly ordered the wrong AirPod and Sophie was quick to respond with several options... See more

Rated 5 out of 5 stars

After receiving the "new" AirPod it turned out it wasn't possible to pair the AirPods in a non original apple-case. So the company offered me the possibility to send my Pods to them, so they can m... See more

Company details

  1. Electronic Spare Parts and Components Store

Written by the company

Du hast einen AirPod verloren oder dein Ladecase ist defekt? Bei mypods24.de bekommst du für deine AirPods originale Einzelteile zu fairen Preisen. Alles schnell und kostenlos per DHL zu dir geliefert. Jetzt auch in ganz Europa!


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(2,120)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

airpods

The product was delivered quickly and reflects the description given

10 July 2024
Rated 5 out of 5 stars

Best customer service

I ordered a left airpod and it wasn’t working properly that its sound was in much lower volume compared to my right airpod. I contacted the customer service via whatsapp and followed their guidelines.

So I sent back that left airpod and paid for the post delivery by myself, then the company refunded the delivery fee for me right away and sent another left airpod. It took almost a month for the whole process from the day I made the order till when I received a new working product, but honestly I am very happy with the customer service and product value compared to product price.

Highly recommend!

23 June 2024
Rated 5 out of 5 stars

Problem fixed quickly

The initial address was wrong (I don't kow whose fault it was), as I alerted the supplier, ha said he would resend the item rightaway with no additional cost.

2 July 2024
Rated 5 out of 5 stars

A very satisfied customer.

The whole process went well and as indicated by seller. It was announced beforehand that the delivery would take several days, yet the wait proved difficult. Because the product was so desired.
All in all, I am very satisfied and have discovered a reliable supplier.

1 July 2024

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