Banner for IMEDicare - Pelvic Health Naturally

IMEDicare - Pelvic Health Naturally Reviews 

1,656
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 295 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and are securely packaged to ensure complete privacy. People also find the website very easy to navigate when placing orders, and consistently describe the items as highly effective and well made. However, some reviewers were not happy with the sizing options, mentioning that certain garments felt too snug or simply did not fit properly. A few other people also felt that certain devices were uncomfortable to use during daily routines or failed to prevent leakage as expected.

What people talk about most

Product

Consumers find product to be positive, highlighting that the items are well made and fit for purpose.... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising the prompt, speedy, and... See more

Order

Reviewers mention positive feedback about order processes, highlighting fast delivery and smooth... See more

Quality

Users describe positive interactions with quality, noting that the items are well made and feature excellent... See more

Service

Clients share positive opinions on service, highlighting efficient sales requests and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast and professional delivery. I am extremely happy with Efemia bladder support that I ordered from the site. I am a competitive strength athlete and have issues with stress incontinence during heavy... See more

Company replied

Rated 5 out of 5 stars

Good price and delivered quickly. Used Royal Mail Parcels to deliver instead of Evri or DpD, both of which have proved unreliable before. Marked the box to say "private don't leave with a neighbour",... See more

Company replied

Rated 5 out of 5 stars

Your product was recommended by my physio after my surgery. I researched similar products but bought this product based on reviews . It arrived within a few days well packaged with a warning not to le... See more

Company replied

Rated 5 out of 5 stars

imedicare was recommended by a colleague. I found the web sight easy to navigate. My purchases were received with out delay having discussed by E-mail being a male items for a elderly females incontin... See more

Company replied


Company details

  1. Medical Equipment Supplier
  2. Medical Supply Store

About IMEDicare - Pelvic Health Naturally

Written by the company

iMEDicare – Pelvic Health Naturally | UK Specialists Since 2004

At iMEDicare, we understand that conditions such as erectile dysfunction, Peyronie’s disease, ejaculatory dysfunction, and male and female urinary incontinence can feel deeply personal and difficult to talk about.

For over 20 years, we have helped people across the UK and Ireland regain confidence, comfort and control through clinically supported, medical-grade pelvic health solutions.

Our role is simple: to provide safe, effective and discreet medical devices — backed by professional guidance — so that you can make informed decisions about your pelvic health.

Clinical Expertise You Can Trust

iMEDicare works closely with NHS clinicians, healthcare professionals and patients to ensure appropriate product selection, correct usage and optimal outcomes. Many of our products are available on NHS GP prescription, and all are available for private purchase.

Our experienced medical product advisors provide nationwide coverage across the UK and Ireland and can arrange confidential televideo consultations for personalised support.

Erectile Dysfunction & Penile Rehabilitation Support

We specialise in medical-grade vacuum erection devices (VEDs) for the treatment of erectile dysfunction and penile rehabilitation. Our range includes the clinically respected SOMAerect® Size to Fit system, commonly used for:

  • Erectile dysfunction (ED)
  • Post-prostatectomy penile rehabilitation
  • Diabetes-related erectile dysfunction
  • Circulatory-related ED
  • Peyronie’s disease support

We provide sizing guidance and structured usage advice to help ensure safe and effective results.

Urinary Incontinence Solutions – Male & Female

Urinary incontinence can significantly affect quality of life. We supply clinically developed, reusable and environmentally conscious continence solutions, including:

  • Efemia® Bladder Support – A non-surgical bladder support pessary for female stress urinary incontinence
  • Men’s Liberty™ – An external condom catheter designed for men with a retracted penis
  • Male urinary incontinence management devices
  • Reusable continence alternatives to reduce reliance on disposable pads

Our aim is to help individuals feel secure, independent and confident in daily life.

Non-Surgical Phimosis Treatment

We also provide Novoglan® Phimosis Expander Kits, offering a clinically recognised, non-surgical option for the treatment of phimosis.

Why Patients and Clinicians Choose iMEDicare

  • Established UK pelvic health specialist since 2004
  • Trusted by NHS clinicians and healthcare professionals
  • Medical-grade, clinically supported products
  • NHS prescription guidance available
  • Discreet and confidential service
  • Reusable, environmentally responsible solutions
  • Full UK & Ireland coverage

We recognise that seeking help for erectile dysfunction or urinary incontinence can feel overwhelming. Our team is committed to providing respectful, professional and evidence-based support at every stage.

Contact iMEDicare – Pelvic Health Naturally

Email: contact@imedicare.co.uk
Phone: 01923 237795
Hours: Monday–Friday, 8am–5pm

You can learn more about our erectile dysfunction devices, urinary incontinence solutions and pelvic health medical products at www.imedicare.co.uk.

iMEDicare – Pelvic Health Naturally.
Delivering clinically trusted pelvic health solutions with compassion, discretion and expertise since 2004.

Written by the company


Contact info

Promotion box for IMEDicare - Pelvic Health Naturally

Pelvic Health Naturally - Device Advice

Did you know that we have a team of Medical Reps who can assist?

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,656)

292 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your kind feedback! We’re delighted to hear that you found our product seamless and discreet. We really appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Absolutely life changing and would…

Absolutely life changing and would recommend to anyone who needs this respectively

3 July 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve found our product life-changing and that you would recommend it to others. Your kind words mean a great deal to our team.

Rated 5 out of 5 stars
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your wonderful review! We're delighted to hear that you were pleased with our quick delivery service. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon!

Rated 5 out of 5 stars

imedicare was recommended by a…colleague

imedicare was recommended by a colleague. I found the web sight easy to navigate. My purchases were received with out delay having discussed by E-mail being a male items for a elderly females incontinence. problems were resolved swiftly and with stile.

28 June 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for taking the time to leave such a thoughtful review. We're delighted that you were recommended to iMedicare by a colleague and that you found our website easy to navigate. We're also pleased that our team was able to answer your questions by email and help you find the right products, with your order arriving promptly. Providing helpful, discreet, and efficient service is very important to us, and we're so glad we could assist. We truly appreciate your support and look forward to helping you again in the future.

Rated 4 out of 5 stars

Quick response

Quick response

24 June 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your review! We're delighted to hear you were happy with our quick response. We really appreciate your feedback and look forward to assisting you again whenever you need us.

Rated 5 out of 5 stars

Easy to use and find what I needed

Easy to use and find what I needed

27 July 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your lovely review! We're so pleased to hear that you found our website easy to use and were able to quickly find what you needed. We really appreciate your feedback and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Mens absorbent pants.

Absolutely brilliant. Absorbent pants, lovely soft material that can be tumble-dried. Do the job perfectly. My first order and most impressed.

24 July 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you so much for your wonderful review! We're delighted to hear that you're so impressed with your first order. It's great to know that you found the absorbent pants soft, effective, and convenient to tumble dry. We really appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Purchase was straight forward

Purchase was straight forward with prompt delivery

26 June 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your great review! We're delighted to hear that your purchase was straightforward and that your order was delivered promptly. We really appreciate you taking the time to share your experience and hope to serve you again soon!

Rated 5 out of 5 stars

Delivery

Delivery and helpfulness

23 June 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you so much for updating your review to 5 stars.

We really appreciate you taking the time to amend it and are glad to hear the original rating was left in error. Your understanding and support mean a great deal to our small business.

Thank you again for your kind feedback, and we hope to be of service to you again in the future.

Rated 5 out of 5 stars

Easy to order and delivery service was…

Easy to order and delivery service was excellent. The product is easy to use and is very effective. What a difference compared to using large pads. Still use a small pad just in case but much better than previous.

22 June 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for taking the time to leave us such a wonderful review.

We're delighted to hear that you found the ordering process straightforward and that your delivery arrived promptly. It's especially rewarding to know that the product has made such a positive difference for you and is proving to be much more effective than using larger pads.

We really appreciate your feedback and thank you for choosing our products. If you ever have any questions or need further assistance, we're always here to help.

Rated 3 out of 5 stars

Additional items very expensive

I had to purchase an additional “tube” and a separate “ring” for the apparatus and the cost (plus of course the delivery costs) was ridiculous..

22 July 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for taking the time to share your feedback.

We're sorry to hear that you were disappointed with the cost of the replacement tube and maintenance ring.

To help us better understand your situation, could you please let us know how you originally obtained your device? Was it supplied through the NHS or purchased privately?

As these are medical devices, the replacement cylinder and maintenance ring are specialised components manufactured to meet the requirements of the device as a whole, and their pricing reflects this.

Our delivery charges are based on the actual cost of secure, tracked, and signed-for postage. We do not add any additional margin or profit to these shipping costs.

We appreciate your feedback and look forward to your reply so we can better understand your experience.

Rated 5 out of 5 stars
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for taking the time to leave us such a positive review.

We're delighted to hear that you were pleased with our prompt service and good communication. Your feedback is greatly appreciated and motivates us to continue providing the highest level of service to our customers.

Thank you for choosing us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

A company you can depend on.

Items delivered quickly with no issues.
A very reliable company.

17 July 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you very much for your wonderful review.

We're delighted to hear that your items were delivered quickly and without any issues. It's especially rewarding to know that you consider iMEDicare to be a reliable company you can depend on.

We truly appreciate your kind words and your support. Thank you for choosing iMEDicare, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Good products and work well

Good products and work well

20 June 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for taking the time to leave us a review.

We're delighted to hear that you're pleased with our products and that they work well for you. Your feedback is greatly appreciated, and we're grateful that you chose iMEDicare.

Thank you for your support, and we look forward to serving you again in the future.

Rated 3 out of 5 stars

The customer service is excellent and…

The customer service is excellent and delivery was both discreet and speedy!
Unfortunately despite having exchanged my purchase for a different style and smaller size my underwear just does not fit me. The smaller size was a bit better but the dimension of the leg is just too wide.
Wore one pair once and - disaster! Other pair still untouched in pack
I am too embarrassed to send them back again for a refund!

21 June 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for taking the time to leave us your feedback.
We're delighted to hear that you found our customer service excellent and that your delivery was both discreet and speedy. We're sorry, however, to learn that the replacement underwear still wasn't the right fit for you.
Please don't feel embarrassed about getting in touch. We want to help if we can. Kindly email our Customer Service team at orders@imedicare.co.uk with your request, and we will review your situation and see what we can do to assist.
Thank you again for your feedback, and we hope to hear from you soon.

Rated 5 out of 5 stars

Very quick delivery and it does what it…

Very quick delivery and it does what it says on the tin 😉

14 July 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you very much for your wonderful review!

We're delighted to hear that your order arrived quickly and that the product is doing exactly what you expected. Your feedback is greatly appreciated, and we're pleased to know you had a positive experience with us.

Thank you for choosing iMEDicare, and we hope to be of assistance again in the future.

Rated 5 out of 5 stars

All efficient

All efficient

18 June 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for taking the time to leave us a review.

We're pleased to hear that you found our service efficient. We appreciate your feedback and look forward to helping you again should you need us.

Rated 5 out of 5 stars

Myles the rep was excellent

Myles the rep was excellent, knowledgeable and reassuring.
I would happily reccomend .

15 July 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you so much for your wonderful review.

We're delighted to hear that Myles was excellent, knowledgeable, and reassuring during your experience. We'll be sure to pass on your kind words to him—they'll mean a great deal.

Thank you also for your recommendation. We truly appreciate your support and are pleased we could provide you with a positive experience.

Rated 5 out of 5 stars
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you for your kind review!

We're delighted to hear that you were pleased with our service and that your order arrived on time. Your feedback means a great deal to us and motivates us to continue providing the best possible experience for our customers.

Thank you for choosing iMEDicare. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Great Service

Struggled to get my product from my GP, apparently, its not on prescription. IMEDicare had the product, sent & delivered in excellent time, superb service.

7 May 2026
IMEDicare - Pelvic Health Naturally logo

Reply from IMEDicare - Pelvic Health Naturally

Thank you so much for taking the time to leave us such a wonderful review.

We're delighted to hear that you received your product quickly and that you were pleased with our service. We understand how frustrating it can be when you're unable to obtain a product through your GP, so we're glad we could help and ensure you received what you needed without delay.

Thank you for choosing iMEDicare. We truly appreciate your support and look forward to assisting you again if you ever need us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look