mymirror.com.au Reviews 

121
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

So far my experience with Dr Eshim has been fantastic. She’s helped me really dig deep and make sense of situations, reactions and circumstances which I never realised

Company replied

Rated 1 out of 5 stars

4 months, 8 sessions, 2 grand later. I asked for an assessment when I began. After 2 unqualified ppl, my mirror recommended a 3rd person to do my assessment. This person is also not qualified. 8 se... See more

Company replied

Rated 5 out of 5 stars

Everything has been a positive experience using my mirror thank you. So many therapists to choose from with quite a few different time slots. I am extremely happy with the psychologist I'm seeing (Mar... See more

Company replied

Rated 5 out of 5 stars

The flexibility of having a Telehealth appointment and being able to do it in the privacy of our own home has been amazing for our family. With both parents working full time it can be really hard to... See more

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4.4

Excellent

TrustScore 4.5 out of 5

121 reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(121)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Great therapist

My mirror has heaps of great therapists to choose from, I am very happy with Peta she is amazing and easy to talk to. Easy online sessions and payments.

10 July 2024
Unprompted review
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Reply from mymirror.com.au

Thank you very much for your review! It is excellent to hear that you have found a great match with your psychologist! Our team is here to support you through your Mental Health Journey. Thank you again!

Rated 5 out of 5 stars

Steps back to health

The psychologist I have been speaking with has been wonderful, the service has been easy to use and the notes at the end of the session have been helpful.

19 June 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We are glad that you feel you've found a good match with the psychologist. It's wonderful to hear that you're satisfied with the experience.

Rated 5 out of 5 stars

Customer Support Experience

Everyone in the team from my psychologist and the customer support team is so supportive and understanding. They act really quickly and get you what you need whilst being lovely people to deal with! 10/10 recommendation

26 June 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! It's wonderful to hear that you have had such a great experience. We hope you continue to have a great experience with My Mirror. Thank you once again for your wonderful feedback!

Rated 5 out of 5 stars

Everything has been a positive…

Everything has been a positive experience using my mirror thank you. So many therapists to choose from with quite a few different time slots. I am extremely happy with the psychologist I'm seeing (Mark). The whole process has been easy and so nice to chat from the comfort of my own home. We have twin toddlers and not easy organising appointments around them at the best of times so thank you for having this platform to make it easier to make my mental health a priority.

20 June 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We are so glad to hear that My Mirror has been helpful for you. Finding a good match with a psychologist who makes you feel at ease is really important, especially when you can do it from the comfort of your own home! We hope you continue to have a great experience with My Mirror!

Rated 5 out of 5 stars

Great service and wide range of Psychologists

Mymirror is such a great service. You have such a great variety of Psychologists to choose from. The convenience of being able to book after work hours is great. My Psychologist is a great match for me. Highly recommend using this service.

14 June 2024
Unprompted review
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Reply from mymirror.com.au

Thank you so much for your review! We are so happy to hear that you have found our platform easy to navigate and convenient. All the best in your mental health journey with My Mirror!

Rated 5 out of 5 stars

My counsellor Janice was very non…

My counsellor Janice was very non judgemental in her response to my anxiety issues and she helped me a lot in dealing with my negative thoughts and emotions that kept me in low spirits.i need to forgive myself more for being my true self to others to stop people pleasing too much.whatever my thoughts are they are my own as well as my feelings and reactions to others.if they dont like how I respond to them it is on them not me.

11 June 2024
Unprompted review
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Reply from mymirror.com.au

Thank you very much for your review! It is wonderful to hear you have found a great match with your psychologist. We hope you continue to have a great experience with My Mirror!

Rated 5 out of 5 stars

My Mirror is an amazing service

My Mirror is an amazing service. Leaving house is very difficult so having a service I can access from home is wonderful. Everyone I dealt with has been lovely and compassionate.

5 June 2024
Unprompted review
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Reply from mymirror.com.au

Thank you very much for your review. We are so happy to hear you have had such a positive experience with My Mirror. Our My Mirror team are here to support you along your Mental Health Journey!

Rated 5 out of 5 stars

Finding people who really help

Helping to find the ideal person and helping to make it easy.

5 June 2024
Unprompted review
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Reply from mymirror.com.au

Thank you so much your review! We are so happy to hear you have found a great match for you! All the best in your mental health journey with My Mirror

Rated 5 out of 5 stars

Ease of access and engagement

Very easy to use the dashboard and excellent to read the bio's of each Psychologist to determine best fit. Very happy with service and support.

5 June 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for taking the time to leave a review! We are so happy to hear you have had such a positive experience and that the platform is easy to navigate!

Rated 5 out of 5 stars

Love the patience

Love the patience, understanding and good advice received - is really helping me to own the changes I need to make

30 May 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We hope you continue to have a great experience with My Mirror!

Rated 5 out of 5 stars

Client led sessions

Client led sessions, where we discuss what I want to work on. My psychologist made my feelings and emotions feel valid and is helping me to understand the root of my issues so I can better understand my responses to certain situations.

2 June 2024
Unprompted review
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Reply from mymirror.com.au

Thanks so much for your review. We are so happy to hear you have found a great match for you! All the best in your mental health journey with My Mirror

Rated 5 out of 5 stars

I am having a very positive experience…

I am having a very positive experience using My Mirror.
Booking is easy and my psychologist is great.

27 May 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We are so happy to hear you have found a great match for you and that the platform is easy to navigate! We hope you continue to have a great experience with My Mirror!

Rated 5 out of 5 stars

Very professional and seem to actually…

Very professional and seem to actually care

25 May 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We are so glad to hear you have had such a positive experience with My Mirror! We wish you all the best on your mental health journey!

Rated 5 out of 5 stars

Great practice

Great practice, flexible appointment options, with professional with excellent psychologists.

23 May 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We are so glad to hear you have had such a positive experience with My Mirror. All the best in your mental health journey with My Mirror!

Rated 5 out of 5 stars

It has taken me a long time to seek…

It has taken me a long time to seek help , I have taken that step and after my third session I am extremely happy with the ease of using My Mirror and with the psychologist I chose- looking forward to a better future

15 May 2024
Unprompted review
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Reply from mymirror.com.au

Thank you so much for your review. We are so happy to hear you have found a great match for you and that the platform is easy to navigate! We hope you continue to have a great experience with My Mirror.

Rated 5 out of 5 stars

Great service with great psychologists

My Mirror is great for several reasons:
It matched me with my psychologist, Jeni, who is great!
I find it very convenient to have an appointment in the comfort of my own home, and the platform through which My Mirror is hosted is easy and professional to use.

I highly recommend My Mirror and Jeni (depending on your reasons for seeking psychological services, of course, which My Mirror can help you with).

4 May 2024
Unprompted review
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Reply from mymirror.com.au

Thank you so much for your wonderful review! We are so happy to hear you have found a great match for you and that the platform is easy to navigate! We are always here to support you! All the best in your mental health journey with My Mirror

Rated 5 out of 5 stars

Michael is great psychologist

Michael is great psychologist. He is calm, a good listener and guides the sessions with your needs in mind.

4 May 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We hope you continue to have a great experience with My Mirror!

Rated 5 out of 5 stars

An excellent quick and efficient…

My Mirror is an excellent quick and efficient service with no hassles at all, I was promptly connected to an excellent psychologists that was able to assist and meet my needs that provided amazing services. I was able to be bulk billed were other services didn’t seem to be interested and were extremely difficult to be able see a clinician’s that bulk billed, I'm extremely grateful for this service and cannot fault in any manner.

4 May 2024
Unprompted review
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Reply from mymirror.com.au

Thank you for your review! We are so happy to hear you have found a great match for you and that the platform is easy to navigate! All the best in your mental health journey with My Mirror

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