My Pet Walker Reviews 10

TrustScore 4.5 out of 5

4.4

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Company details

  1. Software Company

Written by the company

My Pet Walker is the UK’s fastest-growing pet services software. It enables more efficient booking, time management and payments while reducing lost revenue through cancellations.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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Rated 5 out of 5 stars

Brilliant app

Brilliant app - very intuitive and so helpful in organising my clients and enabling me to get payments in advance without having to ask for client's bank details - the support has been exceptional with someone there to give me detailed responses on any questions I had, when I needed. highly recommend!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Really enjoying using the MyPetWalker…

Really enjoying using the MyPetWalker app. The support team are really helpful and quick to reply to any questions I have. It really helps keep me organised throughout my day for my Daycare and my clients seem to enjoy using it too. Lot of good feedback from my clients with ease of use, features they get to use and see. I see that they are proactive at posting any new updates to the app. Would really recommend this to anyone who requires something to keep their pet services organised in one place and with excellent support if need be. Thank you My Pet Walker ⭐️⭐️⭐️⭐️⭐️

10 July 2024
Unprompted review
Rated 5 out of 5 stars

One of the best customer experiences…

One of the best customer experiences I’ve had from a business since starting my company up. Really simple to use system, a free zoom call to maximise my use and on the go whatsapp support before I had paid them a penny. It’s already freeing up my time to focus on building my brand and pipeline work. And positive feedback from my clients on the ease of use. Great system and company!

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Invaluable Booking App!

The Mypetwalker Booking App has made a significant improvement in how we run our dog walking business. Our clients love the seamless booking and payment process and we love the reduced admin, chasing clients for payment and seamless inclusion of our late fees and cancellation policy without any awkward conversations. The apps support team is always on hand to help with any questions and have thorough knowledge of how to maximize the app for our business. This app is a must-have for any pet service business looking to modernize and streamline operations and we couldn't imagine running our business without it!

7 July 2024
Unprompted review
Rated 5 out of 5 stars

Love this app

Love this app! I switched over from another software that I used as my customers really wanted an app, this ticks all the boxes! When ever I’ve never a bit of support, the team have been super quick to respond. All my clients have gave nothing but positive feedback since the switch over to! I love the not having to chase for payments either, this has massively reduced my admin! Thankyou!

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding

A great app, it’s transformed our business and it honestly works as hard for the business as a member of staff.

Manchester uk based support team are knowledgeable and friendly

Highly recommended

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolute Game Changer!! Couldn't be without it!

This Pet Service App has honestly improved my business immensely! We've stepped into the 21st century and our customers couldn't be happier that they can book and pay themselves rather than not knowing where they are with payments. It's so easy to use and even our older less tech savvy customers said they found it easy to figure out! The support team are on hand daily to help with anything that you need help with! I wish I had found this App years ago! Worth every penny and more! ⭐⭐⭐⭐⭐

8 July 2024
Unprompted review
My Pet Walker logo

Reply from My Pet Walker

Thank you for sharing your review of our app! It's great you're having such a positive experience. It’s great to hear how this app has significantly improved your business operations, especially by making booking and payments more straightforward for both you and your customers.

Rated 5 out of 5 stars

My Pet Walker - fabulous app ! Get it today

This app has made an ENORMOUS difference to my business it’s fabulous . It does what I need and more . My clients love it . Their customer service is great - I don’t have to contact them very often as the app just works ✔️✔️✔️ I’m so glad these clever people invented it .

9 May 2024
Unprompted review
Rated 5 out of 5 stars

2nd to none service

2nd to none service. Got stuck trying to sign in and certainly wasn't expecting a response at gone 11 last night. But I did get a response. Patient, professional, and even had a laugh about it being so late. This was all on whatsapp. At the end I asked if I could take their name for a review (I didn't know if I was conversing with a male or female). It was Ben.....the owner!!! He even messaged me this morning to check Id managed to get my bookings sorted. Don't get service like that much these days. It's an A* from me. Thank you Ben. And if your team (as you called them, not staff) are half as good as you then you're on a win win win

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Pet Businesses - You need this app!

This is an absolute godsend! The guys behind My Pet Walker are fantastic, always improving and adding more features. This app has turned my business around; streamlining bookings and payments, ability to share information with my team, there are functions we didn't even know we needed and ultimately, MPW has given me the time I need to work on my business instead of diary management. My members love it and so do my team. We've been using MPW since April 2021 and haven't looked back - I can't believe I used to waste my Sunday evenings updating the diary for the week ahead!

26 November 2022
Unprompted review

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