MyLocalMart Reviews 

941
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered a few Indian groceries from MyLocalMart and was really happy with everything. The quality was great, and their customer service was quick to respond when I had a question. Definitely a place... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked in, the ambiance enveloped me in warmth and a rich cultural vibe. The decor was adorned with beautiful Indian art, setting the perfect backdrop for a culinary adventure.... See more

Rated 5 out of 5 stars

All my life, I used in-store shopping for Indian grocery. Being based in Shaftesbury, we do have Indian grocery shops but a bit away from where I live. so tried good food for first time. I am really h... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this wonderful shop. The customer service is incredible! I ordered around 8AM and it was delivered by around 5pm on the same day ( I was expecting 2 working days) The mangoes are s... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

www.MyLocalMart.co.uk offers high-quality ethnic grocery and household items at VERY competitive price which will not only make you want to buy from us but also stay with us as a regular customer. All this delivered safely to your door. The founders are passionate about providing and promoting products that encourage cooking and healthy lifestyle. We are also committed to offering first class customer service whilst maintaining a competitive price point. We do this by supplier selection and robust supply chain. Having said all this, we are a start-up and fine-tuning the process and making changes every step of the way as we learn from the feedback of our customers. We offer more than 1500 products at this moment and consistently add more products based on the continuous feedback that we receive from our wonderful customers. By ordering with us you are staying local for your grocery needs and supporting local businesses and supply chain. Thank you MISSION At MyLocalMart we tirelessly work to offer an affordable, convenient and a sustainable way to purchase your favourite food, ingredients and household items whilst maintaining impeccable customer service standards. We do this by mastering the various processes from procurement to the last mile delivery and through our people, working effectively. We pride ourselves in promoting cooking and healthy eating through our various products and services for the betterment of the society at large.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

941 reviews

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4.5

All reviews

(941)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great local market with amazing products!

Fresh vegetables, good service, on time delivery. Easy to use website to order. Good customer service.

6 August 2023
MyLocalMart logo

Reply from MyLocalMart

Hi Sindhoora, thank you for the positive reviews and the 5 star rating. We look forward to keeping up the good work from our end.

Rated 5 out of 5 stars

A fantastic shopping experience

I'm thrilled with the quick delivery and amazed by the quality of the products I received. Not to mention, the prices were incredibly affordable.

31 July 2023
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Reply from MyLocalMart

Dear Zainy, Thank you for your order and your valuable feedback. Happy to know that you had a prompt delivery. Its always a pleasure to serve you with our best.

Rated 5 out of 5 stars

Happy customer

Quick delivery and good packaging

26 July 2023
MyLocalMart logo

Reply from MyLocalMart

Dear Anu, thank you for the 5 star rating and the positive reviews. We are pleased to know that you are happy with our service.

Rated 5 out of 5 stars

Quality of veggies

Vegetables were fresh.

21 July 2023
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Reply from MyLocalMart

Dear Manish, Thanks for taking time to review us. We will continue to make sure you have the best shopping experience with us.

Rated 5 out of 5 stars

Great service

Great service
Fresh greens ordered and arrived very fresh and well packed. Appreciated the customer service call afterwards to check everything was satisfactory.
Will be using again.

19 July 2023
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Reply from MyLocalMart

Dear Laila, we are looking forward to serving you better in the future. Thank you for the 5 star rating and the positive review.

Rated 5 out of 5 stars

Fresh vegetables and very fast delivery

Fresh vegetables and very fast delivery. Love to shop in myLocalmart all the time. Thank you for getting all the Indian stuff to our door step.

15 July 2023
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Reply from MyLocalMart

Dear Veera, thank you for the positive feedback and we look forward to your continued support. Thank you for supporting a local business.

Rated 5 out of 5 stars

Delivery was quick and clear

Delivery was quick and clear. Only drawback is website is not user friendly. It's very slow and difficult to add items. Remaining everything is good.

8 July 2023
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Reply from MyLocalMart

Dear Deepa, thank you for the 5 star rating and the reviews. We are working to improve the website performance and you will see the results next time you place the order.

Rated 5 out of 5 stars

Always helpful to accommodate last…

Always helpful to accommodate last minute changes and prompt delivery

15 July 2023
Unprompted review
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Reply from MyLocalMart

Dear Sriram, thank you for the 5 star rating. We are glad you had a good shopping experience with us.

Rated 5 out of 5 stars

I always order with local mart

I always order with local mart. Specific thing which I buy is only on local mart. Never faced issues.

Good service. Good stock

28 June 2023
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Reply from MyLocalMart

Dear Malarvizhi, thank you for taking time to give us a positive review. Happy to have you as a valuable customer.

Rated 5 out of 5 stars

Good service. Goods delivered on time

Happy Customer of mylocalmart for the past 5 years. Getting good service from day 1.

25 June 2023
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Reply from MyLocalMart

Hi Soundarya, thank you for taking time to leave a 5 star review. Much appreciated. We look forward to serving you better in the future.

Rated 5 out of 5 stars

So helpful

So helpful! I placed the wrong order initially and they quickly returned my money. When I placed the new order it arrived very quickly. They also offered a follow up call to check the order had arrived safely.
Such amazing customer service. Brilliant!

30 June 2023
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Reply from MyLocalMart

Dear Katie, it feels great to recieve a 5 star rating from you. We look forward to keeping up the good service from our end. Thank you.

Rated 5 out of 5 stars

Easy to order and timely delivery

Easy to order and timely delivery. Good variety

12 June 2023
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Reply from MyLocalMart

Dear Shoba, thank you for the 5 star rating. Happy to know that you had a good shopping experience with goodofood.com.

Rated 4 out of 5 stars

Delivery time.

25 May 2023
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Reply from MyLocalMart

Dear Swetha, thank you for your review on mylocalmart.co.uk. Happy to know that you had a prompt delivery.

Rated 5 out of 5 stars

I did a collection

I did a collection. The staff are friendly and very helpful guide me to right way. Also the customer service over phone provided very right information. Quality of product is good.

22 May 2023
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Reply from MyLocalMart

Dear Ramakrishnan, thank you for taking time out to give us a 5 star review. We are happy that you had a wonderful experience shopping with us. We look forward to your continued patronage.

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