Myoovi Reviews 

1,594
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers had a great experience with this company. Many consumers found the product to be a significant benefit, helping reduce severity of pain and enabling them to function better during difficult times. People appreciate that the device offers instant relief when applied, which is helpful compared to waiting for other pain management methods to take effect. However, some customers also felt that performance declined, noting issues such as the device stopping abruptly or the battery life not meeting expectations. A few other people mentioned concerns about product features, like lack of customizable pulse selection or the new model being bulkier and noisier. Moreover, some reviewers experienced difficulties with team interaction, mentioning slow responses regarding requests for refunds or feeling patronized by service representatives.

What people talk about most

Product

People report positive experiences with product, highlighting how it effectively manages severe pain from... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the device is portable,... See more

User experience

Clients share ambiguous opinions on user_experience. Many consumers praise the discreet and comfortable... See more

Customer service

Reviewers mention ambiguous feedback about customer_service, reflecting a sharp split in consumer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My teenage daughter has suffered with pain from her periods since she started at age 10. Finding this product and her using it for approx a year now has helped her significantly. She still has to take... See more

Rated 4 out of 5 stars

This has been a game changer for my endometriosis pain. I use it on my lower back for most of the month and it provides instant relief.

Rated 4 out of 5 stars

Further update to this review and changes from 1 star to 4 stars… 29.04: After they initial miscommunication and delay in responding the customer service team have fully supported me in returning a... See more

Company replied

Rated 4 out of 5 stars

I love my Oovi, it has definitely helped me with my pain - I have the first one that was released. Only issue is the sticky pads I can only wear for a couple of hours at a time as I come out in a... See more


Company details

  1. Health and Beauty Shop
  2. e-Commerce Service

Written by the company

Myoovi is instant, drug-free period pain relief. Founded by UK Doctors and designed with your comfort in mind.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(1,594)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

It works miracles!

I have experienced severe period pain for years, which affects my work, sleep and day to day activities. I have just had my first period since using Myoovi and the pain reduced drastically. It takes some getting used to and to find the right setting, but it truly works. I haven’t had sleepless nights or had any problems concentrating on work. I wish I’d tried it sooner

4 June 2024
Unprompted review
Rated 1 out of 5 stars

Doesn’t work at all

Doesn’t work at all…on top of that it’s ridiculously expensive…

6 June 2024
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Amy, our apologies for the inconvenience this may have caused you. Kindly send us an email at support@myoovi.co.uk to resolve the matter.

Hope to hear from you soon!

Rated 1 out of 5 stars

Where is the FDA Clearance ?

I have sent multiple e-mails requesting evidence that this medical device has been cleared by the FDA for sales in the USA. I have heard nothing. I can only assume they are illegally shipping these medical devices into the USA without submitting any data the FDA. Why ?
Additionally they are making unappoved claims that this device is for Endometrosis. The FDA has never approved a TENS device like this to treat this condition, so why are they making these unsupported / unappoved claims ?

1 June 2024
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Alizath, Please be advised that the device is registered for pain relief with the FDA. And we have shipped to a lot of our customers to the USA with no issue.

Myoovi is made for relief of primary menstrual pain (dysmenorrhoea). But it can also help to relieve the pain of secondary menstrual pain due to conditions such as endometriosis, fibroids, PCOS, adenomyosis or pelvic inflammatory disease. It can help manage the pain caused by these but we never claimed it will 100% cure these conditions.

We hope this clarifies the concern. Thank you and have a great day :)

Rated 5 out of 5 stars

Bought this for my fiancé.

Bought this for my fiancé.
In hopes that it would help her pains during the cycles and absolutely it works for her. After reading it has mixed reviews and some people have no relief I was over the moon that she was not getting such bad cramps and aches. She has used it for about 10 months now and even she can’t believe how she doesn’t dread that time of the month anymore.

It has worked through easy and hard cycles and usually she has to wear it for a day and night and the next day continually but can manage during the rest, unless it’s a real bad one.

I think she has recommend to her friends and the family and I have also been suggesting it when cropping up during conversation.

The only issue we have is that the latest batch of the butterfly pads did give her a rash in the applied area having worn it constantly for 2 days and a night and she said it felt like a burn, the rash does clear up but still not sure if was the extra usage or something with the pads themselves.
Just wondering if there should be an extra layer of the sticky side to peel off after the first use and they can be used again with a clean sticky side.
Aside from that we are very pleased this works. Many thanks

2 June 2024
Unprompted review
Rated 3 out of 5 stars

Only lasted 12 months

Bought it for my partner. Only had it 12 months and it has already stopped working. Just a blue light that won't turn off.
Can't find any information regarding the warranty and still waiting for customer support to get back to me.
Hopefully can be replaced otherwise it's a pain to have to buy a new one! Will update again!..

31 May 2024
Rated 1 out of 5 stars

This product did not work

This product did not work. I still had to take my daughter to a&e for help. I kept it a bit longer to try different levels as advised by myoovi but still no help. Was advised not to use it for more than an hour by GP. Still in a desperate situation with daughters periods ruining her teenage years

28 May 2024
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Charlene,

Our apologies about this, however, it seems like this is just an understanding. We never mentioned that we need the brown posting box.

To be eligible for a return your item must be returned in its original packaging of the device (where the cables, leaflets are) and must include all components of the order. We have sent you an email regarding this.

We hope this clear things up. Thank you

Rated 5 out of 5 stars

Top notch customer service

I recently ordered a Myoovi period pain device which I paid next day delivery. However, the Royal Mail failed to deliver and delivered to an unknown address. The Royal Mail did not assist in any way or apologise for their mistake and instead passed the blame to Myoovi. I contacted Myoovi and was greeted with the most fantastic customer service I have ever received. They immediately sent another device free of charge and next day delivery. They were apologetic and could not be more helpful. This one was promptly delivered (correctly this time). A few days later the first device which had gone missing gets delivered to my address. Immediately I contacted Myoovi customer service in order for me to send one of the devices back and again they were so helpful.
I have not used the device as of yet but regardless if the product works for me I have never received such amazing customer service! I will review the product once it has been used but I needed to express my gratitude of amazing customer service.

20 May 2024
Unprompted review
Rated 1 out of 5 stars

boycott them - overpriced and weird misogynistic advertising

Their recent advert from a man’s perspective of his girlfriend’s endo pain is absolutely disgusting. It paints the man out as a saviour/victim to the pain and is honestly sickening.

If I wasn’t already disgusted by this company overcharging for what is just a portable TENS machine (search that term and find loads of similar cheaper options), this has really put me over the edge.

16 May 2024
Unprompted review
Myoovi logo

Reply from Myoovi

Hey Sophie, our apologies for the inconvenience this may have caused you. Kindly send us an email at support@myoovi.co.uk resolve the matter.

Hope to hear from you soon!

Rated 2 out of 5 stars

Kept breaking after a few months

I found the Myoovi device useful in alleviating some period pain and was very pleased with it at first. However, it stopped working after about 4 months. I contacted Myoovi and received a replacement and then that one stopped working after 6 months. I contacted them again and received another replacement and that one stopped working after 5 months. Every time I asked why the life span was so short and I never received an answer to this question. After I reached out after this latest malfunction, I was told my warranty had expired and it was implied that I had not been looking after the device properly and was prompted to buy a new one. I'm disappointed by the lack of accountability by Myoovi and for blaming the customer for the fault with their product. It doesn't appear to be very good quality and given the cost, I would have expected it to last a lot longer than a few months. I will not be buying another one.

7 May 2024
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Brionny,

Thanks for your feedback. Please be advised that we are not blaming our customers for anything. We have a lot of customers who's using the device for years without any problem. And your case might be just an isolated case.

We are grateful for your patronage over the past years and we have always strived to provide seamless support whenever you encountered any issues with your device for the past year. We hope that you can understand and respect the warranty's time limit, as it is a standard practice in the industry. We do hope you understand this.

Thank you and have a great day

Rated 3 out of 5 stars

Didn't work for me

It's a subjective review as I understand not everyone experiences pain in the same way. I found it doesn't eliminate the pain I experience every month. It takes the edge off a little, but I still need really strong painkillers and even then I can't go about my day normally. I still wind up exhausted and in agony, so unfortunately for me it didn't work. :(

22 April 2024
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Victoria, thank you for your feedback!

We'd love to learn more about your experience. Kindly send us an email at support@myoovi.co.uk and let's us know how we can assist you better.

Hoping to talk to you soon!

Rated 5 out of 5 stars

Endo pain saviour!

I find my Myoovi really helps settle my intense period cramps caused from by my endometriosis- it’s really the only thing that settles them. So glad I got one!

19 April 2024
Unprompted review
Rated 1 out of 5 stars

Go to a doctor first please!!!!!!


Update 26.04.2024

Founder of Myoovi his license to practice expired 26 Nov 2020
Check on gmc-uk.org doctors 7553078

After few emails I was able to find out more detailed list of ingredients which is not available on the packaging of the supplements, like Myendo. For example what type of magnesium is used and what is used to make capsules.
This is essential for people who might be intolerant.

I still can’t find the information if the supplements are licensed under medicines legislation, which is the responsibility of MHRA.

Also I was reassured by few screenshots that the company is advising on regular basis those who reach out to them to go and see a specialist.
I hope this is the case with everyone. I also hope that the company will make that more clear for everyone, especially on their adverts and website.

I’m pleased with the communication from customer service.
Myoovi believe in transparency however there is many things missing, If you would like to find out more, you can contact them via email.

My original review 16.04.2024

Im giving one star because you are not encouraging girls to go to a doctor. Putting this on can hide the cause of the symptoms. Painful periods can be a sign of a very dangerous disease. In my case I have waited for years because I thought it was normal. I went to a doctor, went through a major surgery and now I can’t have children.

This is so wrong! Please girls go to a doctor FIRST before using it. To a specialist.

UPDATE to my review after receiving an answer-
YOU SAID
“ Please be advised that Myoovi had not been shown to impact future pregnancy. This should not have an effect in the long run.”

You can’t say that. You don’t know what impact myoovi will have in 10 years after hiding the cause of the pain by your device.
I had a disease for over 10 years and it changed my body. Completely destroyed my uterus, fallopian tubes and ovaries. This was going on for years. Few GPs were not knowledgable. I should have gone to a specialist instead of managing my pain with painkillers, supplements worked only a little bit.. When I did go to a specialist it was too late.
I’m not saying that supplements won’t benefit. They do in some way. I was taking supplements for 10 years with my painkillers. Unfortunately disease was stronger.

Painkillers did had impact on my future pregnancy in a way that they were hiding a root of the problem.

How your Device work- your explanation from the website
1. Pain Signals.
Your brain receives signals from the uterus, indicating terrible pain.
2. Attach Device.
Attach Myoovi to your stomach (or area of pain), sending small pulses through the pad.
3. Block Signals.
Myoovi’s tiny pulses work fast & block the pain signals from reaching your brain.
4. Pain Relief.
Now you’re free of period-related pain, living your best life!

Re Point 3- blocks the pain signal. But not the disease.

YOU SAID
“At the same time, we always encourage them to go their doctor to be on the safe side. This is all over our website and emails.”

Please direct me where on your website you always encourage “them” to go to their doctors.
I just read your website.
Apart from saying is been founded by UK doctors and by saying 79% of girls and young women avoid talking to their doctor about their period symptoms.

So they may think now they have found solutions with myoovi.
I can’t find anything else, unless I’m missing something, please direct me.

I will send my email so you can direct me. I’m happy to change this review. At the moment your adverts and your website is confusing.
Thank you

16 April 2024
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Customer,

Please be advised that Myoovi had not been shown to impact future pregnancy. This should not have an effect in the long run.

At the same time, we always encourage them to go their doctor to be on the safe side. This is all over our website and emails.

Kindly send us an email at support@myoovi.co.uk and send us your details so we can verify your concern.

Thank you!

Rated 4 out of 5 stars

I've raved about mine to anyone who will listen!

I'm so glad my friend introduced me to her MyOovi - I've had mine almost a year now, and haven't looked back. Personally, I use mine most to relieve my IBS symptoms (find it particularly comforting for tight bloating), and I do find it takes the edge off my period pain, although perhaps isn't as effective for this as I'd like. I'm still so glad I've got one, though - easy to use, battery life is brilliant, comfortable to wear - I've raved about mine to anyone who will listen!

8 April 2024
Unprompted review
Rated 3 out of 5 stars

Probably put too much pressure on Myoovi

I have been looking for something to solve my severe period pains for over a decade. I have always had bad pain since I was 13 and I am now 33. For the first 10 years I just dealt with it as I thought it was normal. In the past 10 years I have been trying everything. I am yet to find a helpful doctor and I hoped Myoovi would finally be the device that solves it but unfortunately not. It is just a tens machine that actually is such an awkward and uncomfortable feeling that yes, it can help with the cramping but it just is another weird sensation to feel so it doesn’t really help at night time because if it’s not cramps then it is just a random vibration & if you have extreme pain then you need the highest setting which actually just kinds of hurts. I also find if I have placed it on my tummy then my legs or back still cramp so they continue.

I’m sure this is a good product if pain isn’t as severe and I have no doubt that there is lots of time and research gone into developing something women can feel comfortable using out and about as it really is discreet and neat to use but unfortunately I am still on the hunt to find something that will finally solve the horrific monthly pain I endure.

I am still using it each month in the hope it magically works for me but unfortunately the search continues for something to make this time of the month even slightly easier!

8 April 2024
Unprompted review
Rated 5 out of 5 stars

This is a fantastic device

This is a fantastic device! Very neat and compact to wear. It really does help with my extreme period pain, I’m able to carry on my day, rather than laying in bed.
Also this company has the best customer service I’ve ever received, they could/should start a business teaching other companies how to deal with customer issues!

26 March 2024
Unprompted review
Rated 1 out of 5 stars

Broken after 5 uses…no replacement

If you want a product that only works 5 times and won’t be replaced even though it’s not fit for purpose.. this is for you.

Purchased in Jan 2023, used no more than 5 times, went to use it last week and it no longer holds charge and doesn’t turn on at all. Contacted the customer service via email and told its out of warranty, what a load of cr*p these products should have an expected life time eg. 5 years but nope 1 year and it’s broken with no replacement waste of money. If you have endometriosis like me it doesn’t help anyway. Claiming a tens machine can help your symptoms is slightly insulting to be honest. This brand is probably owned by a male :)

27 March 2024
Unprompted review
Myoovi logo

Reply from Myoovi

Hi Jemma,

Our apologies for the inconvenience.

We would like to inform you that we have received your request for a replacement for your product, which unfortunately has passed its one-year warranty period. However, we resolve this for you via email.

Hope to hear from you soon :)

Rated 1 out of 5 stars

I don’t recommend purchasing I’ve been…

I don’t recommend purchasing I’ve been trying to get a refund for ages contacted them well within the timeframe and still have not received a response terrible service save your money and try another company

23 March 2024
Unprompted review
Myoovi logo

Reply from Myoovi


Hi Customer, our apologies for the inconvenience this may have caused you. It would be great if you can send us your details. Kindly send us an email at support@myoovi.co.uk to resolve the matter.

Hope to hear from you soon!

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