Mellow Days Reviews 567

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the artwork, paper thickness, and vibrant colors. Many people appreciate the careful and beautiful packaging, often noting the inclusion of thoughtful touches like tea bags and thank you notes. The delivery service is frequently described as fast and efficient, with consumers receiving their orders in good time and condition. However, some customers experienced issues with delivery, reporting late arrivals and damaged packaging. A few reviewers also expressed dissatisfaction with the shipping options, mentioning inconvenient pickup locations and high costs for home delivery, even in urban areas.

What people talk about most

Product

People report positive experiences with product quality. Customers consistently praise the exceptional... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional quality of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery,... See more

Order

Consumers find ordering to be a positive experience. Many express delight with their purchases, highlighting... See more

Based on these reviews

Rated 5 out of 5 stars

Firstly, their artwork is amazing and I love the attention to detail! I ordered a bunch of stickers and they were packaged so nicely in an envelop with their logo on it and also included a tea bag! Th... See more

Rated 5 out of 5 stars

Extremely quality paper, thick like cardstock almost. Very few pages, but really good for those drawings I'm prepared to sit for a couple hours to watercolor. Cover texture is nice, soft but not that... See more

Rated 5 out of 5 stars

Always Amazing! I buy a Reverie journal every year, but this year my Mum and I are buying one for each other for the holidays, and as always the quality is superb! Delivery is always fast and efficie... See more

Rated 5 out of 5 stars

Really love my new stickers! Quality and price were very good. I absolutely love the intensity of the colors and the quality of the paper. My parcel arrived safe and lovingly packaged in good time. Re... See more


Company details

  1. Craft Store

Written by the company

We are a small stationery shop selling bullet journals and other aesthetic stationery items for your journaling.


Contact info

4.8

Excellent

TrustScore 5 out of 5

567 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing experience

The ordering process was smooth, website is stunning and easy to navigate. After ordering I received confirmation quickly. Only down point was the tracking website was all in French so I had to translate the different stages when checking but overall good experience

28 January 2026
Rated 5 out of 5 stars

Always Amazing!

Always Amazing!
I buy a Reverie journal every year, but this year my Mum and I are buying one for each other for the holidays, and as always the quality is superb! Delivery is always fast and efficient and the little touches just make Mellow Days the best place to get your watercolour dotted journal. Highly recommended!

28 September 2025
Rated 5 out of 5 stars

Beautiful stickers

Firstly, their artwork is amazing and I love the attention to detail! I ordered a bunch of stickers and they were packaged so nicely in an envelop with their logo on it and also included a tea bag! The package was secured in bubble wrap and placed in a cardboard box to ensure the stickers don’t get damaged. I appreciate the care they put in and it delivered quickly! Cynthia was very lovely and I definitely recommend ordering from this shop🫶🏻

8 September 2025
Rated 3 out of 5 stars

Unrivaled quality journals, but shipping sucks

I absolutely adore their journals but I really wish they'd have different sizes, such as B5. I can live with that, but what really puts me off is their terrible shipping options. I had to travel to an entirely different town to pick up my order at a second hand car dealership, despite living in a decent size city and paying more than 20% on top of the purchase price for shipping. I have never not been able to have something shipped to my door! Considering that I am disabled, that was a burden I might not wish to repeat when weighing options for my next journal.

Edit: since I cannot reply to the response by Simon, I will include here that the option to have it delivered to my door would cost almost twice as much, which equates to 40% on top of the purchase price. Hardly a feasible alternative in my opinion. While the pickup option does show a map, the shipping provider did not seem to have any pickup points in my city, leading to the situation I described.

4 September 2025
Mellow Days logo

Reply from Mellow Days

Hello Lisa,

First, thank you so much for your kind words about our journals. We're so happy to hear you adore them, and we truly appreciate you taking the time to share your feedback.

I am genuinely and deeply sorry to read about the terrible experience you had with the pickup location for your order. To know that this created such a significant burden for you. That is absolutely not the kind of experience we want for any member of our community, and I sincerely apologize.

Your feedback is incredibly valuable because it has highlighted a potential flaw in our checkout process. As you noted, we do offer two types of shipping. It sounds like the "pickup point" option was selected. When this happens, a map should appear allowing you to choose the most convenient location. We believe that if a point isn't manually selected, the carrier’s system unfortunately assigns one automatically.

For future reference, and for others who may read this, we do have a direct-to-domicile shipping option which ensures delivery right to your door.

Finally, thank you for the suggestion about B5 journals! We love hearing what our customers are looking for, and we'll certainly keep that in mind.

Warmly and with sincere apologies,

Simon

Rated 5 out of 5 stars

Extremely Quality Paper

Extremely quality paper, thick like cardstock almost. Very few pages, but really good for those drawings I'm prepared to sit for a couple hours to watercolor. Cover texture is nice, soft but not that rubbery texture like some other brands. Super excited to take this will me to Disneyland to draw the parks and Holland next year! It will be perfect, I just have to get some travel watercolors now!

17 July 2025
Rated 5 out of 5 stars

Delightful!

The quality of their products is exactly what I expected! I was very delighted when I received my package. Contacting them is also very easy, they try to reply the same day. I can only recommend if you are a stationery addict like me :)

3 July 2025
Rated 2 out of 5 stars

Package arrived really late

Package arrived really late, I had to keep on asking where it was it took 2 weeks for it to arrive. When it did arrive the package had wholes in it and I could see my product.

22 June 2025
Mellow Days logo

Reply from Mellow Days

Hi Hasan,

Thank you for taking the time to leave a review, and I’m truly sorry to hear that your experience didn’t meet your expectations.

After checking your order, I see it was placed on June 19th and shipped on June 22nd. We always try to prepare and ship orders as quickly as possible, but as it's just my wife and I running this small business, now with a little baby in the mix, we sometimes need a tiny bit more time to get everything ready with care. Still, we understand how frustrating delays can be, and we’re really sorry for any inconvenience caused.

As for the packaging, we normally use 125gsm Kraft bubble envelopes that provide solid protection, but clearly in your case, it wasn't sufficient. We take your feedback seriously and we will try to think of how we can improve the packaging.

Thank you again for your order and for your honesty.

Have a great day.
Simon
Mellow Days

Rated 5 out of 5 stars

Superb quality and creations

The quality of all the pieces ordered is incredible! The little note of attention is the little extra gift which is so cute! Thank you and congratulations for your creations which are unique, and thank you for the speed of delivery.

22 June 2025

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