My Pet Sensitivity Reviews 

3,140
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 476 reviews, reviewers had a great experience with this company. Customers truly love how fast and remarkably easy the testing process is, noting that hair samples are simple to submit and results arrive extremely quickly. Pet owners frequently mention that these detailed findings help them figure out what to change in daily feeding routines to improve overall animal health. Some reviewers were not happy with the accuracy, mentioning that the findings conflicted directly with veterinary advice or felt entirely unreliable. A few other consumers also felt that the test types were somewhat confusing, expecting a traditional allergy diagnosis instead of a broader sensitivity breakdown.

What people talk about most

Product

Clients share ambiguous opinions on product as some reviewers noted that the reports helped them adjust their... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the testing process is... See more

Service

Customers consistently note ambiguous experiences with service, as many reviewers highlight extremely fast... See more

Response time

Customers had positive experiences with response time, frequently highlighting fast results and quick... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers report that fast test results... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My dogs hair sample was lost twice, I finally mailed it certified return receipt. When I got the results I was relieved…Until I brought them to our vet. Our vet said the testing done was “unreliable”... See more

Company replied

Rated 5 out of 5 stars

They were super quick with getting the testing done and seems that it was very thorough. My dog is still having issues with itching, so I’m going to have to dig down into the additives that he was sen... See more

Company replied

Rated 5 out of 5 stars

Ive used the tests for my 3 dogs and 3 fosters (dogs and cats). Ive recommended it way too many times to count. The cost compared to standard allergy blood tests in my area is so economical. The resul... See more

Company replied

Rated 5 out of 5 stars

Very happy with the whole experience! This was soooo easy and convenient to do this testing for our puppy. She's had a lot of tummy issues since the day we brought her home - vet kept suggesting dif... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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4.0

All reviews

(3,140)

450 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely awful company very deceitful…

Absolutely awful company very deceitful and misleading advertising with no accountability. Their tests are not based in science they can’t provide any clinical research studies to back up the science behind their testing methods. I would advise you to save your money and go to a proper vet.

5 August 2026
Unprompted review
My Pet Sensitivity logo

Reply from My Pet Sensitivity

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations.

We’d like to gently clarify that we offer both allergy and sensitivity testing, which are two distinct types of tests. To help customers select the right option for their needs, we detail the specific scope and purpose of each test on its individual product page.

We always encourage reviewing these details prior to ordering, but we completely understand how these distinctions can sometimes be confusing. If you’d like us to take a closer look at your order or help guide you toward the right test, please reach out to our team directly so we can assist you.

Rated 5 out of 5 stars

Very easy quick and thorough

Very easy quick and thorough
Suggesting to my friends
Now I know exactly what is good and bad for my pup
Makes it easy now to know exactly what he has sensitiities too

27 July 2026
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Reply from My Pet Sensitivity

We're so glad to hear that you found our service to be easy, quick, and thorough. We truly appreciate your positive feedback!

Rated 4 out of 5 stars

I didn't know my dog ate alligator!

I was pleased with the speed of the results, and surprised by some of the findings. It is been useful when cutting out some things from Spooky's diet. I didn't actually realise she had eaten alligator, but it had been in a gift box from her behaviourist at Christmas!!
The only negative I have is that I emailed the company to ask for clarification on some things but didn't get a reply.

28 July 2026
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Reply from My Pet Sensitivity

Thank you for your feedback! We’re pleased to hear the test has been useful for Spooky and that you found the results helpful. 🐾

We did reach back out to you on June 28th regarding your query. Could you please check your junk/spam folder to see if our response landed there? We’d be happy to help with any outstanding questions.

Rated 5 out of 5 stars

Everything was very easy to do

Everything was very easy to do , it was explained well and was all very quick , I learnt so much about my puppy .

22 July 2026
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Reply from My Pet Sensitivity

We're so happy to hear that you found everything easy and quick, and that you learned so much about your puppy! We appreciate your kind words.

Rated 5 out of 5 stars

Quick results!

Quick results!! The tests provided so much valuable information!! Highly recommend for any pet owner trying to improve the health of your four legged friend.

11 August 2026
Unprompted review
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We're so glad to hear you received quick results and found the information valuable! It's wonderful to know we could help you improve your furry friend's health.

Rated 5 out of 5 stars

Gave me much more insight

Gave me much more insight, to see what our old cocker spaniel Seamus, is sensitive to, therefore making it easier to, make him comfortable in what we feed him

23 July 2026
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Reply from My Pet Sensitivity

We're so happy to hear our product helped you understand Seamus's sensitivities better, making meal times more comfortable for him. We appreciate your kind words!

Rated 5 out of 5 stars

The results were quick

The results were quick, and the first thing I noticed was my cat's high reactivity to lamb, which was the main protein in the food I was feeding her.

A coworker recomended mypetsensitivity.com when I told her how my cat was overgrooming and had developed psychgenic alopecia.

Thank you, my cat is growing back fur and she is calm since I have changed her diet.

1 August 2026
Unprompted review
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We're so happy to hear about your cat's positive transformation! It's wonderful that our service helped identify the issue and bring her comfort. We appreciate you sharing your experience and are thrilled to know she's recovering well.

Rated 5 out of 5 stars

We choose this company for two of our…

We choose this company for two of our dogs with allergies and intolerances.
Quick results, very accurate test results.
We have since avoided all foods listed on the results and the difference in our dogs is incredible, happy healthy dogs now we know what to avoid.
Brilliant results. Accurate results

12 December 2025
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We're so happy to hear that our tests provided such quick and accurate results for your two dogs with allergies and intolerances. It's wonderful to know that avoiding certain foods has made such an incredible difference, leading to happy, healthy pets. We appreciate your kind words.

Rated 5 out of 5 stars

Excellent

Excellent, what a difference we honestly thought chicken was the issue with our Staffy, but after doing the My Pet Sensitivity test turns out pork was the main food sensitivity issue, we have since removed all pork products from his diet and he’s itching has definitely improved, he seems much happier. This test was very thorough and so easy. Would definitely recommend if you’re concerned and unsure what could be causing certain issues.

6 August 2026
Unprompted review
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We are so happy to hear that our sensitivity test helped you identify the cause of your Staffy's discomfort! It's wonderful to know that removing pork from his diet has made such a positive difference in his well-being and happiness. We appreciate you sharing your positive experience and recommending our service to others.

Rated 1 out of 5 stars

You only delivered one of two pet…

You only delivered one of two pet reports.

21 July 2026
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We’re sorry to hear that you initially only received one of your two pet reports.

We’ve checked our records and can confirm that both reports were issued and sent to you on 21st July. However, we completely appreciate that one may not have reached you, so we have now resent both reports to you.

We do have both telephone and email support available and always encourage customers to contact us directly if they experience an issue, as we’re more than happy to investigate and resolve things as quickly as possible. In this instance, we would have been very happy to look into this for you before a review was left.

We’ll also be in touch directly to make sure that you’ve received both reports safely this time.

We’re sorry again for the inconvenience and hope we’ve now been able to resolve this for you.

Rated 5 out of 5 stars

Quick and Easy

I received my packet. I followed the instructions. My packet got there in a couple of days and only a day later I received my results. I know the new vet doesn't agree with these kinds of tests but I have found it to be very helpful. Thank you, Pet Sensitivity,

14 July 2026
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Reply from My Pet Sensitivity

We're so happy to hear that our testing process was quick and that you received your results promptly. We appreciate you sharing how helpful our service has been for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

Lots of information for the price and very helpful!

Easy to get the sample required. Results came pretty quickly. It was a very reasonable price for the amount of information received. It has been very helpful in getting my dog's skin cleared up after many years of struggles with it.

22 June 2026
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We're so pleased to hear that our service was easy to use and provided valuable information quickly! It's wonderful to know that the results have been instrumental in clearing up your dog's skin after years of struggle. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Great service

Great service - fast and efficient. Report was clear and easy to understand.

14 July 2026
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We're delighted to hear that you found our service fast and efficient, and that the report was clear and easy to understand. Thank you for your positive feedback!

Rated 1 out of 5 stars

Fake tasting

Rubbish said my dog can have chicken when even the smallest bit makes her ill and that she is fine with grass when she isn’t she breaks out in hives. Only meet she can eat at the minute is beef and toys saying she is highly sensitive to it? Robbing people of there money your not testing the hair for that may thing as you had my dogs hair for less then 24 hour before you sent to results out. No where near enough time to test for 2 things let alone the amount you advertised. I fly. Need someone to ring me to “clarify “ I know the difference in sensitivity and reaction it was just one example I made

7 August 2026
Unprompted review
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We’re sorry to hear you’re unhappy with your results. We do want to clarify that hives are typically associated with an allergic reaction rather than a sensitivity, and our sensitivity test is not an allergy test.

We’ve requested your details so that a member of our team can contact you directly and help explain your dog’s results and how the report should be interpreted. We’ll be happy to discuss your concerns further and provide clarification regarding the testing process.

Rated 5 out of 5 stars

It was easy and it gave me a lot of…

It was easy and it gave me a lot of good information with out having to stress my cat out by taking him to the vet

16 July 2026
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We're so glad our service provided helpful information without causing stress for your cat. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great service

Great service, kept me updated throughout, very fast results. I am able to go through my dogs diet and change his food knowing it won't affect him. I would definitely recommend.

29 July 2026
Unprompted review
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We're so glad to hear our service helped you confidently manage your dog's diet. Thank you for your wonderful feedback and recommendation!

Rated 4 out of 5 stars

My dogs hair sample was lost twice

My dogs hair sample was lost twice, I finally mailed it certified return receipt. When I got the results I was relieved…Until I brought them to our vet. Our vet said the testing done was “unreliable” so now I have to pay for another lab to test my dogs hair.

14 July 2026
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We are truly sorry to hear about the difficulties you experienced with the sample and the vet's assessment of our testing. We understand your frustration and the added burden of needing further tests. We are reviewing our processes to prevent similar issues.

Rated 3 out of 5 stars

The process was easy, results confusing

The process was easy, fast and affordable. The results were confusing. I was very careful not to mix up the samples! The results for our young healthy dog looked like they should have been the results for our older dog that has all kinds of allergies. The list for they young healthy dog, with no allergies was long! The list for the older dog with lots of allergies was short and did not include foods we know he is allergic to. So we are stumped as to what to do with the results. Listing SO many things' dogs might be allergic to was overwhelming.

9 July 2026
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We appreciate you sharing your experience with us and are sorry to hear the results were confusing. We understand your frustration when the findings don't align with your expectations, especially given your careful sample collection. We recognize how overwhelming a long list of potential sensitivities can be.

We are always working to improve the clarity and accuracy of our reports, and your detailed feedback is invaluable in that process. We are reviewing our reporting methods to ensure they are as helpful and straightforward as possible for all our customers.

Rated 5 out of 5 stars

Great Service

I received the results sooner than expected and the report was very thorough to help me dial in a food for my sensitive dog without the ingredients causing the problems. I am going to do my other dog now.

27 July 2026
Unprompted review
My Pet Sensitivity logo

Reply from My Pet Sensitivity

We're so glad to hear that the results helped you find the right food for your sensitive dog! It's wonderful that the report was thorough and beneficial. We look forward to helping your other dog too!

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