MyScents.Shop Reviews 

384
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the genuine, high-quality products and competitive pricing, often saving money compared to other retailers. Many highlight the quick, efficient delivery, with well-packaged orders often arriving ahead of schedule and regular updates provided. Reviewers commend the fantastic, reliable service, appreciating the straightforward ordering process and helpful communication. However, some customers noted significant delays in order dispatch and delivery, with products not being received and poor communication regarding these issues, including unanswered emails and ignored requests.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Consumers find service to be positive, with many reviewers describing it as quick, easy, and efficient.... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting significant issues such... See more

Price

Customers had positive experiences with price, often highlighting competitive and excellent prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I came across this website using a search engine for a perfume I needed for a birthday present. I am so glad I found it, not only did I save £40 on the price everywhere else, delivery was quick, the p... See more

Company replied

Rated 5 out of 5 stars

First time I've used My Perfume Shop and am very impressed. Prices and choices were good and delivery quick. Notified when items were despached for delivery and method of delivery. Will definitely... See more

Rated 5 out of 5 stars

Never heard of the company before but after seeing a few reviews on here, I thought I would give them a try. I ordered a 75ml bottle of Hugo Boss Man fragrance which was on sale at a great price. Wa... See more

Company replied

Rated 5 out of 5 stars

A good choice on line. I was wanting an Eau De Toilette that I had brought in France, made by Jeanne Arthes, which I love. Although still available on line I opted for a different kind, still by J... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

Written by the company

At MyScents.Shop, we understand that fragrance is more than just a scent – it's a personal statement, a moment captured, and a story told without words. That’s why we are passionately committed to helping you find your perfect match, whether it’s a timeless classic or a modern masterpiece. We pride ourselves on offering a carefully curated collection of 100% authentic designer perfumes, catering to every personality, occasion, and preference. But what truly sets us apart is our unwavering focus on you, our valued customer. From seamless shopping experiences to fast, reliable delivery and dedicated support, your satisfaction is at the heart of everything we do. Explore our range and experience a level of service that makes your fragrance journey as memorable as the scents themselves. 💛


Contact info

4.8

Excellent

TrustScore 5 out of 5

384 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(384)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A no hassle purchase worth good…

A no hassle purchase worth good delivery time and products packaged very well to help protect the bottles

14 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

David, I’m glad the whole process was smooth for you – quick delivery, no drama, and packaging that does its job. Those bottles get the VIP treatment here so they arrive looking exactly as they should.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Swift efficient service.

18 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

William, that’s exactly how I like to run things – fast, efficient, and straightforward from start to finish.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Charlie devine body spray

Charlie devine body spray is my favourite deodorant, and I am unable to find it anywhere else. When I found this website with that body spray I was really surprised, as I thought it would no longer be available to buy. Thank you so much 😊

10 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Ann, I’m really pleased we could help you track down your favourite Charlie Devine body spray – it’s always a nice surprise when you find something you thought had vanished from the shelves. I’ll make sure we keep it stocked so it’s never too hard to get hold of again.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Brilliant

Easy to order, fantastic pricing, fast delivery, will use again.

16 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Ian, sounds like we ticked all the boxes – simple ordering, great value, and quick delivery. I’ll be ready whenever you are for the next one.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Brilliant

After weeks of searching, found my favourite Serge Lutens perfume.
Very reasonably priced.
Easy transaction and delivery on time.
I’ll be back!! X

15 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Gill, I’m glad we could end the search for your favourite Serge Lutens – it’s always satisfying to track down a fragrance you’ve been hunting for. Happy to hear the price, transaction, and delivery all hit the mark too. I’ll be here whenever you’re ready for the next one.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Was a slight delivery issue but they…

Was a slight delivery issue but they resolved it immediately. Top service

14 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

JJ, I’m glad we could get that delivery hiccup sorted straight away – things don’t always go perfectly, but I’ll always jump on a fix as quickly as possible. Appreciate you recognising the service.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Brilliant

Excellent prices quick delivery would definitely recommend you.

11 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Susan, I’m pleased we could pair great prices with quick delivery – that’s exactly the balance I aim for. Thank you for the recommendation, it means a lot.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Great price for aftershave, quick delivery

Great price for aftershave. Quick delivery. Will definitely use this site again.

8 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Penny, I’m glad the aftershave arrived quickly and at the right price – that’s how it should be. I’ll be ready to help whenever you’re back for the next one.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Kept informed of the status of my order. Great customer service

12 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Francine, I’m glad you felt looked after from start to finish – quick delivery, clear updates, and customer service you can actually reach. That’s exactly how I want every order to run.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Great product

Quick delivery long lasting smell, extremely good value for money, would highly recommend.

12 July 2025
Unprompted review
MyScents.Shop logo

Reply from MyScents.Shop

Sounds like that one’s hitting the mark for you, William – quick to arrive, sticks around all day, and doesn’t break the bank. Can’t ask for much more than that. Appreciate the shout-out.

Chris
Founder
MyPerfume.Shop

Rated 5 out of 5 stars

Excellent prices for quality products

I came across this website and managed to find all the perfumes fragrances I was looking for at exceptional prices. All the items arrived with couple of days and I couldn’t be happier. I will certainly continue to use this company.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Myperfume.shop is the best by far

I genuinely would never buy my perfume from anywhere other than Myperfume.shop now

The prices are unbeatable the service so quick and efficient

I have been buying perfume from here for a while now and can highly recommend

1 July 2025
Unprompted review

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