The lady I was talking with was extremely helpful and competent in everything I enquired about. Although it wasn’t a long call she understood what I was asking and gave me reassurance as to my next... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dom was friendly and professional, he answered all of my questions perfectly and gave me the information I needed. Based on my call with Dom I am moving on to the next stage, happy that I contacted th... See more
Having a great deal of stress and difficulty trying to sort out my pension pot with Aegon. Complete nightmare to actually get anywhere with anyone from that company!! Spoke to Robert Wood at My Pensio... See more
Company replied
Nicholas was very cheerful and happy to answer all my questions and break down what this service can provide
Company replied
Company details
About My Pension Choices
Written by the company
Here at My Pension Choices, our goal is to provide all UK retirees with access to the trusted advice and support they need to make the most informed choices for their retirement.
MyPensionChoices.com is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to the delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.
Regulatory DisclosuresContact info
Unit 5 Airport West, Lancaster Way, Yeadon, LS19 7ZA, Leeds, United Kingdom
- 0800 008 6064
- enquiries@mypensionchoices.com
- mypensionchoices.com
4.8
Excellent
375 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from My Pension Choices
Hi Robert,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our service.
All the best,
The My Pension Choices Team
My Pension Choices - Useful Service
My Pension Choices were able to pass my details onto a Financial Advisor who contacted me quickly. Having reviewed my current arrangements they were able to suggest one thing I wasn’t aware of. There was no pressure to buy product's and as all was in order with nothing for them to do the initial consultation was free. I was very impressed with the service and the quality of the recommendation so I would happily use them again.
6 October 2025
Reply from My Pension Choices
Good evening,
We’re pleased to hear you found the service useful and that your adviser provided clear guidance without any pressure. Helping you connect with the right adviser and offering quality recommendations is what we aim to do.
Best wishes,
The My Pension Choices Team
Speedy response and great choice on the…
Speedy response and great choice on the advisor selection
14 November 2025
Reply from My Pension Choices
Hi Jeff,
Thank you for your feedback. We’re delighted that you experienced a quick response and were matched with the right adviser. Making those connections efficiently is exactly what we strive for.
Warm regards,
The My Pension Choices Team
Very helpful advice no trying to sell…
Very helpful advice no trying to sell me anything and very nice and polite, and pointed me in the right direction
13 November 2025
Reply from My Pension Choices
Hi Gerry,
We’re glad to hear that our agent provided helpful and polite guidance, without any pressure, and pointed you in the right direction. It’s always our goal to ensure you feel supported and confident about your next steps.
Kind regards,
The My Pension Choices Team
Excellent member of the team.
The lady I was talking with was extremely helpful and competent in everything I enquired about. Although it wasn’t a long call she understood what I was asking and gave me reassurance as to my next actions regarding my unclaimed pensions.
I recommend her for her courteous service and thank her on my behalf please.
10 November 2025
Reply from My Pension Choices
Hi Nick,
Thank you for your kind words. We’re delighted to hear that our agent provided such helpful and competent support and was able to connect you with an adviser for further guidance. It’s great to know you felt reassured about your next steps.
Best regards,
The My Pension Choices Team
Discussed
Discussed , listened, polite, easy to talk to, very pleasant, explained all.
11 November 2025
Reply from My Pension Choices
Hi Christine,
Thank you for your feedback. We’re pleased to hear that our agent was easy to talk to, listened carefully, and explained everything clearly. We’re glad they were able to connect you with an adviser who could provide guidance tailored to your needs.
Warm regards,
The My Pension Choices Team
Reply from My Pension Choices
Hi Simon,
Thank you for your feedback. We’re glad you found the support helpful and that your experience with our team was positive.
Kind regards,
The My Pension Choices Team
Reply from My Pension Choices
Hello Phil,
We’re pleased to hear that your introductory call was friendly, informative, and flexible. Connecting people with the right adviser is always our priority.
Best wishes,
The My Pension Choices Team
Rachel was precise and well…
Rachel was precise and well knowledgeable and understanding. Thanks for your candor and openness
7 November 2025
Reply from My Pension Choices
Hi Graeme,
Thank you for your feedback. We’re delighted to hear that Rachel was knowledgeable, understanding, and able to support you openly. We’re pleased she could help you take the next step toward connecting with an adviser who can provide guidance tailored to your needs.
Warm regards,
The My Pension Choices Team
The company that you got me in touch…
The company that you got me in touch with the lady listened to what I had to say and the advice that she gave me was excellent thanks Graham 😊 👍
24 October 2025
Reply from My Pension Choices
Good evening,
Thank you for taking the time to share your experience. We’re glad to hear that your meeting with the adviser was productive and that you now have clarity on your options.
We’re pleased that Graham was able to connect you smoothly with the right adviser and provide the support you needed.
All the best,
The My Pension Choices Team
Met with the advisor and discussed my…
Met with the advisor and discussed my options and will stay in touch.
15 October 2025
Reply from My Pension Choices
Hi Barrie,
Thank you for taking the time to share your experience. We’re glad to hear that your meeting with the adviser was productive and that you now have clarity on your options.
We aim to make the connection to a financial adviser as smooth and helpful as possible.
Kind regards,
The My Pension Choices Team
Fast response.
7 October 2025
Reply from My Pension Choices
Good afternoon,
Thank you for your review.
We’re glad to hear you received a fast response. It’s great to know our service is making the process quicker and easier for our customers.
Warm regards,
The My Pension Choices team
Very friendly and clear
Very friendly and clear, no fuss, sorted out an appointment straight away.
26 September 2025
Reply from My Pension Choices
Hi Martin,
Thank you for your comments.
We’re delighted to hear that you found the service friendly, clear, and efficient. Our aim is to make the process straightforward and hassle-free, so it’s great to know we were able to sort out your appointment quickly.
Many thanks,
The My Pension Choices Team
Reply from My Pension Choices
Hi John,
Thank you for your review. We’re pleased to hear you found our team professional and friendly. Our goal is to make it easy for you to connect with a financial adviser who can provide the support you need.
Many thanks,
The My Pension Choices Team
Very good service from these people…
Very good service from these people gave good information on time so helpful
1 September 2025
Reply from My Pension Choices
Hi Keith,
Thank you for your review. We’re pleased to hear you found the service helpful and that the information was provided clearly and on time. It’s great to know you had a positive experience with us.
All the best,
The My Pension Choices Team
This is not AVIVA
This is not AVIVA. The address is ALMOST exactly the same. No idea if they are any good but feel disingenuous.
30 August 2025
Unprompted review
Reply from My Pension Choices
Good morning,
Thank you for taking the time to leave us a review. Our aim is to connect people with quality financial advice and we use a range of search terms to help individuals find relevant information when researching their pension options online.
To clarify, our website has no affiliation with AVIVA, and we do not present it as such. We make every effort to ensure this is clear throughout the site and in our communications.
We're sorry to hear that this did not meet your expectations. If you have any further feedback or would like to share more about your experience, we’d really appreciate it. Please feel free to contact us directly at enquiries@mypensionchoices.co.uk.
Kind regards,
The My Pension Choices Team
Is it not a little early to be asking…
Is it not a little early to be asking me for feedback?? So far so good but I'd like to reserve judgement if you don't mind??
21 August 2025
Reply from My Pension Choices
Hi John,
Thank you for your feedback. We completely understand your point, and we’re glad to hear things have been positive so far. Our role is to connect you with a financial adviser, and we hope the next steps continue to meet your expectations.
Many thanks,
The My Pension Choices Team
The chap i spoke to was very helpful…
The chap i spoke to was very helpful and informative. He took basic details to pass on the financial advisor ahead our meeting.
Meeting was set up in a reasonable time frame to help me decided what I should to with my pensions
19 August 2025
Reply from My Pension Choices
Good morning,
Thank you for taking the time to leave a review.
We’re pleased to hear our team member was helpful and informative, and that your details were passed on smoothly to the financial adviser. It’s great to know your meeting was arranged promptly to help you consider your pension options.
All the best,
The My Pension Choices Team
Reply from My Pension Choices
Hi Julie,
Thank you for your review.
We aim to connect you with the very best financial advice, so it’s great to hear you were pleased with the professional and pressure-free service you received.
Many thanks,
The My Pension Choices Team
Reply from My Pension Choices
Hi Tracy,
Thank you for taking the time to leave a review.
We’re glad to hear the conversation was both thorough and informative, covering all the right points to get things moving.
Kind regards,
The My Pension Choices Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.